PBS Employee Reviews about "upper management"

Updated Jun 26, 2020

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Found 8 of over 240 reviews

4.2
80%
Recommend to a Friend
99%
Approve of CEO
PBS President, CEO, and Director Paula A. Kerger (no image)
Paula A. Kerger
99 Ratings
Pros
  • "Great people, couldn't ask for better work-life balance(in 20 reviews)

  • "highly creative work environment with room to grow as a creator(in 15 reviews)

  • Cons
  • "It's a non profit so they do what they can but salary won't be huge(in 15 reviews)

  • "Upper management are completely out of touch(in 8 reviews)

  • More Pros and Cons
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    Reviews about "upper management"

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    1. 3.0
      Former Employee, more than 5 years

      Great, but Problematic at times

      Jun 26, 2020 - Anonymous Employee in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working at PBS was a good experience. I loved my co-workers and the other employees that worked there. There are a lot of lifers there who have been there 8+ years. Super-friendly staff and supportive coworkers. One of the best work environments that I have ever worked in when it comes to the people there. The work/life balance is flexible and they are understanding of when things pop-up. We're all humans who have kids, houses, spouses and families, and they treat you like it.

      Cons

      The major downside of PBS is that 90% of the upper management are white. There is hardly any diversity when it comes to 'positions in power.' Their audience is underserved communities (whom are a majority of BIPOC), and most of the PBS staff are white and can't really relate to living in an underserved community. It rubbed me as an almost 'White Savior' mentality. They do great work there, but at times I felt that the white voices drowned out the minorities that worked there. It would have been great to see more people of color in higher positions and more upward mobility. One of my co-workers had to work under a boss who was problematic; Would use micro-aggressions and belittle them in front of contractors, and also would gaslight them whenever they brought up these issues. This issue was pushed to the side by upper management and never dealt with. The same boss would do it to other minorities on other teams in meetings and it was also pushed under the rug. For being a non-profit that serves underserved communities, it's my hope that they do better when it comes to diversity & inclusion trainings for their staff, deal with prejudices amongst their staff and hire more people of color in management positions.

      9 people found this review helpful
    2. 2.0
      Former Employee, more than 1 year

      Major disconnect between upper management and everyone else

      Apr 30, 2019 - Production Department in Costa Mesa, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      "PBS" looks good on a resume because you make less than half what you would working for a real production company.

      Cons

      Upper management are completely out of touch. People get to make-up fancy sounding job titles in lieu of getting raises. People get promoted way beyond their skill level because management can't afford to bring in real talent. This means that most of the people in the management and above positions are clearly in way over their heads. This isn't just production department, nearly every department suffers from this. Executive management all make over 6 figures while mid-low level production staff who are making producer-level decisions make minimum wage. Job titles do NOT accurately describe what you do. You are either handed a completely overblown job title, or you are stuck with a meaningless one that has zero marketability. They don't actually care if they keep their employees or not--that's fine--but at least give us a title that makes us marketable upon our inevitable parting of ways. They promise raises and then do not fulfill. There is zero emphasis on local production. CEO was hand-picked by PBS corporate to turn this into a "pass-through" station to distribute content to 20 million viewers. They do not and will not ever produce content with the intent to distribute nationally, much less regionally.

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      1 person found this review helpful
    3. 3.0
      Former Employee

      A good place to start a media career

      Oct 25, 2015 -  in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Extremely positive brand reputation, enthusiastic co-workers, relatively easy hours, decent benefits. PBS (I'm referring to the main headquarters in Crystal City) is a great place to start a career in media. If on the right team, you get a fair amount of autotomy and you can feel proud to be creating a quality product. Most co-workers are easy-going and good natured.

      Cons

      Confused/muddled overall strategic direction, weak upper management, absurd waste in certain areas (e.g. bad content and platforms) but penny-pinching in others (e.g. salary). As the rest of the media world is trying to rapidly innovate in a changing landscape, PBS always feels a few steps behind. Well-intentioned managers with poor strategic vision tend to delay and ruin projects. Lots of mid-career folks just parked at an easy job while raising kids. HR seems to ignore management quality issues that have led to high turnover rates in certain departments.

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      8 people found this review helpful
    4. 3.0
      Former Employee, more than 3 years

      Loved the mission, hated the incompetence/waste...

      Sep 8, 2013 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I truly loved the overall mission/message of PBS, I also loved the work I got a chance to do while working there. The deadlines were very flexible, and there was very little "fire drill" work and all that implies. Generally everyone there is "good people."

      Cons

      They seem to promote from within with regularity, which is great when the people are qualified, but too often at PBS, they simply are not. Nearly every manager/director I worked with had no business doing the job they were getting paid to do. Little to no previous relevant experience, bad judgment, bad time management/organization and the degree of waste I saw first-hand was appalling for a non-profit. Too many people there were celebrity stalkers trying to brush up against talent, go on pricey "business trips" for no reason etc. Upper management can NOT be trusted.

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      2 people found this review helpful
    5. 4.0
      Current Employee, more than 3 years

      Rollercoaster of love, say what

      Jun 11, 2016 - Anonymous Employee in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is room to shine if you can find a niche and there are many talented people in lower and middle management to director level who pour their hearts into their work because they care about public television and take pride in doing a good job. Benefits are pretty good--I have had better, and while salary is on the low end for my skills and experience, I have a lot of autonomy about how I do my job and the support of a strong supervisor who ensures I have good access to software and training. Solid policies and infrastructure, and there are very very few stupid people in the building. Almost everyone is smart. That is an enormous plus.

      Cons

      Upper management frequently comes across as siloed and territorial. There have been some efforts at collaboration but because these efforts rarely happen at the levels where the work actually gets done, divisions almost operate almost as separate companies. People tend to not know others outside their immediate reporting structures, unless they are in a unit that serves other portions of the organization. This is a big weakness. This weakness is not the design of a grand villain, it's just overworked people trying to maintain control of a slice of the pie they care about. So many unsung heroes like those in facilities and IT support--infrastructure is well planned and headed in the right direction but grossly under-resourced. There is lots of waste in duplication. In most membership organizations, member services manages the flow of information to members, but governance is very weak at PBS. The organization values autonomy -- and it is a two-edged sword. Untidy inner workings, snide comments and gossip means contradictory information is disseminated to customers, eroding their trust the organization. And it's hard to unravel who said what. There is no organization wide CRM.

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      6 people found this review helpful
    6. 4.0
      Former Employee, more than 5 years

      Growth and reality.

      Jan 26, 2014 - Senior Web Technologist in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The mission is impeccable, you can feel great about the work you do, and there are some amazing people pouring their hearts into this company.

      Cons

      The upper management is not as good as could be; tight budgets and constant political threat keep PBS from growing as well as it could.

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      1 person found this review helpful
    7. 4.0
      Former Employee, more than 10 years

      Middle management

      Feb 5, 2016 - Anonymous Employee in Pasadena, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A very family oriented business with excellent benefits.

      Cons

      Too many chiefs and not enough indians. Upper management expects too much of their teams. The pay is definitely below average. Upper management expects too much of their teams that are severely understaffed.

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      1 person found this review helpful
    8. 3.0
      Former Contractor

      Be Wary

      Aug 27, 2013 - Anonymous Contractor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A well respected company that puts out a top notch news program

      Cons

      Difficult to change with stubborn upper management

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