Overstock.com Reviews

Updated Sep 20, 2020

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2.8
48%
Recommend to a Friend
86%
Approve of CEO
Overstock.com Interim CEO Jonathan Johnson
Jonathan Johnson
12 Ratings
Pros
  • "Good work/life balance, access to new technologies(in 81 reviews)

  • "Such great people and I made so many lifelong friends there(in 43 reviews)

Cons
  • "Upper management seems to be out of touch with reality at times(in 71 reviews)

  • "Some senior management is afraid to call any shots because they don't want to be held accountable for the outcome or fired(in 26 reviews)

More Pros and Cons
  1. Helpful (6)

    "poor business"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Owner Operator in Grande Prairie, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Overstock.com full-time for less than a year

    Pros

    if you get your a employee great but if you a customer expect to get ripped off lots are look at their facebook page complaints go on-for days

    Cons

    they are a con so many unhappy customer

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  2. COVID-19

    "Great Family work balance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Specialist in Midvale, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time for more than 5 years

    Pros

    Great place to work. Perfect work, home life balance. I have been with the company for 6 1/2 years. Benefits are good, 401 K match and 4-6 hours of PTO bi-weekly (depending on time with the company) prior to Covid, every year Overstock rents out Lagoon for employees and their families one day a year. They put on a concert, and we do a Care week where Employees dress up each day, we decorate, have raffles etc. I'm hoping we can return back to office soon. This company feels like family.

    Cons

    I do wish the Salary was better but it is improving and there is plenty of room for growth within the company.

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  3. "Meh"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Test Analyst in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Overstock.com full-time for less than a year

    Pros

    Work life balance is good but they are not growing

    Cons

    They fire people when their projects go wrong and most of them do

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  4. "Why they struggle"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager 

    I worked at Overstock.com full-time

    Pros

    Good Benefits and overall good people to work with

    Cons

    The goal post and goals kept on changing

  5. Helpful (1)

    "Be careful"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Solutions Specialist in Elma, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Overstock.com full-time for more than a year

    Pros

    benefits, training, co worker communications, full time work

    Cons

    no raises over min. Wage, flawed technology loggs u off while working resulting in failure to follow procedure discipline, no opportunity to move up, lack of leadership support

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  6. "Long way to go"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Management in Midvale, UT
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Overstock.com full-time for more than a year

    Pros

    Cheap food and a cool campus

    Cons

    Political and Misogynistic, not a healthy environment

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  7. COVID-19
    Helpful (2)

    "Poor Work/Life Balance"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Solutions Specialist in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Overstock.com full-time for less than a year

    Pros

    Medical, Dental, Vision insurance for full-time employees. Gym, daycare, & health clinic on-site (not very useful perks since access to the onsite facility is restricted due to COVID.)

    Cons

    This company needs to completely revamp their Customer Care department. Supervisors and veteran employees aren't that helpful. Training doesn't cover much of what you need to learn on the floor. Not very supportive environment. This company emphasizes a work/life balance environment, but they require MANDATORY overtime meaning I usually worked 45-50 hours a week and rarely had time to enjoy with friends or family outside of work even with two days off. Per their aggressive attendance/tardy policies, it is extremely to accumulate attendance points which can lead to termination. They are not very understanding. My suggestion: look for employment elsewhere!

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  8. Helpful (1)

    "It's Fine"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 

    I have been working at Overstock.com full-time for more than 3 years

    Pros

    Pending on Manger possibility for incredibly flexible schedule. Decent pay and benefits. Great 401K match

    Cons

    Upper management is lost and constantly changing. This change causes frequent changes and disruptions within departments that frequently foster an us v them environment and whenever management tries to dispel it, it becomes "fend for yourself" because management won't have your back in an effort to "be team players"

  9. Helpful (2)

    "Messy"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Overstock.com full-time for less than a year

    Pros

    Training, Working from home, benefits.

    Cons

    I only made it a short while after training before realizing it was a terrible environment. I was immediately thrown into things that I had never been taught. I tried asking for help and was met with "use your resources" by my supervisor. YOU ARE MY RESOURCES. She seemed bored and annoyed by my questions. I would call the helpline hoping to get help and would be met with long hold times.

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  10. "Great people, relaxed work environment"

    5.0
    Former Employee - Software Engineer in Sligo

    I worked at Overstock.com full-time

    Pros

    Collaborative culture focused on learning and growth.

    Cons

    Upper management (not in Ireland) can be a bit chaotic.

Found 858 reviews