OpenText Employee Reviews about "senior management"

Updated Nov 17, 2020

To filter reviews, or .
3.4
60%
Recommend to a Friend
70%
Approve of CEO
OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
1,196 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "senior management"

Return to all Reviews
  1. Helpful (2)

    "benefit is good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Mississauga, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OpenText full-time for more than a year

    Pros

    unlimited sick leave, 100% coverage of health and dental, 50% for orthdontics up to $3000, unlimited snacks/juice in the cafeteria

    Cons

    the senior management team is not stable

  2. Helpful (6)

    "Stable/safe place to work and low on company innovation/vision"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time

    Pros

    - Stable place to work -> company has existed for over twenty years with a dedicated and paying customer base. - Great on employee protection/no worries on losing your job due to lacking performance. - Diverse set of employees, lots of people to befriend and learn from. - Great benefits, perfect for a family man/woman looking to provide for themselves, their spouse and their kids. - If you have a lot of commitments, you can work this into your schedule, you can come and go as you please, just make your project/meeting commitments.

    Cons

    - Low on company vision -> C level positions carry a lot of the vision, these visions do not really filter down well to employee level. - Unrewarding atmosphere of same 'ol same 'ol. Work can seem unfulfilling and pointless at times. - Complacent towards poor performing engineering teams - Lack of company communication between sales/engineering/customer service - Senior management rarely listen to criticism or implement real change to ongoing problems. Many people quit because of this.

    Continue reading

  3. Helpful (29)

    "Faceless culture rooted in fear and plagued by politics"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time for more than 5 years

    Pros

    Great coworkers. Great facilities. Decent vacation. Flexible hours (for some).

    Cons

    CEO micromanages all the way down to the grassroots level. No long term vision and strategy for grassroots employees. The directive changes after every acquisition. Accountability doesn’t exist - middle managers have no autonomy to make decisions. No career growth - promotions are determined by nepotism rather than merit. Knowledge hoarding. Frequent headcount reductions. Executives fill their pockets while cutting costs at the grassroots level. STIP was a joke and RRSP matching is way below anything else offered in the industry. You are looked at as a liability rather than an asset. High earners have targets on their backs regardless of performance. Senior management blatantly lied about headcount reduction. They advised staff that their jobs were secure after that latest acquisition; however, it was announced shortly after that a 5% headcount reduction was underway (about 500 employees).

    Continue reading
  4. Helpful (19)

    "Poor culture and overly ambitious promises"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Content Manager in Richmond Hill, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at OpenText full-time for less than a year

    Pros

    The company itself along with its solutions is quite interesting. The location of the Richmond Hill office is great for those living north of the city. The flexibility of the role allowed an opportunity to work 1-2 days a week from home, although this was never offered to me - rather I had to ask for it. The operational and marketing processes were fairly established and smooth in terms of getting the job done effectively. The sales team, situated right next to the marketing team, was young and enthusiastic. The marketing team members outside of Canada was also a pleasure to deal with. Good opportunity to collaborate with other teams, such as campaign management, creative services, digital marketing, etc.

    Cons

    The role of the Content Marketing Manger was advertised and promoted to have a more strategic focus and higher seniority than it is in reality. Going through interview process. I was quite eager to get involved in building and developing various marketing assets and have a complete ownership of content development and curation responsibility. The harsh reality of the role: it was mainly writing outbound emails (80% of the time) , dealing with emergency/fire drill situations (drop everything, 'I need this by the end of the day') and having little to no ownership of any strategic or creative process. The leadership and senior management teams consistently promoted and encouraged the "idea" of strategic and creative work, however left very little room to allow employees to actually exercise it. Micromanagement was a big issue, having someone look over your shoulder at everything that you do, and how you do it, write and re-write all of the content that you produce. During a number of instances, even my calendar was scrutinized, requesting I cancel and skip meetings to ensure I get a job done, rather than giving me the opportunity to manage my own time. The manner in which the management (Richmond Hill office) communicated with employees was often downgrading and dismissive. As mentioned above, management team worked from home at least once a week, however this aspect is never advertised and even discouraged in some cases - which was very confusing since the company, and marketing department specifically, praises itself on allowing such flexibility. Overall, I had a disappointing experience in the short period of time that I've been with the company, mainly due to poor management.

    Continue reading
  5. Helpful (18)

    "Poor leadership"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - R&D in Waterloo, ON
    Doesn't Recommend
    Disapproves of CEO

    I worked at OpenText full-time for more than 8 years

    Pros

    Excellent co-workers and highly skilled, will to teach if you are willing to learn.

    Cons

    Senior management are 'yes' men to the CEO. They cannot even decide on a product delivery schedule without requesting and receiving the CEO's approval. Staff are always under the constant threat of staff reductions.

    Continue reading
  6. Helpful (10)

    "Renewals Specialist"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Waterloo, ON

    I have been working at OpenText

    Pros

    Nice office, good colleagues, free coffee, half decent benefit but not the best.

    Cons

    Huge work load, unrealistic expectations. Direct management has no backbone and are "yes" managers. Yes to whatever senior management wants. Not enough flexibility to work from home. Lots of attrition in department due to large work load and no respect or appreciation. Not compensated for work well done. Don't trust management as far as I can throw them. No job security.

    Continue reading
  7. Helpful (10)

    "Fun yet bumpy ride"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Solutions Consultant in Waterloo, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time for more than 5 years

    Pros

    I enjoyed working with some very talented people on some challenging projects over the years.My overall experience at OpenText was positive, yet I would still caution people considering work at this company.

    Cons

    Company is driving growth through acquisition and cost reductions. Companies are acquired, stripped bare, expenses reduced and semi integrated into OpenText. This can make for an unsettling work environment for employees at all levels. Senior Management are consistently dishonest with customers and employees and this dishonesty permeates the corporate culture.

    Continue reading
  8. Helpful (3)

    "Great Company to work for - if you know whose shoulders to rub"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Accountant in Waterloo, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at OpenText full-time for more than 3 years

    Pros

    Dynamic, good processes and efficient workforce

    Cons

    Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management.

  9. Helpful (6)

    "Third-rate software company that could have been so much better"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at OpenText full-time

    Pros

    Flexible about working hours so I could sometimes work at home, but this is at the discretion of your team-leader/manager. I have a great team-leader. Free coffee. There are a couple of Tassimo brewers if you know where to look.

    Cons

    Lack of co-operation between teams. Some team leaders don't care about quality, just deadlines. Next to impossible to get anything innovative done. Senior management seems completely ignorant of what really goes on at a grass roots level in the company. Its as they work for an entirely different OpenText than the rest of us. Clueless. A mire of bureaucracy. Most of the administrivia that employees have to deal with is confusing, frustrating, and slow. Ridiculous internal structure. People in one part of the company jet around the world doing this and that, and yet there is "no budget" to ship a small but essential piece of equipment from one office to another.

    Continue reading
  10. Helpful (5)

    "All previous review is true!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterloo, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at OpenText full-time for more than a year

    Pros

    Suprise to see all previous review about this company is true. It is a good place for worker bees. Offers very little if you are experienced in your field and looking to move forward in your career.

    Cons

    Alot of confusion in middle management and senior management level. Very little leadership. Still very much in the start up mode. Still can't believe salary adjustment is not based on performance.

    Continue reading
Viewing 1 - 10 of 45 English Reviews