Office Concierge Employee Reviews about "account manager"

Pros

Day to day at my site I am happy and know I do a great job. I have had four account managers in less than 18 months. I get told they’ve moved or been sacked. If they have an experience like I have I’m not surprised they leave.

Cons

You never get holiday approved. I needed to attend a funeral in my family and was told no and if I went it would be disciplinary. My family are outraged. So are people I work with. I also needed time off to go to hospital appointment and twice I rescheduled because no cover. Once I was sick and operations wonan was so rude on phone tellin me I should still go in if I just have cold. I had tonsillitis. You have to train elite staff to cover your site constantly because they leave the business by the next time they are needed. You don’t get listened to when you do need management to approve time off for appointments, or concerns and they try to patronise you in to thinking that it’s normal. Luckily my manager on site is sick of this company too and will get rid of them soon we hope.

Pros

Good sites to work for Great salary for what you do

Cons

Awful Employee Care Too late or no response from HR or Account Manager No respect for deadlines

Pros

Interview process was very smooth. They are very helpfully even before your interview. A big thank you to Ayesha , she went above and beyond gave me tips and feedback, advice on how to answer some question that would come up. My account manager Abbie such am amazing person, she really inspired me during the interview process. She shared with me her experience . You can really tell they value their staffs. There are so many opportunities with OC as long as your willing to put in the effort and hard work nothing go unnoticed . Join the family and share on your experience.

Cons

I have nothing bad to say

Pros

The salary is good and depending on where your based the team are friendly too

Cons

account managers extend probation and misrepresent you when they fill in your "probation review forms". long hours in residential sites when its not need especially weekends as its not at all busy

Pros

Working for OC is a great experience! OC has helped me introduce myself into the Corporate world where I managed to improve my customer service skills and learn a lot of new things. Although it took a while to get a static position in a site, it was totally worth waiting because now I get to work in a nice place with 2 amazing colleagues. Also, having a person like Kirsty as Account Manager makes us really lucky as she is always there to listen and support us. Not to mention that she sorted in less than a week every issue I had with my uniform. Real professional! OC is rewarding as long as you are professional and you keep the company standards high.

Cons

Long hours, but you get used to it.