Office Concierge Reviews | Glassdoor.ca

Office Concierge Reviews

Updated Jul 25, 2019

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Found 141 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
73%
Approve of CEO
Clifford Baker, Simon Cooney & Anne Marie Holland
57 Ratings
Pros
  • "I am now in an Amazing site with the best team and fully supported by my account Manager and the Head Office if they are needed(in 15 reviews)

  • "Elite cover provided for sickness/holiday(in 14 reviews)

Cons
  • "Zero contact with account manager(in 20 reviews)

  • "All of the elites get mistreated and they are the least paid workers in the whole company and their job is probably the hardest(in 13 reviews)

More Pros and Cons
  1. "Great Professional Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reception Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Office Concierge full-time for more than a year

    Pros

    Great support from the management Great training courses Great opportunities to grow professionally and personally

    Cons

    I do not have any cons to mention.

    Office Concierge2019-07-25
  2. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Office Concierge full-time for less than a year

    Pros

    This company is rated Five star but they also offer a five star service for their employees too. Office concierge is an incredible company to work for, they are attentive to their employees needs and offer support through out different roles. They are a joy to work for and encourage you to try harder by helping you along the way to better yourself. There are many career prospects and opportunities within this company...

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    Cons

    At the moment i have not experience anything negative to state about the company.

    Advice to Management

    carry on doing what your doing, you are doing a great job!!!

    Office Concierge2019-07-25

    Office Concierge Response

    July 26, 2019Senior HR Advisor

    Thank you for your review. It is fantastic to hear that you are enjoying your experience with Office Concierge and you feel supported and encouraged. We very much focus on the opportunities and career development of our employees and it is great to see that you have seen this in ...

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  3. "Worst company - not supportive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist/Administrative Assistant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Office Concierge full-time for more than 3 years

    Pros

    There are no pros about working with OC

    Cons

    OC do not care and do not show any support during pregnancy., even though you are not feeling well. Not flexible at all with you and give you a hard time when in fact they should be more considerate.

    Office Concierge2019-07-09

    Office Concierge Response

    July 16, 2019Senior HR Advisor

    Thank you for your feedback. We would like to understand where you feel you have lacked support especially so during your pregnancy as we appreciate this is a special time and flexibility will be needed. The welfare of our employees is paramount to us and it is disappointing that ...

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  4. "GREAT COMPANY TO WORK FOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reception Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Office Concierge full-time for more than 8 years

    Pros

    I work for Office Concierge for 8 years now and not even thinking to change my job! I was supported from day one by: recruitment team, HR Team, Account Managers and Client Service Managers. I started off as an Elite, then secured a static position, and now I am a Reception Manager in a prestigious building. In their own ways OC guided me throughout my journey. As a result of our hard work I received two promotions in...

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    Cons

    No Cons to mention at the moment

    Office Concierge2019-07-04

    Office Concierge Response

    July 15, 2019Senior HR Advisor

    Thank you for your review. It is great to hear that you have enjoyed your time with Office Concierge and how supported you have been. Your journey and progression with Office Concierge has been great to watch and we hope that you have many more years with us. The Office Concierge ...

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  5. "Good corporate experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Office Concierge full-time

    Pros

    Had the opportunity to work in the most beautiful offices around London and gained great corporate skills.

    Cons

    Working as an elite receptionist my schedule changed too regularly

    Office Concierge2019-06-14

    Office Concierge Response

    June 18, 2019Senior HR Advisor

    Thank you for your review. It is great that you gained such valuable experience in the corporate world and we hope that this has set you in good stead for your future career.

  6. "Good sites to work for, awful employee care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Receptionist in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Office Concierge part-time for less than a year

    Pros

    Good sites to work for Great salary for what you do

    Cons

    Awful Employee Care Too late or no response from HR or Account Manager No respect for deadlines

    Advice to Management

    You need to work on improving your relationship with your employees before offering 5* service.

    Office Concierge2019-06-19

    Office Concierge Response

    July 15, 2019Senior HR Advisor

    Thank you for your review. We are glad that you enjoyed the sites that you worked at. We are disappointed to hear your negative comments as employee welfare is paramount to us. We take all feedback seriously and use this to make improvements to our business. Please could we ...

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  7. "Great development within the business!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reception Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Office Concierge full-time for more than a year

    Pros

    I have worked in Office Concierge for 2 years and have already gained a promotion. Working at two different sites now has developed my knowledge further and has been a great experience! My manager has been incredibly supportive and motivating, and encourages you to progress within the business. There are many opportunities and different routes you can go down to benefit your future whether it's short term or long term...

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    Cons

    Some sites have 10 hour shifts but they usually pay well!

    Advice to Management

    Continue doing an amazing job and being so supportive!

    Office Concierge2019-03-26
  8. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receptionist in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Office Concierge full-time for more than a year

    Pros

    No stress, good companies they work with

    Cons

    No career growth opportunities, bad management

    Advice to Management

    In the beginning this company promise a lot, but none of that happens. It really depends what company you will work for, but as a elite you don't have the chance to build a career or even to find a permanent place.

    Office Concierge2019-03-26

    Office Concierge Response

    June 3, 2019Senior HR Advisor

    Hello, Thank you for your feedback. We are sorry to hear that you felt there was no room for progression. We do in fact have a large number of staff who have progressed from front of house to account management positions, operations and other areas within head office. All employees ...

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  9. "Lovely Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Receptionist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Office Concierge full-time for less than a year

    Pros

    Interview process was very smooth. They are very helpfully even before your interview. A big thank you to Ayesha , she went above and beyond gave me tips and feedback, advice on how to answer some question that would come up. My account manager Abbie such am amazing person, she really inspired me during the interview process. She shared with me her experience . You can really tell they value their staffs. There are...

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    Cons

    I have nothing bad to say

    Advice to Management

    Keep up the good work

    Office Concierge2019-03-22
  10. "Static? Great. Elite? Worst!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Receptionist in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Office Concierge full-time for more than a year

    Pros

    - You get to go to some sites which are great - You get to meet new people - If you're a static it is great, as you get to stay in one site, actually have a relationship with the clients etc.

    Cons

    - In the interview, I was told I would be informed the day before (before 5pm) where I would be going the next day. In the beginning, this was true, however, further down the line, they would call me at 8am and tell me to be at a site within the next 30 minutes? Make it make sense. There were times when I would be on my way to a site, then they would call and tell me to go elsewhere... - Pay was/is 21,500. Reasonable....

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    Advice to Management

    Up the pay rate. Be more organised. Be more understanding.

    Office Concierge2019-04-03
Found 141 reviews