OANDA Reviews | Glassdoor.ca

OANDA Reviews

Updated Jan 7, 2020

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2.2
27%
Recommend to a Friend
0%
Approve of CEO
OANDA CEO Gavin Bambury (no image)
Gavin Bambury
2 Ratings
Pros
  • "Get free breakfast and free lunch once a week, flexibility on work hours, great dev teams(in 6 reviews)

  • "Great people, great business opportunity(in 6 reviews)

Cons
  • "Status is more important to senior management than the team working for them(in 6 reviews)

  • "Whoever on the board that made that decision, should also be removed from decision making duties(in 5 reviews)

More Pros and Cons
  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Toronto, ON
    Recommends
    Positive Outlook

    I worked at OANDA full-time for more than 3 years

    Pros

    Great working environment, friendly staff!

    Cons

    Mostly pretty well, need better higher managment.

    OANDA2019-08-02
  2. "friendly but low quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OANDA full-time for more than 3 years

    Pros

    friendly work environment. Good office location.

    Cons

    Mostly junior low quality engineers due to unattractive pay. Unrecognized name and lower value on resume.

    Advice to Management

    Good quality senior management as on 2015 mostly left because the growth strategy of the time didn't pan out.

    OANDA2020-01-07
  3. Helpful (1)

    "Toxic for Engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OANDA full-time

    Pros

    Free breakfast once a week.

    Cons

    This is a company that pretends to embrace many positive values but in practice is a horrible place to work.

    Advice to Management

    They have been given great advice from all levels of the organization - they just don't listen.

    OANDA2019-12-17
  4. Helpful (4)

    "Terrible work ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OANDA full-time for more than a year

    Pros

    free food on Mondays and Wednesdays

    Cons

    you are the robot that supposes to do what you've been told to do - nobody is interested in your opinion or suggestions you won't be included in any meetings, so you won't have any idea of what is going on in the company HR is almost nonexistent - no reviews, no follow-up feedback, and no HR processes were set up If you believe you can get promoted internally - NO, it's not possible Wages are low and annual growth max is around 3%

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    Advice to Management

    this company need a MAJOR restructuration, many people just drift the whole day with coffee and do nothing i.e project management team

    OANDA2019-11-21
  5. Helpful (6)

    "Dysfunctional team and old technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OANDA full-time for more than 3 years

    Pros

    The company has developed a very reputable brand that stands for integrity in an industry that is full of bad actors Great downtown location and some good perks - breakfast and lunch catered once a week, beer keg and free snacks

    Cons

    Technology that was once leading edge is now old and needs a major overhaul. Management doesn't understand how to motivate and engage the team Lots of uncertainty and change since the CEO left in April New CEO is remote - based in London, UK Compensation is low versus other tech companies in Toronto

    OANDA2019-10-07
  6. Helpful (9)

    "Totally wasted a year of my life, pay wasn't worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OANDA full-time

    Pros

    It's kind of like working in a big bank or telco. Most regular employees are cool, the company is stable, as long as the lights stay on it's super chill with hardly any pressure to do anything. If you don't care at all about growth opportunities or what you do for most of your day, you have no particular professional goals or principles you just want a job where you kind of sit there from 9-5 collecting some salary until one day you become a middle manager and you get to multiply your kind of sitting there pretending you're doing something important across everyone working under you, then this place will be great for you. But why not try harder to get into an actual big bank or telco, where at least the compensation packages are much better?

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    Cons

    It's a ULC in a very conservative industry where the vast majority of traders lose money and some get very upset about it. Just like everywhere else the number one goal for all decision making and organizational policies is to shield management from liability and the consequences of their decisions. So you can safely ignore all the corporate virtue signalling, especially all talk about learning and growth - if given a choice between an 'ambitious thing', a 'right thing', and a 'safe thing' to do, the company will inevitably try to figure out what the 'safe' thing is, as long as 'no thing' isn't on the table anyways. All the things that make money here are well established, they say lots of buzzwords about themselves and how smart and innovative they are but nobody actually has any hunger to try and bring a new product to market or make meaningful improvements to a current offering, it's just failed attempts to revamp old systems and undelivered promises to "do it right this time" for years. Major decisions that actually affect direction or day-to-day work are made behind closed doors and make zero sense, bad projects that block progress for other teams and aren't going anywhere can't be killed or have their scope adjusted because they're just done for political reasons and the people behind them lack the humility to recognize and learn from failure. Things may be mostly alright within the small team you work with every day using whatever tiny bit of autonomy you have, but as soon as you step a little outside your silo things become extremely political and it's very much a "fall in line" and "disagreeing equals disrespecting" kind of environment, causing a lot of "elephant in the room" type problems to get ignored. Management is a club where if you're an insider you don't need to perform and you don't need to know the first thing about forex or tech or, you know, management. People who just wait to take advantage of politics and turnover to obtain titles well above their level of motivation/ability stand on insecure foundations, they need to make everything personal, they need yes-men to boost their status and that's the only way forward in this place. Most reasonably normal people will probably end up dragging themselves into the office, looking at the 'work' they're supposed to do if there even is any, seeing that it can't possibly benefit the clients and can't possibly benefit the company, you're not even a cog in some machine most of the time you just spend the majority your day working so your boss's boss can keep trying to grandstand in front of their boss's boss and get into the club. OANDA's been around a long time and leans heavily on its reputation, but almost everyone who cared enough to make it what it was left or were forced out years ago, smart people don't stick around and the situation now ain't no mere case of growing pains. Especially these days when Toronto is full of ambitious companies able to actually value you and guve you real work, you don't need to ignore the red flags and waste your time in a company like this where they just want help catching a ride on the success built by someone else that they don't understand.

    Show More
    OANDA2019-09-03
  7. Helpful (15)

    "Fake. Out of touch. Delusional and dysfunctional."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OANDA full-time

    Pros

    OANDA was a pioneer in the internet/FX space a long time ago and its reputation precedes it.

    Cons

    They're doing a fantastic job with the competence inversion thing you expect to see paralyzing much larger companies... Engineering management _demands_ the absence of accountability, is full of people who have a vested interest in nothing changing lest they get confused, and at the top they brought in a new director conspicuously lacking in engineering credentials; the kind of people who bring nothing to the table in terms of actual decision making and shipping actual software so they can't help but make everything political, rewarding people who support their false promises and dreams of bigger bonuses and punishing people who believe their job has actual responsibilities... and for whom wasting enormous amounts of engineering time is a better outcome than having to deal with the optics of admitting a mistake. You will get regularly called into meetings and fed unctuous, buzzword-filled slideshows about how great everything is and how nice everybody's farts smell, to make you think you're weird for seeing the problems everywhere that just get ignored. Everybody knows that the company is well established and won't be going anywhere, especially not after FXCM got banned from the US, the only region where the company is really competitive! So they're surprised when they get hit with resignations from people who want to actually do things with the skills they spent time and money to obtain. Even the latest CEO knew it was time to step out of the line of fire, despite months spent assuring investors he definitely was certainly absolutely not going anywhere! Just walk around engineering during the day and look at what's going on peoples' screens to break the illusion; almost everybody is disengaged, almost every major project fails, people in leadership have no incentive not to ignore feedback that their draft version 0.00001 needs revision, also every timeline is infinite, unless it's from compliance then it needs to be done yesterday, also business looks at the JIRA reports so remember to do lots of little make-work tickets so they can be happier when they see the metrics... This company and its 'leaders' are concerned only with extracting value from their employees and clients, so if you have aspirations for creating or adding value with your life they will have little to offer you.

    Show More
    OANDA2019-07-11
  8. Helpful (7)

    "No strategy, just empowering the squeaky wheel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OANDA

    Pros

    Get free breakfast and free lunch once a week, flexibility on work hours, great dev teams

    Cons

    No focus, no strategy and nothing gets delivered. Very high turn over of people who care and with experience. My way or the highway attitude from management, even more frustrating when they have no holistic view on what is going on. Poor management.

    Advice to Management

    May be too late to recover, but definitely do not see the will to improve. Good luck.

    OANDA2019-07-13
  9. Helpful (6)

    "Not the worst, but not exactly good either"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OANDA full-time

    Pros

    Relaxed environment, standard perks in line with the industry/location (food/foosball, etc)

    Cons

    You have to be content to just toe the line doing 7 hours of busywork each day and just walk away with your paycheck. Very little actually gets done unless the company is worried it's gonna get sued.

    OANDA2019-06-07
  10. Helpful (8)

    "Stay away from them, false promises and so unorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Administrator 
    Doesn't Recommend
    Negative Outlook

    I worked at OANDA full-time for less than a year

    Pros

    Fast hiring process and higher pay

    Cons

    Fast hiring process can translate that they didn't put enough time and filtering to know me and my skill sets. HR and the IT team didn't even have anyone waiting for me on my first day neither, sent me an email regarding on when I need to come in and who I am meeting first. The team lead cancelled my one on one for few weeks in a row, which is pretty crucial and important when you are a new hire. He didn't have proper people and management skills and didn't care about team and professional growth of the team.

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    Advice to Management

    Please make sure HR spend enough time knowing the people coming on board and their skill sets. Make sure there are 30 60 90 days review mark for new hires about their team lead/manager so company can have visibility on how employees being treated.

    OANDA2019-06-20
Found 92 reviews