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North American Dental Group Reviews
102 reviews
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Kenneth Cooper
69 Ratings
Pros
"This company really focus' on patients and team members first" (in 10 reviews)
"Fast growing company with good intensions but poor execution" (in 8 reviews)
Cons
"There have been no raises, incentives or bonuses in the time I have worked here" (in 8 reviews)
"Although we get breaks, it’s very difficult to sit all day, of course It comes with the territory of being in a call center" (in 5 reviews)
- Featured Review
Helpful (1)
![North American Dental Group Logo]()
"Best Company I've ever worked for in my 15 year career"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at North American Dental Group full-time (More than 5 years)
Pros
- They honestly care about the Team Members
- Every meeting starts with sharing our gratitudes company wide
- Incredible PTO. Actually, it's the best I've ever had. New people start with 3 weeks paid time off
- It's organized as a "corporate" but they don't treat you like other "corporates"Cons
It's a growing company. You need to be okay with changes.
North American Dental Group 2018-05-31 10:41 PDT ![North American Dental Group Logo]()
"Lead efda"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at North American Dental Group full-time (Less than a year)
Pros
Good pay, the company seems like they are trying to hold their offices to higher standards.
Cons
No one could really answer any questions I had for the short time I was working at this office. I was not trained at all, and had to figure out mostly where everything was and how the doctor liked to work on my own. When I would ask the other EFDA anything she would avoid helping me, the most helpful person in their office was an intern. No one knew where to find anything, how ordering was done, or some basic OSHA guidelines. Random supplies were hidden in unused rooms, I tried to clean and make the office look more presentable. The manager was very kind and positive, but everyone else (including the doctor) seemed like they didn't want to be there and were not very welcoming. It seems like their cooperate office is trying to instill teamwork, positivity and have set goals for their offices, which would be great if the other employees had a better attitude. It honestly was a very dreary place to be every day. When I put in my notice I was rushed out of the office within minutes. The office I was at just seemed very unprofessional and I wish someone would've told me before accepting the position.
Advice to Management
Try and find more personable employees who enjoy their jobs are qualified for the positions their hired into.
North American Dental Group 2018-12-04 15:15 PST![North American Dental Group Logo]()
"Great!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at North American Dental Group full-time (Less than a year)
Pros
Wonderful hours, Bonuses, great pay, helpful staff, a doctor willing to teach new things everyday! This is a growing company lots of things to be stressed about throughout the day but hey that’s dentistry. My location has done an excellent job of making a corporate run office feel like private practice. I don’t have enough good things to say about this company!
Cons
Working on Saturday kinda stinks but it’s not too bad.
North American Dental Group 2018-10-10 16:52 PDT![North American Dental Group Logo]()
"NADG"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at North American Dental Group full-time (Less than a year)
Pros
The company has a culture that is aimed at understanding their employees as much as possible. They aim to integrate life and work so that you can spend time with your family. Even starting off, your first year you are granted up to 15 days off. The benefits package is good.
Cons
NADG is growing at an exponential rate. Because of this, there are often growing pains which are associated with rapid expansion.
Advice to Management
As the company grows to not forget about the needed infrastructure to handle things like HR and Team Development and that building a bench of strong leaders will be a necessity moving forward. There is also a need for a program designed to transition talented people that do not have a dental background into the industry so that they are put into position to succeed. I'd also keep in mind that while labor is your most controllable expense that cutting labor too much does have an adverse effect on patient service.
North American Dental Group 2018-10-09 08:44 PDT![North American Dental Group Logo]()
"Payroll"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at North American Dental Group full-time (More than 8 years)
Pros
Culture, team work, Open door policy
Cons
We grow very rapidly and it can be stressful at times
North American Dental Group 2018-10-03 05:40 PDT![North American Dental Group Logo]()
"Office Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendI worked at North American Dental Group full-time
Pros
I met some lifelong friends.
Cons
Poor management. Intimidation management. Constantly in the dark as to what is going on behind the scenes. Micromanagement environment.
North American Dental Group 2018-11-02 05:26 PDT![North American Dental Group Logo]()
"NADG Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at North American Dental Group full-time (Less than a year)
Pros
The atmosphere is so positive. Each morning someone will say an upbeat “good morning!” and it starts your day off happy. The supervisors/directors make it a point to make sure each employee feels appreciated and valued, whether that be by telling you what a great job you are doing or putting on games for a chance to you to win prizes. North American Dental is place where if you work hard, you will be rewarded.
Cons
Although we get breaks, it’s very difficult to sit all day, of course It comes with the territory of being in a call center.
Advice to Management
Management does a great job making their employees feel valued. It be nice to break down our days a little more, maybe to just walk around the building etc.
North American Dental Group 2018-09-25 05:21 PDT![North American Dental Group Logo]()
"Great Job, especially for the area"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at North American Dental Group full-time (Less than a year)
Pros
Great schedules, decent time off, amazing free dental benefits for the employee and great vision benefits for family plans. Really fun environment with super helpful and caring people.
Cons
The benefits over all are very expensive.
North American Dental Group 2018-09-25 15:18 PDT![North American Dental Group Logo]()
"Patient Service Center"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at North American Dental Group full-time (More than a year)
Pros
Lots of room to advance in the department and the company, supportive and positive team, a very fun environment that you look forward to coming to every day
Cons
Very busy - the company and department are growing very quickly and as a result, it does get very busy - but it helps the day go by faster
North American Dental Group 2018-09-24 12:52 PDT![North American Dental Group Logo]()
"Not a good experience"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at North American Dental Group full-time (Less than a year)
Pros
Working with great Dr’s, Hygienists and office employees.
Cons
Low pay, no raises, horrible benefits and extremely long hours. Aggressive push to produce. Unseasoned, immature leadership team.
Advice to Management
The company has obviously gained financial success, and is rapidly growing. Give back, take better care of your employees.
North American Dental Group 2018-10-14 20:33 PDT
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