North American Dental Group Reviews
Updated Jun 10, 2021
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Recommend to a Friend
Approve of CEO
Kenneth Cooper
161 Ratings
Pros
"NADG encourages continued education online & onsite" (in 34 reviews)
"Through the coronavirus pandemic NADG never ceased to amaze me at their dedication to their team members and patients" (in 23 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 3 years★★★★★Featured Review
Pros
I enjoyed my time at NaDG
Cons
Fast growing business, sometimes stretched too thin.
- Current Employee, more than 3 years★★★★★
Pros
The benefits are a plus to some.
Cons
Our office was bought by NADG and they have ruined what was a wonderful, patient based practice and turned it into an embarrassment. They only contact the practice to complain about how you aren't having enough to do and not making enough money for them. They send out messages to patients that are incorrect and we have to try to figure out what to tell patients when they call us mad and think we are doing it. They have no idea who their employees are. We are all a number and sheet of paper to them. They control all of your ability to order what you need and refuse to add any new products you ask for to the formulary, so you can't use what you like, only the products from companies they are contracted with...more about the money again. I don't know why dentists are selling their practices to them unless it is for the money they get out of it and I imagine most regret it later. Please don't believe what they say about caring for patients and employees because I promise you it is all a lie. I worked at this office 22years and now I have to find a new job and start over but I can promise you it will not be for any practice that is corporate run!
Continue reading - Current Employee, more than 1 year★★★★★
Pros
The culture at NAGD meshes very well with my approach to practicing dentistry. Patient focused dentistry delivered with love and caring. A positive work environment centered around working together to provide the best possible experience for our patients. Support from every level means you never feel like you are alone.
Cons
Due to the recent/current COVID pandemic our front desk staff has been under stress. Turn around of front desk staff has been a major issue and in turn training new people has been very difficult. The patient experience starts at the time the patient enters the front door. If their first impression is less than stellar it can and will set the tone.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
- gratitude - empathy - best dentists
Cons
- COVID was tough for dental in 2020 - on the rebound
Continue reading - Current Employee, more than 1 year★★★★★
Pros
team, benefits, vacation, stability, communication
Cons
None that I can think of at this time.
- Current Employee, more than 3 years★★★★★
Excellent support system and surrounded by great people, robust benefits
RecommendCEO ApprovalBusiness OutlookPros
Responsive management, opportunity for growth, very supportive
Cons
Sometimes it can be too busy!
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Great teammates Lack of politics High degree of autonomy Truly diverse and inclusive
Cons
Lacks process & structure Everyone is running at 100 mph 401k and benefits are weak
Continue reading - Current Employee★★★★★
Pros
People and atmosphere are great. Lots of work to be done and continued growth is possible.
Cons
Work Home life balance. Constant barrage of new tickets and projects. Lack of incentives for good performance.
- Current Employee, more than 1 year★★★★★
Pros
responsive support and full clinical autonomy. Great work environment
Cons
office staff and assistant turnover could be lower
- Former Employee★★★★★
Pros
Sorry, I don't want to answer that.
Cons
Last Christmas party December 2019. The CIO noticed that I don't drink. And, I was giving my drinks to coworkers. He asked me," why are you not drinking?" I said, I don't want to drink; he told me, "is that because of a religion," I told him yes, he asked me," what is your religion," I told him a Muslim. He told me I didn't know that I have a Muslim within my IT department. At the next meeting, he said to everyone on the speaker from Pittsburgh that "Hey guys, I just want to let you know that we have a Muslim here" I felt terrible, but I didn't show it. I knew that my days are over. The CIO changed, He stopped talking to me, and I felt there was something wrong; I addressed that to my co-workers multiple times. When the COVID19 hit, I knew that the CIO would get rid of me. I wasn't a senior there also; I wasn't a new hire. So the CIO let three guys seniors go and let one guy new hire go to get to me. There were eight new hires. He kept them. I told the IT manager that the CIO is not a good man (racist). And I hope he will get fired too. I learned a few months later that they fired him. I got my job in 2019 and received a promotion within the same year because I was a hard worker....and they let me go in 2020 because of my religion. Never answer a question about your faith and what you believe Thanks
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