Norfolk Southern Reviews

Updated Sep 25, 2022

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Found 1,461 of over 1,652 reviews

2.3
24%
Recommend to a Friend
50%
Approve of CEO
Norfolk Southern President and CEO Alan Shaw (no image)
Alan Shaw
23 Ratings
Pros
  • "Good benefits, good pay, pension(in 196 reviews)

  • "Great pay and benefits along with retirement(in 132 reviews)

  • Cons
  • "No work life balance until retirement(in 132 reviews)

  • "long hours loss of family values(in 74 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Norfolk Southern and is not affected by filters.

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    1. 5.0
      Current Employee

      Best job ever

      Sep 2, 2020 - Locomotive Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Being paid 110 grand to drive trains and haul freight is one of the best jobs ever

      Cons

      Miss my family a lot and long hours can tire you a lot

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    2. 3.0
      Current Employee, more than 1 year

      Working Here

      Feb 3, 2021 - Communications Maintainer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is very comparable

      Cons

      Unless you're very high up in seniority, you will work under the constant threat of being bumped out of your position, possibly being displaced in another state

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    3. 3.0
      Former Employee

      Okay

      Sep 19, 2022 - Railroad Conductor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training down in Georgia was awesome. Pay isn’t terrible.

      Cons

      Cleveland’s yards were okay but not what I was looking for when I applied to be a conductor. Morale was low, and it seems like all I’d be doing was switching cars to different tracks all day or sitting in a train at a red light for hours.

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    4. 3.0
      Current Employee

      Railroad

      Sep 7, 2022 - Conductor in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pays decent lots of overtime

      Cons

      Poor schedule weird hours on call

      Continue reading
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    5. 4.0
      Former Employee, more than 1 year

      Great Money

      Sep 3, 2022 - Freight Conductor in Manassas, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can make a ton of money

      Cons

      You won’t have time to spend all the money you make.

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    6. 5.0
      Current Employee, more than 8 years

      Top Notch

      Sep 2, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rewarding, challenging, exciting, and fun.

      Cons

      Long hours, work holidays, on call.

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    7. 2.0
      Current Employee, less than 1 year

      Norfolk southern

      Sep 15, 2022 - Freight Train Conductor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits from the company

      Cons

      Trainsmaster does not care about you Make any mistakes your fired

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    8. 5.0
      Current Employee

      Great place to work

      Aug 30, 2022 - Facilities Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful company with great benefits

      Cons

      long hours at times can be a con

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    9. 5.0
      Current Employee, less than 1 year

      Great People

      Aug 31, 2022 - Management Trainee in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coworkers are professional, kind, and supportive.

      Cons

      Compensation is limited by the nature of the business.

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    10. 2.0
      Former Employee, more than 1 year

      Depression

      Sep 6, 2022 - Conductor in Roanoke, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Something new each day you work. Great retirement benefits.

      Cons

      Very bad hours. On call all hours of the day and night. Spend your life in a hotel missing out in everything that makes life good. All seasoned railroad workers will tell you the same things. “Don’t get stuck out here like I am chasing this retirement” “you’re wasting your life”.

      1 person found this review helpful
    Viewing 1 - 10 of 1,461 Reviews

    Norfolk Southern Reviews FAQs

    Norfolk Southern has an overall rating of 2.3 out of 5, based on over 1,652 reviews left anonymously by employees. 24% of employees would recommend working at Norfolk Southern to a friend and 24% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Norfolk Southern employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Norfolk Southern. This rating has decreased by -2% over the last 12 months.

    24% of Norfolk Southern employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Norfolk Southern 1.7 out of 5 for work life balance, 1.9 for culture and values and 2.4 for career opportunities.

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