Nordstrom Employee Reviews about "customer service"

Updated Sep 19, 2020

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3.6
65%
Recommend to a Friend
85%
Approve of CEO
Nordstrom Co-President Erik B. Nordstrom and Peter E. Nordstrom (no image)
Erik B. Nordstrom and Peter E. Nordstrom
757 Ratings
Pros
Cons
  • "Returns count against you for up to a year(in 764 reviews)

  • "Long hours (but in sales so understandable)(in 689 reviews)

More Pros and Cons

Reviews about "customer service"

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  1. "Great job for students!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Ottawa, ON
    Recommends
    Approves of CEO

    I worked at Nordstrom full-time for less than a year

    Pros

    Good pay for retail. Friendly work environment. Easy tasks.

    Cons

    Customers can be difficult sometimes.

  2. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time for more than a year

    Pros

    Great team vibe, work culture and support from superiors. The management and company really care about their employees

    Cons

    None that I can think of.

    Continue reading

  3. "Good place to work at"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nordstrom Sales Associate in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time for more than 3 years

    Pros

    good work environment good co workers great managers

    Cons

    hard to commission out bad discount

  4. "Not bad"

    4.0
    Current Employee - Salesperson in Toronto, ON

    I have been working at Nordstrom full-time for more than a year

    Pros

    - pretty good chance to make money

    Cons

    - micro management - depends on how management operates

  5. "Nordstrom"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time

    Pros

    good environment fast paced fun environment able to sell in every department

    Cons

    discount is not the greatest

  6. "Good"

    4.0
    Former Employee - Sales Associate in Vancouver, BC

    I worked at Nordstrom part-time

    Pros

    Friendly management, nice amenities, great discount

    Cons

    Competitive, can be overwhelming, very busy

  7. "jobs review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Department Manager in Toronto, ON

    I worked at Nordstrom full-time for less than a year

    Pros

    great team enjoy the work environment

    Cons

    wish the salary is higher

  8. "it's ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Nordstrom full-time for more than a year

    Pros

    friendly coworkers, Nice CEO, CEO try to do many tech system which is great for new retail.

    Cons

    poor managements, bad communication, Managers only care about NUMBERS.

  9. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON

    I worked at Nordstrom part-time for less than a year

    Pros

    Commission based, opportunity to make a lot of money

    Cons

    hard to get time off

  10. "competitive job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Nordstrom full-time for less than a year

    Pros

    flexible schedule and pay is good

    Cons

    not much space to grow

Found 14328 reviews