Nordstrom Reviews | Glassdoor.ca

Nordstrom Reviews

Updated 16 Sep 2019

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Found 11043 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
88%
Approve of CEO
Nordstrom CEO Erik B. Nordstrom and Peter E. Nordstrom (no image)
Erik B. Nordstrom and Peter E. Nordstrom
187 Ratings
  1. Helpful (2)

    "Discrimination & Bullying at Workplace, Toxic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Vancouver, BC
    Doesn't Recommend
    Negative Outlook

    I worked at Nordstrom full-time for less than a year

    Pros

    Friendly clients (90% of time), Fair pay, Fair benefits

    Cons

    Toxic Environment, Vancouver HR is discriminative and acts based on power. They do not care about their employees, only care about managers and money. They do not take any actions if you are bullied or harassed at work. They support their managers and favorites no matter how bully they are. And they basically ask you to shut up, take it in and not say a word. They brainwash you to think it is Okay for you to be ... bullied and blame the fact on you.

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    Advice to Management

    I do not think Nordstrom Vancouver would ever change or be accountable for their messy HR and management, unless those who gets bullied and harassed at work (who I know the number is unaccountable) come forward and tell what they go through at work. Mr. Nordstrom, it is time for you to stand up for your employees, or your company that you worked hard for, will go down the drain for the abuse of people like them.

    Nordstrom2019-04-17
  2. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom part-time

    Pros

    -good working environment -friendly colleagues and managers

    Cons

    -based on the nature of paid by commissions, there are conflicts at times about who can approach the customers.

    Advice to Management

    N/A

    Nordstrom2019-03-06
  3. "Personal Stylist Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Nordstrom part-time

    Pros

    Super fun work environment Good pay

    Cons

    No cons really positive experience

    Nordstrom2019-03-04
  4. "Personal Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Stylist in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time for more than 3 years

    Pros

    Salary, benefits and extra commission as a Personal Stylist. Plus an employer matched 401K

    Cons

    Dishonest employees because of commission sales structure.

    Advice to Management

    Hire people who truly exemplify Nordstrom's policy of service and honesty with customers and fellow colleagues. Fix the return/ exchange policy so employees can't steal sales.

    Nordstrom2019-03-04
  5. Helpful (3)

    "Enter with caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom full-time for less than a year

    Pros

    Thorough training in sales and customer engagement Training in Product Knowledge is helpful Majority of sales staff are friendly and easy to work with Benefits are good in the retail industry

    Cons

    Sales Staff Turnover is very high: Their enthusiasm about making 'more money' is quite misleading. Commissioning out is constantly looming on the sales team from all departments. As a result people are left stressed and constantly hustling across the sales floor. More so their return policy is non existent. Customers can return absolutely ANYTHING at any point up to two years. Whether be damaged or soiled by the... customers, that selling employee can be up to 10k worth of returns in the hole. If you are unable to recover from the negatives or having two pay periods of not commissioning, you would be written up. This leads to a few sharks that would steal from others creating another stress factor. As a result most employees do not last long. High Brow Club: There is very little opportunity of advancement. You can be all things but unless you brow nose the right people, along with being fake and a back stabber, there is no growth. If you drink their kool-aid and tow the line, you probably are a fanatic. And congratulations into entering the Mean Girls Club. Promises are only crumbs.

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    Advice to Management

    Drop the airs and promote those who are in fact leaders. The return policy will never change so stop penalizing the sales staff.

    Nordstrom2019-03-14
  6. "management team"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Nordstrom full-time

    Pros

    pretty good hourly pay and benefits

    Cons

    management team is a mess. ridiculous goal

    Nordstrom2019-03-13
  7. "Service Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Nordstrom full-time

    Pros

    Great team dynamic and somewhat competitive pay

    Cons

    Micromanagement, slow feedback, and inexperience managers

    Nordstrom2019-03-13
  8. "Seasonal Visual Merchandiser"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Nordstrom part-time

    Pros

    Good teamwork during the work

    Cons

    It was over night shift

    Nordstrom2019-02-22
  9. "Overall okay, too much drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Logistics Analyst in Calgary, AB
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time for more than 3 years

    Pros

    Pay was good, benefits were okay.

    Cons

    Hours start to get cut as soon as company doesn't do well, there is always management drama.

    Nordstrom2019-02-20
  10. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time for less than a year

    Pros

    Company offers nice benefits package for full time employees. Flexible hours

    Cons

    Apathetic staff Baristas are treated horribly by most other departments Hostile working environment Little to no training - nobody seems to know what they're doing

    Nordstrom2019-03-05
Found 11043 reviews