Nordstrom Rack Reviews | Glassdoor.ca

Nordstrom Rack Reviews

Updated Aug 19, 2019

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Found 1365 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
91%
Approve of CEO
Blake W. Nordstrom
657 Ratings
Pros
  • "Relatively good pay for an hourly customer service job(in 100 reviews)

  • "20% employee discount but once a year you get 30% discount(in 62 reviews)

Cons
More Pros and Cons
  1. "Best in retail"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom Rack

    Pros

    Compensation is competitive, promote from within structure.

    Cons

    High expectations, must have schedule flexibility.

    Nordstrom Rack2018-07-12
  2. "Garbage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Vaughan, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Nordstrom Rack full-time for more than a year

    Pros

    No pros except for pay

    Cons

    Garbage environment, horrible management, long hours with little reward

    Advice to Management

    Be more straight up with employees, we aren't stupid, so many need to know basis situations arise and employees are left in the dark. Horrible way to run a business because you never know what's happening in the store.

    Nordstrom Rack2019-08-12
  3. "Service Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom Rack part-time

    Pros

    - Wonderful managers who actually can help you grow within the company, if interested - work/life balance - co-workers are all friendly (depending on location) - no "at work" stress, laid back but still fast paced and continuous amounts of work to do - talk to nice customers (1 out of 8 customers tend to be not as nice, but nonetheless you get great customers) - very social and interactive position - employee discount...

    Show More

    Cons

    - a few moments of micro-management, but depending on who is the MIC that day - towards holidays it can get extremely busy - the uniforms can be more appealing

    Nordstrom Rack2019-04-02
  4. "Busy retail store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Experience Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom Rack part-time

    Pros

    Can find good deals, decent employee discount, and great managers

    Cons

    You can have no life. You can be mentally and physically drained at the end of a shift

    Nordstrom Rack2018-12-05
  5. "Huge favouritism, minimum break, work hard and no life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nordstrom Rack part-time for more than a year

    Pros

    - good pay for for retailer

    Cons

    -they expected that the company will be your house - disorganized: many people teaching you different things in different ways - a lot of managers of nothing - favouritism - long time working with minimal breaks -everything happens at the same time

    Advice to Management

    -decide how to do internal processes in the same way. Do not be contradictory

    Nordstrom Rack2018-11-13
  6. "Great casual environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Experience Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom Rack full-time for less than a year

    Pros

    - Easygoing work environment - Great staff leaders, opportunities for promotions - The only uniform is the green shirt, you can pair with a nice jacket and shoes - 20% off employee discount at Nordstrom and Nordstrom Rack

    Cons

    - No strict policies against customers, one employee standard may differ from another when it comes to accepting returns - Very busy location on weekends, becomes crowded and messy

    Advice to Management

    Keep better track of employee schedules/break times that way we don't become understaffed or end up working overtime.

    Nordstrom Rack2018-05-08
  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Approves of CEO

    I have been working at Nordstrom Rack full-time for less than a year

    Pros

    well organized, nice to every employees

    Cons

    too far away from my house

    Nordstrom Rack2018-03-15
  8. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Service Experience Representative in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom Rack full-time for less than a year

    Pros

    Great pay! Great benefits

    Cons

    Retail sometimes cut in hours

    Advice to Management

    Keep up the hard work!

    Nordstrom Rack2019-08-14
  9. "A good place to work if you avoid the drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stock in Laguna Niguel, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom Rack full-time for more than 3 years

    Pros

    Depending upon the store, the stock department is the best place to work at the Rack. While you'll have to get up very early, your schedule stays extremely consistent. If there's a truck, you'll work. It is a job that requires a lot of patience and the ability to multi task, but it pays off. The stock position feels a lot like a union job.

    Cons

    Turn over is a constant so don't get too attached to your co workers There is a lot of drama amongst managers and co workers. The hours can wear you down.

    Nordstrom Rack2019-08-13
  10. "Love the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom Rack full-time for more than 3 years

    Pros

    Life vs work balance is there. Managers care about their workers. Pay is great.

    Cons

    Loss Prevention field doesn’t have much areas to grow into.

    Advice to Management

    Open more positions in loss Prevention.

    Nordstrom Rack2019-08-11
Found 1365 reviews