Nelnet Employee Reviews about "great benefits"

Updated Dec 29, 2020

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3.9
72%
Recommend to a Friend
86%
Approve of CEO
Nelnet Chairman and Co-CEO Mike Dunlap
Mike Dunlap
207 Ratings
Pros
Cons
  • "Customers: The customers will be unhappy about their loans and take it out on phone reps(in 15 reviews)

  • "There are weekly mandatory overtime requirements(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "great benefits"

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  1. "Good place to get experience"

    5.0
    Current Employee - Accountant I in Kearney, NE

    I have been working at Nelnet full-time

    Pros

    Great benefits and stable work environment

    Cons

    Not a lot of positions to move up to in the accounting dept.

  2. "Great culture and work/life balance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Eau Claire, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nelnet full-time for more than 5 years

    Pros

    - Managers are all friendly, understanding, and willing to listen to your ideas - Work-life balance. I rarely worked over 40 hours except when there was a project deadline or on call. - Open to adopting new technologies - Making a huge difference in the lives of federal student aid borrowers - Agile mindset - Great benefits!

    Cons

    - Some uncertainty with federal government contracts/awards, but Nelnet is great at diversifying their business - Salary under market rate


  3. "Account Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nelnet full-time for more than a year

    Pros

    Great benefits Great Eto Great Insurance Great People Great Atmosphere

    Cons

    Low Pay Certain departments do not take into consideration your level of education

  4. "Good benefits, horrible management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advisor I in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Nelnet full-time for more than a year

    Pros

    Great benefits, pay is acceptable for the work, great call center job for experience, immediate ETO accrual

    Cons

    Micromanaging, Training leaves you unprepared for call floor, hiring process is grueling and if not completed correctly, can lead to termination

  5. "Great people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nelnet full-time for more than 10 years

    Pros

    The people all care about each other. Great benefits.

    Cons

    Lack of investment in tools and technology.

  6. "Nelnet is hiring!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nelnet full-time for more than a year

    Pros

    Great benefits, team-oriented, and concerned about all employees physical and mental health.

    Cons

    Some departments are overcrowded due to remodels.

  7. Helpful (1)

    "Call Center/Debt Collector"

    2.0
    Former Employee - Default Management 

    I worked at Nelnet full-time

    Pros

    Nelnet has great benefits

    Cons

    Attached to your phone for 8 hours. Calling out to people who do not wan to speak to you.

  8. "great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Advisor in Lincoln, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nelnet for less than a year

    Pros

    people are great benefits are great

    Cons

    there is alot of training

  9. Helpful (2)

    "Could be better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advisor I in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Nelnet full-time for less than a year

    Pros

    Great benefits, lots of PTO, great pay

    Cons

    Not mental-health friendly... if you’re a student loan advisor, you deal with a lot of heavy stuff everyday—people have lost their jobs, had a death in the family, financial hardships, homelessness, medical problems, etc. If you’re a sensitive person, I wouldn’t recommend working here. And they will require mandatory overtime and 30 minute lunches somedays as well.

    Continue reading
  10. "Specialist"

    3.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Nelnet full-time

    Pros

    Great benefits and friendly atmosphere.

    Cons

    Extremely large company and you are working with student loans..

Viewing 1 - 10 of 28 English Reviews