Nelnet Reviews

Updated Jan 21, 2021

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3.7
66%
Recommend to a Friend
84%
Approve of CEO
Nelnet Chairman and Co-CEO Mike Dunlap
Mike Dunlap
190 Ratings
Pros
Cons
  • "Customers: The customers will be unhappy about their loans and take it out on phone reps(in 15 reviews)

  • "There are weekly mandatory overtime requirements(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Covid-19 Contact Tracer in Houston, TX

    I have been working at Nelnet full-time for less than a year

    Pros

    Remote, flexible, work-life balance, great culture

    Cons

    Seems they may have over-hired

  2. "Fun Work Place"

    5.0
    Former Employee - Finance and Accounting Intern in Lincoln, NE

    I worked at Nelnet part-time

    Pros

    Great chance to work with fun people

    Cons

    Can be unclear in some tasks/projects


  3. "Great Company"

    5.0
    Former Employee - Claims Representative 

    I worked at Nelnet full-time

    Pros

    Great team, Great work environment

    Cons

    Some areas work a lot of overtime

  4. "Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Lincoln, NE

    I have been working at Nelnet full-time for more than 10 years

    Pros

    Great Executive Leadership Team at Nelnet

    Cons

    Salary can be low depending on job.

  5. "Great benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Academic Advisor 
    Recommends
    Approves of CEO

    I have been working at Nelnet full-time for more than a year

    Pros

    Hours benefits people fun environment

    Cons

    Not doing what i was hired for

  6. "Excellent place to work that care about is customers, employees and community."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nelnet full-time for more than 10 years

    Pros

    Excellent benefits, good starting pay, community involvement is encouraged, opportunity for advancement

    Cons

    The work can become repetitive.

    Continue reading
  7. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Technology in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nelnet full-time

    Pros

    Good working environment, good co-workers, pto

    Cons

    24/7 on-call that was required

    Continue reading
  8. "good experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Enrollment Processing Representative II 

    I worked at Nelnet full-time for more than a year

    Pros

    great benefits, my team & supervisor was great, etc

    Cons

    the pay could be better

  9. "great"

    5.0
    Current Employee - Senior Mammographer 

    I have been working at Nelnet part-time

    Pros

    great staff at the work place

    Cons

    low pay at the work place

  10. "Good place to get experience"

    5.0
    Current Employee - Accountant I in Kearney, NE

    I have been working at Nelnet full-time

    Pros

    Great benefits and stable work environment

    Cons

    Not a lot of positions to move up to in the accounting dept.

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