NaviNet "middle management" Reviews | Glassdoor.ca

NaviNet Employee Reviews about "middle management"

Updated Jul 7, 2015

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4.1
81%
Recommend to a Friend
100%
Approve of CEO
NaviNet President and CEO Frank Ingari
Frank Ingari
61 Ratings
Pros
  • "Lots of perks like free pizza and beer Fridays(in 11 reviews)

  • "Pizza Friday every fortnight, or catering any time there's a Town Hall Meeting is enjoyed by everyone(in 11 reviews)

Cons
More Pros and Cons

Reviews about "middle management"

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  1. Helpful (2)

    "Great place, in general..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Software Engineer in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NaviNet for more than 3 years

    Pros

    - Lean process means you don't have to put up with constant waste - Get experience of back and front end programming

    Cons

    - Middle management seem to fill their mornings by micromanaging...

    NaviNet2015-07-07
  2. Helpful (1)

    "NaviNet is in an interesting healthcare niche, but needs improvement in some departments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Provider Operations in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NaviNet full-time

    Pros

    NaviNet has created a unique network of providers and health plans to enhance healthcare communication. Senior management is dedicated to expanding the company and providing growth opportunities to employees. Benefits and employee events are above average. Two parties including families are held annually and ongoing lunches and social hours reward hard working employees. Interesting projects are available... for software developers. Long-term system issues are finally being addressed by senior management. Employee turnover is very low for a software company.

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    Cons

    Without a software background, career advancement is limited in non-engineering departments. Lower and middle management positions are often filled with friends of managers and rarely offered to internal candidates, who often have years of NaviNet and industry experience.

    Advice to Management

    Continue demanding constant process improvements for all departments. Seek feedback from individual contributors and team leaders in all departments.

    NaviNet2014-03-08
  3. Helpful (1)

    "Company is trying - so let them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NaviNet full-time for less than a year

    Pros

    NaviNet is the new company to come out of NaviMedix. I never worked for NaviMedix so my review is based on current mood and culture. That being said, the company is a great place to work. They are also trying to improve. The company had a moment where it needed to change to stay successful. This change was a good thing. They are moving into a product to sell corporation instead of a solution to sell.. there... is a difference. With Products and API model they have more breathing room. Easier ways to move up and grow. Majority of the people who work for NaviNet (old and new) get this. I have never seen a company that is in such a flux state of change and still keep an excellent work/life balance. The company provides free food, cheap beverages, weekly socials with beer. Large socials with themes and excellent corporate parties. All while trying to change the business model of why they are in business. NaviNet management deserves a lot of credit for that. As I see it, the majority of people who work for NaviNet are happy. Those who are new to the company are amazed by the culture. Those who do complain tend to have been at the company for so many years that they dont really understand how good they have it. Location is near major public transportation stops. Great location for walking in downtown Boston, you have Chinatown across the street and Downtown Crossing a few blocks away. Give the company a chance with the idea that its in the middle of change and needs to get there. In the process they are not changing the culture of how they got to where they are. This is rare in any business field.

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    Cons

    The biggest issue has to be communication of all the departments to each other on how they are going to get "there". I personally believe the upper management is aware of this issue and are working on it. They have new Town Meetings for all employees on the strategies thats currently being used across the divisions. What are the different departments are doing for customers and the company. The middle... management needs some help and refocus on how to talk to each other. So many of the managers have been there so long, they know only how to work in a silo of their department. This is not a negative, but a point that needs reflection. Growth internally is hard. Many of the employees are typically in close or near close positions that they started. However shifting around departments has been done often and is encouraged. Going from QA to Engineering, manager to back to department head. It has happened. Also people tend to stay where they are, so if you are looking to climb a ladder, this is not the place for you. Much of the technology they are leveraging with their customers is end of life or simply out dated. The company knows this. They are working to move away, but they are not willing to upset customers to do so. The company does need to figure out when its going to cut ties on customers that are leveraging technology that is no longer viable. Growth, adapt, upgrade or leave.

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    Advice to Management

    Involve more communication of what the different teams inside NaviNet are doing. Not just sales and products but internal groups as well. What is IT doing with migrations and growth. What is documentation dept doing over the next year. Free up more funds for the internal groups for internal projects. As the company grows you are need to make sure you internal groups grow with it. They need to keep up as much... as the development and sales force.

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    NaviNet2013-09-06
  4. Helpful (1)

    "Good exposure to core technologies, very negative working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Desk Analyst in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NaviNet full-time for less than a year

    Pros

    Good benefits, easily accessible from several MBTA lines, lots of good food in the immediate area.

    Cons

    Certain managers are clueless (shift-managers and middle management), poor people-management skills, very few coherent directives on what can be improved in the environment. Some folks need to be dropped like a bad habit, others need intellectual and environmental nourishment to survive and thrive. Stifling day-to-day activities, very little actual innovation occurring. Would not recommend the Operations wing of... the department to prospective applicants.

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    Advice to Management

    Drop ineffective/combative managers, offer direct rewards and incentives to employees to further their skills, update the platform to be more fault-tolerant to release the project and development personnel to do what they were paid to do (innovate), and stop pretending like the organization isn't hemorrhaging employees and isn't in trouble. It's looking like an outright acquisition is more and more likely as time... goes on.

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    NaviNet2012-09-01
Found 4 reviews