Mountain Equipment Co-op Reviews | Glassdoor.ca

Mountain Equipment Co-op Reviews

Updated 14 November, 2018
123 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Mountain Equipment Co-op CEO David Labistour
David Labistour
49 Ratings

123 Employee Reviews

Sort: PopularRatingDate

Pros
  • "they also respect your work life balance" (in 15 reviews)

  • "The discounts and pro-deals are great" (in 14 reviews)

Cons
  • "Also as far as I'm aware they don't offer much in terms of benefits to full-time staff" (in 13 reviews)

  • "Part-time employees get squat, aside from discounts on product" (in 8 reviews)

More Pros and Cons

  1. "Best retail job you could possibly have if you love the outdoors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor in Calgary, AB
    Current Employee - Product Advisor in Calgary, AB
    Recommends
    Positive Outlook

    I have been working at Mountain Equipment Co-op part-time (Less than a year)

    Pros

    Friendly staff and members, extremely accommodating, and excellent deals on gear

    Cons

    Having to work in footwear on the busy weekend days haha! But otherwise absolutely nothing.

    Advice to Management

    Stay amazing!


  2. "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mountain Equipment Co-op full-time

    Pros

    Great co-workers
    Good perks (discounts, access to gear, intro to new activities)

    Cons

    Not confident in our leadership. The majority of people in management roles don't live the MEC culture. Decisions and direction are constantly changing making it challenging for us to gain momentum.

    Advice to Management

    Go outside - camp, run, bike, ski - participate in the activities we're selling. Live it! Bring it! Care!

  3. "Decent for Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frontline Staff
    Former Employee - Frontline Staff
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mountain Equipment Co-op full-time (Less than a year)

    Pros

    Fun staff to work with
    Being able to rent equipment

    Cons

    Long boring hours, especially between summer and winter


  4. Helpful (1)

    "Apparel Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mountain Equipment Co-op full-time

    Pros

    Coworkers are energetic and fun

    Cons

    Direction is unknown and forever changing


  5. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mountain Equipment Co-op full-time (More than 3 years)

    Pros

    Great people, passionate about getting Canadians active outside.

    Cons

    Lots of changes at head office. Difficult to stay focused with priorities always shifting and changing.


  6. "Awesome frontline staff, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC
    Former Employee - Anonymous Employee in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mountain Equipment Co-op full-time (More than 3 years)

    Pros

    Staff are passionate about the outdoors and willing to share knowledge with other staff and members
    Pro deals

    Cons

    Senior management both at the store level and Head Office was poor
    Staff were placed under an enormous amount of pressure to put on awesome events and provide excellent service but management priorities changed constantly and payroll was poorly allocated such that staff were not set up to succeed but were chastised when metrics weren't met. A lot of good people left.

    Advice to Management

    From the replies from the newly created "People Experience Officer", it seems MEC may be making a culture shift towards valuing their people. That's encouraging.


  7. Helpful (9)

    "Good people leave poor leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mountain Equipment Co-op full-time (More than 5 years)

    Pros

    Meet good people with similar interests
    pro deals
    benefits
    community programs

    Cons

    Culture of fear and toxicity
    Turnover is high as good people move on to better opportunities
    No growth
    No brand vision
    Leadership are out of touch, self serving, and play favorites
    Dysfunctional management and communication creates constant chaos
    Irresponsible investment in new stores while current stores have such poor safety and sanitation that staff brought it to the the AGM

    Advice to Management

    Change is good when its the right change. Take accountability for your failures, listen to staff, and put a brand vision in place that means something. Core values are being dismissed instead of harnessed. Stop throwing away the good with the bad because of a failure to define MEC in a way that makes sense to members.

  8. "MEC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Halifax, NS
    Former Employee - Administrative Assistant in Halifax, NS
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Mountain Equipment Co-op full-time (More than 3 years)

    Pros

    Employee culture, discount and pro deals, flexible employer

    Cons

    Low pay as with all other retail


  9. Helpful (5)

    "Great in theory but does not live up to hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC
    Former Employee - Anonymous Employee in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mountain Equipment Co-op full-time

    Pros

    Amazing head office building and perks. Store staff are knowledgeable and passionate about the outdoors and products that MEC sells.

    Cons

    Extremely disfunctional work environment where they play favourites. Internal promotions are common which should be a good thing but actually results in unqualified people making the decisions and a vast amount of external consultants having to be brought in. Understaffed major projects result in multiple failures.

    Advice to Management

    Start doing exit interviews to find out why people are leaving

    Mountain Equipment Co-op Response

    1 Oct, 2018 – Chief People Experience Officer

    Hi there,
    I am so sorry for the experience you have had working here. I would like to investigate the concerns you have raised. I head up the People Experience Team (formerly known as HR) and can... More


  10. Helpful (5)

    "MEC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Langley, BC
    Former Employee - Sales Associate in Langley, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mountain Equipment Co-op full-time (More than a year)

    Pros

    Make great friends
    Fun job perks
    Learn a lot about top brands
    Fair work hours

    Cons

    Management plays favorites
    Schedule constantly changes
    No growth opportunities

    Advice to Management

    Communicate issues before they get out of hand

    Mountain Equipment Co-op Response

    1 Oct, 2018 – Chief People Experience Officer

    Thanks for your feedback. I’m glad to hear that you were able make good friends and learn about the products we offer. It does worry me that you feel management plays favorites. For me to be able to... More


Showing 123 of 148 reviews
Reset Filters