Money Mart Financial Services Reviews | Glassdoor.ca

Money Mart Financial Services Reviews

Updated 17 Nov 2019

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3.0
41%
Recommend to a Friend
67%
Approve of CEO
Money Mart Financial Services CEO Glen Wakeman
Glen Wakeman
36 Ratings
Pros
  • "flexible hours so easy to schedule life(in 12 reviews)

  • "good training, earn a lot of information from training, application process was very strict which i like a lot(in 10 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Saskatoon, SK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Money Mart Financial Services full-time for more than 5 years

    Pros

    great employer to work for, great team, and flexible schedule

    Cons

    Noting in particular. So far so good experience

    Advice to Management

    Continue to provide same values to employees

    Money Mart Financial Services2019-04-12
  2. "Best Experience Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Money Mart Financial Services full-time for more than 3 years

    Pros

    You learn a lot if you want to grow within the company.

    Cons

    Shifts were not too flexible

    Money Mart Financial Services2019-04-26
  3. "Opportunity to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Money Mart Financial Services full-time for more than a year

    Pros

    Great work environment, Supportive team.

    Cons

    Some customers can be erratic.

    Money Mart Financial Services2019-10-10
  4. "AWESOME PLACE TO WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Woodbridge, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Money Mart Financial Services full-time for more than a year

    Pros

    Staff members are great. The work environment is relaxing and enjoyable depending on the manager who oversees you. Great opportunity for advancement to management position

    Cons

    Maybe a higher salary for experienced CSRs

    Advice to Management

    No advice to management. Company is on the right track

    Money Mart Financial Services2019-09-25
  5. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Money Mart Financial Services full-time for more than a year

    Pros

    You get the opportunity to relate with people from different walks of life

    Cons

    No work life balance at all

    Money Mart Financial Services2019-08-26
  6. "Does not listen to employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 

    I worked at Money Mart Financial Services full-time for more than 10 years

    Pros

    Great wage and benefits

    Cons

    No breaks cannot leave the store district managers have no respect

    Money Mart Financial Services2019-09-11
  7. "good place to work with chances to improve your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Money Mart Financial Services full-time for less than a year

    Pros

    have the opportunity to help people in their financial needs

    Cons

    They are a little bureaucratic

    Advice to Management

    Continuous on her great work and being king and helpful

    Money Mart Financial Services2019-07-20
  8. "Run far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Halifax, NS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Money Mart Financial Services full-time for less than a year

    Pros

    You gain cash handling experience

    Cons

    You get overworked, underpaid, you work alone because of constant high turnover and being understaffed, which means when you are alone you don't get to take a break and eat something. By the end of the day I would be shaky and tired and very hungry and my feet would be on fire from standing for hours. They expect you to work a 10 hr shift alone at times even and don't care, tell you to snack... Well sure I'll snack... and get food stains on the paperwork while 9 other customers wait impatiently staring at you. They also expect you to get 3 rounds of collection and reminder calls done every day. Management is poor and immature, micromanaging is big and everyone is out for themselves.

    Show More

    Advice to Management

    Just close down.

    Money Mart Financial Services2019-08-20
  9. "Souless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Money Mart Financial Services full-time for more than 5 years

    Pros

    Great Pay, Opportunity for Advancement, many locations, variety of shifts.

    Cons

    Difficult hours, long training process, a lot to learn to be good at your job, extremely competitive, the "bottomline" is the ONLY measure of success, sales and profit driven corporation.

    Advice to Management

    Hire from within! Employees who work the front lines are the most valuable resource of information for developing business the payday lending industry has. Value your employees, your direct contact with your customers, your experts on pos systems and their function and effectiveness. A district manager who started as a CSR is always a better choice then a former Area Manager of from the Sunglass Hut... Payday... lending is a retail/sales gig unlike any other industry in retail.

    Show More
    Money Mart Financial Services2019-07-03
  10. Helpful (1)

    "Good training; poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Money Mart Financial Services full-time

    Pros

    Good training and competitive rate

    Cons

    Poor management, personal bias and indecisive.

    Money Mart Financial Services2019-06-28
Found 308 reviews