Mitchells & Butlers Reviews

Updated Jan 22, 2021

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3.7
68%
Recommend to a Friend
83%
Approve of CEO
Mitchells & Butlers CEO Phil Urban (no image)
Phil Urban
298 Ratings
Pros
  • "Discounts in their pubs and hotels(in 50 reviews)

  • "high pay, flexible hours, breaks, family relationship(in 48 reviews)

Cons
  • "Long hours which means impacted social life(in 100 reviews)

  • "Minimum wage pay, have to work a lot of hours to get decent pay(in 61 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Decent"

    5.0
    Former Employee - Bar Man 

    I worked at Mitchells & Butlers part-time

    Pros

    Good solid company with good people

    Cons

    Not great pay but good people

  2. "Good company"

    5.0
    Current Employee - General Manager in Birmingham, England

    I have been working at Mitchells & Butlers full-time for more than 8 years

    Pros

    flexible, different challenges, reward and recognition

    Cons

    long unsociable hours, twenty four seven work


  3. "Standard Hospitality"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front of House in Sheffield, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Mitchells & Butlers full-time for more than a year

    Pros

    Secure workplace, stable hours, regular work patterns

    Cons

    Only minimum wage is paid, poor for a large company

  4. "Lovely Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FOH 

    I have been working at Mitchells & Butlers full-time

    Pros

    Fantastic job, loved working with people

    Cons

    Very busy all of the time

  5. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchells & Butlers full-time

    Pros

    This company offers extensive training schemes, lovely staff and great perks for working with them.

    Cons

    The pay could be better

  6. COVID-19

    "Great company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bar Staff in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Mitchells & Butlers part-time for more than a year

    Pros

    I have management team that genuinely cares about me and the rest team. They go above and beyond for us even now that times are more difficult in the pandemic

    Cons

    Some of the online training is tedious and repetitive

    Continue reading
  7. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchells & Butlers full-time

    Pros

    They have a pension scheme and many other benefits plus during furolough they didn't turn their back on the staff.

    Cons

    Really big company, I would recommend choosing wisely your brand/pub

  8. "Great Development, Honest Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mitchells & Butlers full-time for more than 5 years

    Pros

    Honest culture, fantastic people and development opportunities due to large size and very strong management from the top down. Good pay and excellent, uncapped bonus scheme.

    Cons

    Lack of innovation when it comes to food development. Should offer more fresh food and better quality ingredients to keep up with the industry.

    Continue reading
  9. "Nice part-time job"

    4.0
    Former Employee - Front of House Member 

    I worked at Mitchells & Butlers part-time

    Pros

    Nice team. Flexible hours. Good customers

    Cons

    Kitchen staff could be quite aggressive and rude at times.

  10. "Good place to acquire qualifications"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chef in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mitchells & Butlers part-time for more than 3 years

    Pros

    Pay is quite decent but could have been better

    Cons

    extra hours is pay on basic rates

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