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Mattersight Project Manager Reviews

Updated Apr 1, 2019

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Mattersight CEO of NICE Barak Eilam (no image)
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  1. 5.0
    Current Employee, less than 1 year

    Inclusive & Fun Environment!

    Apr 1, 2019 - Project Manager 
    CEO Approval
    Business Outlook


    Kind and knowledgeable co-workers, employee engagement events, free beer and snacks, fun games!


    I cannot think of any cons.

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  2. 2.0
    Former Employee, less than 1 year


    Apr 2, 2018 - Project Manager in Edina, MN
    CEO Approval
    Business Outlook


    Salary is good and competitive . *


    Company is split into three locations. Austin, Edina, Chicago. The distance seems to promote a silo environment. It makes it easy for some to be passive aggressive or rude. I found that some in management were belittling and obnoxious. They also don't reach out to support during tough time/initiatives. Just the expectation that everything gets done with perfection. A cardinal sin is not going to a team event. That'll cause problems FOR SURE.

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    2 people found this review helpful

    Mattersight Response

    Chief People Officer

    Hi. I hope that while you found some in management off-putting, you found others that were supportive and demonstrated the type of leadership that we as a company strive for. Team events are sponsored to thank people for their hard work and to bring a team together; it's near impossible to accommodate everyone's schedule and preferences so I'm sorry to hear that there was pressure placed on you to attend. I will follow-up with managers to remind them that team events may not align with everyone's needs and to be considerate of that. On your advice to Management, if we were starting over, one location might be an option. However, at this point, we have to think of our employees first and consolidating into one location would mean either uprooting someone's life completely or eliminating jobs in 2 of 3 locations. We have so many valued and talented employees in all three locations, that it just doesn't seem like a viable option. I wish you well in your new role and thank you for your contributions while you were here. Best, Melissa

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