Mattersight Principal Reviews

Updated Sep 19, 2016

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Found 4 of over 77 reviews

3.8
81%
Recommend to a Friend
Mattersight CEO of NICE Barak Eilam (no image)
Barak Eilam
0 Rating

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  1. 4.0
    Former Employee, more than 1 year

    Excellent Benefits

    Sep 19, 2016 - Principal Consultant in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Beautiful office, once-twice monthly catered lunches, free beer, ping pong table, 2 days paid volunteer time, smart, awesome people.

    Cons

    Technological constraints of the product can cause great stress to client-facing employees.

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    1 person found this review helpful
  2. 4.0
    Former Employee

    Exciting challenges on a day-to-day basis with some common (start-up) growing pains while surrounded by ambitious peers.

    Mar 24, 2011 - Principal in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Completely new solution that has no parallel - no competitors match our product. Exciting new learning experiences with regards to psychology of distress which is a skill for life. Always surrounded by very driven individuals.

    Cons

    Very difficult to understand some of the rationale behind decisions made by senior management with regards to R&D. Ambitious individuals can be very difficult to work with on a daily basis.

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    1 person found this review helpful
  3. 3.0
    Former Employee

    Not terrible, but certainly not great.

    Apr 18, 2010 - Principal in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are some very talented, very knowledgeable, and very hard-working people spread over the company. If you are fortunate enough to work with these people, you can and will learn a lot and do great work. Some management truly cares.

    Cons

    Company seems to have little direction. Financial problems get taken out on the lesser folk (e.g. constant layoffs, reduction of benefits), while upper management continues to get huge bonuses every year.

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    2 people found this review helpful
  4. 4.0
    Former Employee

    Great teams

    Aug 25, 2009 - Principal Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Client account Management were outstanding - supportive, open, honest and forward. Leadership made every effort fot team cohesion and career advancement while being sensitive to client needs and deadlines. No micro-managing.

    Cons

    Changing leadership teams caused preventable challenges. Employees must be self sufficient - there is no hand-holding here. Executive support felt non-existant, Some Account Partners do not guide the client, instead allowing the client to call the shots.

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