Marks & Spencer Employee Reviews about "staff discount"

Updated Sep 9, 2020

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3.7
74%
Recommend to a Friend
77%
Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
1,113 Ratings
Pros
Cons
  • "Lack of long hours available due to hiring multiple staff(in 123 reviews)

  • "m amp s(in 117 reviews)

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Reviews about "staff discount"

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  1. "good company to work for"

    4.0
    Former Employee - Customer Assistant 

    I worked at Marks & Spencer part-time

    Pros

    staff discount good wage lots of hours

    Cons

    cold in food store can be boring

  2. "Nice place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Lincoln, England

    I worked at Marks & Spencer part-time for less than a year

    Pros

    Friendly colleagues, nice customers, good pay rates and staff discount

    Cons

    fast paced environment, can be boring at times


  3. "Good Part-time job for uni students"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for more than 3 years

    Pros

    - Flexible working hours - Good pay - Staff discount

    Cons

    - Divide between newer younger staff and older members of staff

  4. "Good pay and hours"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 

    I worked at Marks & Spencer part-time for less than a year

    Pros

    Decent pay and shift hours - 20% staff discount

    Cons

    Can get some very rude customers

  5. "Terrible Staff Policies"

    2.0
    Former Employee - Store Assistant 

    I worked at Marks & Spencer full-time

    Pros

    Staff discount is reasonable i suppose

    Cons

    The staff policies are atrocious

  6. "Fantastic Employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    KEY NOT FOUND: reviews.temporary-current - Retail Assistant in Aintree, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marks & Spencer

    Pros

    M&S is a long established company that sell quality products. Making sure they provide high quality customer service, M&S continue to thrive in a competitive business environment. Not only does it provide a good salary, M&S also has a 20% Staff Discount which includes all items (the first round of sale reductions) Finally, the team is very friendly and work together to resolve any issues and help each other out , which makes it a positive working environment.

    Cons

    I thoroughly enjoyed my time at M&S and don’t have complaints about working for the company.

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  7. "Okay company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marks & Spencer full-time for more than 3 years

    Pros

    Salary is good , 20% staff discount

    Cons

    Management keeps changing all the time.

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  8. "Excellent staff discount"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Preston, North West England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marks & Spencer part-time for more than 5 years

    Pros

    Staff discount 20% off all purchases

    Cons

    Think you are really just a number

  9. "Decent salary but awful management ruins the workplace"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marks & Spencer part-time for more than a year

    Pros

    20% staff discount Salary is good for retail sector

    Cons

    - Always short staffed - Frequently underpaid, had to keep track of my extra hours every month and chase up missing hours they never processed - No training provided when you start - Progression is unlikely - Commercial managers come straight out of uni with no practical experience of how things work and poor people skills - Managers aren't consistent with discipline; people who slack are often let off the hook while harder workers who are expected to do everything are given all the responsibility if there are any issues If you want a monotonous role you don't care about where you just do your job and go home then m&s is suitable, but if you care at all about how your workplace is run you'll quickly become frustrated with the lack of common sense and impractical systems implemented here.

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  10. COVID-19

    "Friendly colleagues, supportive management, lacklustre leadership"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandising Administrative Assistant in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Marks & Spencer full-time for more than a year

    Pros

    Almost all colleagues I have interacted with are friendly, helpful, and collaborative. Line managers are generally very supportive of development, even helping you to shadow colleagues outside of your own job scope. Pay is competitive for the industry and location, although this is admittedly a very low bar, to begin with. WFH and flexible hours are allowed (depending on your line manager), and senior staff encourages you to take time back when you need to stay late/come in early at busy times. 20% staff discount, which stacks with Sparks offers and other POS discounts, including sale items. The head office is in a good location, with a wide variety of options for lunch nearby, including two M&S food halls.

    Cons

    Messages from the upper leadership team are obscure at best on many occasions. Steve Rowe solicits questions on a regular basis, but answers give very little concrete information and take weeks to be given. Heads of have historically caused massive amounts of work at short notice for teams by signing off seasons and then at the last minute changing their mind, to the point of denying they ever approved it in the first place. Despite the overwhelming success of WFH during the lockdown, leadership has been very reluctant to give any concrete plans for flexible working going forwards even though the very fact we are still not back in the office shows that work can easily be done from home. Upper leadership changes on a frequent basis, preventing anyone from truly "putting their mark" on their area (comparisons to football managers spring to mind). Despite this, the significant sign-on bonuses and salaries are eye-watering to the staff scraping by in central London on well under £30k. Leadership are also reluctant to acknowledge sound suggestions from staff on how to improve stores.

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Found 398 reviews