Madame Tussaud's Reviews

Updated Apr 10, 2020

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3.1
49%
Recommend to a Friend
52%
Approve of CEO
Madame Tussaud's CEO Nick Varney (no image)
Nick Varney
26 Ratings
Pros
  • "Free entries into Merlin Attractions, flexible scheduling, no prior work experience needed(in 4 reviews)

  • "Great part-time job for college students(in 4 reviews)

Cons
  • "A bumpy beginning as a new attraction in Nashville but has evened out now and is on the rise(in 7 reviews)

  • "multiple parts of the museum is malfunctioning and management refuses to fix it, instead they put money into useless projects(in 3 reviews)

More Pros and Cons
  1. Helpful (2)

    "Good experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Madame Tussaud's full-time for less than a year

    Pros

    Worked with some really awesome people. Cool to see behind the scenes.

    Cons

    Management team sucks. Lots of politics and favouritism. No room for growth unless your a favourite. Seemed to care more about the money.

    Continue reading
  2. "There are a lot of ups & downs"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Experience Host in Hollywood, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Madame Tussaud's part-time for more than a year

    Pros

    New experience & incentive Bonuses

    Cons

    The traveler's scene of entitlement

    Continue reading
  3. "a pleasant palace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guidance Consultant in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Madame Tussaud's full-time for less than a year

    Pros

    managers are understanding and really enjoyable job

    Cons

    working hour is sometimes late and low salary

  4. "Great working environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Actor/Duty Manager in Singapore
    Recommends
    Positive Outlook

    I worked at Madame Tussaud's full-time for more than 5 years

    Pros

    Good salary and growth depends on your potential on what you want to achieve in the long run in the company. Awesome colleagues and workplace

    Cons

    Work-life balance Overtime paid by hours

  5. Helpful (1)

    "Can get very busy during peak seaons"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Seasonal Host in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Madame Tussaud's part-time for less than a year

    Pros

    Variety of work Assistance from Managers at all times

    Cons

    Customers get very angry waiting in line Very repetitive work at times

  6. Helpful (1)

    "Good part-time employment for college students"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Experience Host in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Madame Tussaud's part-time for less than a year

    Pros

    Great part-time job for college students Great management

    Cons

    Lacks flexible work hours for part-time positions

  7. Helpful (1)

    "Part time guest relations host"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Madame Tussaud's part-time

    Pros

    Close knit working colleagues, good benefits even for part timers

    Cons

    Basic pay is very low for part timers

  8. Helpful (3)

    "Poor management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cash Control 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Madame Tussaud's part-time for more than 3 years

    Pros

    Fun at times the staff morale was high due to a balance between seasoned and new employees

    Cons

    Disorganized management. No employee appreciation. Favoritism is the management style.

    Continue reading
  9. Helpful (1)

    "Mediocre"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Relation in Singapore
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Madame Tussaud's full-time for more than a year

    Pros

    The magic passes that give you access to quite a lot places worldwide under Merlins and the wonderful colleagues

    Cons

    Very judgmental management they judge you based on your character not work performance. Promotion path is virtually unobtainable and it's very very slow process only the selected are nominated otherwise forget it. Management between managers varies from very good to borderline and mediocre Dated equipments with no clear direction for a foreseeable future and a very turnover rates within 4 years of opening and the staff working there are mainly made up of part-timers and a substantial amount of full-timers.

    Continue reading
  10. Helpful (1)

    "Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in Hong Kong
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Madame Tussaud's

    Pros

    Stable environment, nice colleagues, well commission

    Cons

    Nothing to learn, difficult to promote

Found 68 reviews