Luxury Retreats Reviews | Glassdoor.ca

Luxury Retreats Reviews

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Found 66 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
64%
Approve of CEO
Luxury Retreats CEO Joe Poulin
Joe Poulin
39 Ratings
Pros
  • "The cafe food is DELICIOUS and with a 30% discount who can complain(in 9 reviews)

  • "It really is a great place to be at(in 7 reviews)

Cons
  • "Luxury Retreats is a micromanaged startup company, with all the growing pains that implies(in 5 reviews)

  • "Extremely high turnover, making it impossible to get anything accomplished since we are in a constant state of change(in 5 reviews)

More Pros and Cons
  1. "Awesome Company, Best Is Yet To Come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager, Revenue Management in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luxury Retreats full-time for more than a year

    Pros

    Having 21 years of professional experience spanning 6 industries and as many companies in the Fortune 500, I find myself well positioned to have a solid benchmark against which to review Luxury Retreats. I can say without any reservation, that Luxury Retreats provides an outstanding working environment. I am part of a company that can be defined as youthful and energetic yet guided by the wisdom of a leadership team...

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    Cons

    None that are worth mentioning.

    Advice to Management

    A lot of hard work and leadership built Luxury Retreats from an idea to an amazing company. My advice to Joe Poulin and the leadership team is simple, let's build upon the wealth of knowledge and resources our colleagues at AirBnB have offered us. Things can only grow to amazing heights.

    Luxury Retreats2017-07-30

    Luxury Retreats Response

    August 1, 2017Human Resources Director

    Hi there, Thank you for taking the time to write such a thoughtful review. We love it when our team members share the same excitement we feel about our future as part of the Airbnb family! This is a very exciting time in Luxury Retreats’ history and joining Airbnb has allowed us ...

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  2. "Good overall experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Luxury Retreats full-time

    Pros

    Great team to work with... collaborative! Excellent benefits with Airbnb. Dental, health, vision, travel credit fertility options and much more 4 weeks off plus volunteer days and sick days

    Cons

    Upper management has no idea of the work being done at the lower levels. Too high stress and pressure . Low growth opp and incentive.

    Advice to Management

    Get a better understanding of the time it takes to fulfill the tasks.

    Luxury Retreats2019-03-28
  3. "Airbnb turned LR into a liberal leftist company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    No opinion of CEO

    I worked at Luxury Retreats full-time for more than 2 years

    Pros

    A few cool people will keep you going but thats about it.

    Cons

    LR/Airbnb is a complete leftwing company who plays a massive role in identity politics. If you are a straight white male, you better not dare express a different opinion than everyone else because you will be immediately alienated. When there is an issue, the manager has complete control over you and HR stays out of the process. If your manager doesnt like you, your done for and most of them are generally unhappy. People...

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    Luxury Retreats2018-12-23
  4. Helpful (5)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I worked at Luxury Retreats full-time

    Pros

    Hmmm... well, the cafeteria was great when I worked there.

    Cons

    The turnover rate is ridiculous - I have never seen anything like it

    Luxury Retreats2018-04-17
  5. "Application Architect / Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applications Architect in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Luxury Retreats full-time for more than 4 years

    Pros

    I worked there in the product engineering department a few years ago. Great set of innovative products to always work on at the time. There was always something to learn so don’t worry about getting bored. Team collaboration is amazing, you always feel the sense of commit from your colleagues. Great benefits couldn’t ask for anything more.

    Cons

    There were extremely tight deadlines some more unrealistic than it should have been. Management didn’t know how to set limits to ensure that the people developing would never reach to a point of saying “I had enough”.

    Luxury Retreats2017-12-17
  6. Helpful (4)

    "Look elsewhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Luxury Retreats full-time

    Pros

    -Some of the people working there are welcoming and friendly. -The company can offer decent benefits. -The office itself is pretty, although quite old and worn-out

    Cons

    -The place of business is located in a depressing area of town. -The company's structure is way too manager-heavy. -Some of those managers have no idea what they are doing. -Generally disorganized and all over the place in almost all aspects. -Very, very bad work schedules, depending on your department. -Questionable business philosophy. -Unpleasant clientele.

    Luxury Retreats2017-10-10
  7. Helpful (7)

    "Ridiculously horrible and horribly ridiculous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Luxury Retreats full-time for more than 2 years

    Pros

    Casual dress code, looks good on your resume.

    Cons

    No communication, ridiculous expectations and workload, low compensation and they will take every advantage of changing your schedule, high turn over rate.

    Advice to Management

    Advice to management: How about treat your employees like actual people and not robots; be honest with your employees about what their work schedules will be from the beginning; start paying your employees a decent wage...I could go on, but since when has management listened to lower -level employees? Advice to prospective employees: This company is an absolute mess. Things change very quickly, which is all well and...

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    Luxury Retreats2017-10-05
  8. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Luxury Retreats full-time

      Pros

      Great place to work with some awesome benefits.

      Cons

      No room to move up within the company.

      Luxury Retreats2017-07-25

      Luxury Retreats Response

      August 1, 2017Human Resources Director

      Hi, thanks for the review! We appreciate you pointing out what you liked about being part of LR but more importantly for letting us know how we can keep raising the bar for our team. At over 250 employees, LR has been a growing company with no lack of opportunity. Since joining the ...

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    • Helpful (2)

      "The fun perks will fade quickly."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - N/A in Montreal, QC
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Luxury Retreats full-time for more than 4 years

      Pros

      - Beautiful office - Great young dynamic team - Onsite cafeteria with healthy food - Wild Christmas parties - Employee appreciation (deserts on your birthday, gift cards, outings, etc.) - Company bus pick-ups and drop-offs from metro station - Great insurance plan

      Cons

      - Extremely high pressure and even higher stress (especially in the concierge and sales department) - Growth is more lateral than vertical - 3 weeks holiday/year (no possibility of extended, unpaid time off)

      Luxury Retreats2017-07-09

      Luxury Retreats Response

      August 1, 2017Human Resources Director

      Firstly, thanks for pointing out a lot of the things that you like about working at Luxury Retreats, including some of our amazing benefits! Since we’re always looking to continually step up our team’s work experience, we’re also glad you provided feedback on where you feel we can ...

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    • "Happy here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Luxury Retreats full-time for more than 4 years

      Pros

      I actually don't mind going to work in the morning, I actually don't dread Mondays (yes, these jobs exist!) Actually I'm kind of excited to work on my projects, and that's why I've stayed. Throughout my time here I've seen a lot of progress and can truly say I'm happy here. I was great opportunities to develop my career. I have a manager who recognizes my work and gives opportunities to develop my skills and learn from...

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      Cons

      I would agree with previous reviewers about there having been growing pains, and this was mostly due to needing more leadership roles filled. But sticking around during those times paid off, because this company is going places and it's exciting to see us continue to position ourselves even better to dominate this sector of the industry.There have been some strong additions to the leadership team lately, and I've already...

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      Advice to Management

      Empower employees by having a clearly communicated plan and expectations, they may even surprise you. We want to know not only where the company is going but where we’re going as individuals in our own careers. No such thing as over communication, value it and take concrete steps to promote it. Trust your employees' expertise, challenge them and reward them in ways that count.

      Luxury Retreats2017-02-09

      Luxury Retreats Response

      February 14, 2017Human Resources Director

      We are absolutely thrilled to hear when our team members love coming to work – that’s one of our biggest goals here at Luxury Retreats. We`re happy your manager provides you with the direction you need while paying attention to your overall professional development, and you’re right ...

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    Found 66 reviews