London Life Reviews | Glassdoor.ca

London Life Reviews

Updated 4 July, 2018
76 reviews

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3.9
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London Life President and Chief Executive Officer Paul A. Mahon
Paul A. Mahon
27 Ratings

76 Employee Reviews

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Pros
  • "Good starting salary, helpful training program, good work/life balance and great benefits" (in 8 reviews)

  • "Good working environment, management is nice and people do care about you" (in 5 reviews)

Cons
  • "Hostility is well known but nothing is done about it" (in 2 reviews)

  • "Sometimes a disconnect between head office and the field" (in 2 reviews)

More Pros and Cons

  1. "Excellent training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Security Advisor in Kingston, ON
    Current Employee - Financial Security Advisor in Kingston, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at London Life full-time (More than 10 years)

    Pros

    Own boss help people in times of need and in preparing for their financial future

    Cons

    Own boss must be motivated

    Advice to Management

    Invest in young motivated people


  2. "Great Actuarial Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at London Life full-time

    Pros

    - Good work/life balance
    - Good pay, relative to cost of living
    - Good culture
    - Good exam support

    Cons

    - Work is a little too easy/boring
    - Benefits aren't great
    - London, ON

  3. "Great place to work in London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in London, ON
    Current Employee - Senior Software Developer in London, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at London Life full-time (More than 8 years)

    Pros

    The downtown location is pretty great. The people that I work with are generally pleasant. The expectations are set pretty realistically for the job.

    Cons

    Enterprise processes mean your work is sometimes slowed to a grinding halt. Some people in upper management have very old-school views.


  4. "Call Centre Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in London, ON
    Former Employee - Client Service Representative in London, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at London Life full-time (More than a year)

    Pros

    Good starting salary, helpful training program, good work/life balance and great benefits. Some fun team building activities and bonuses, along with a relaxed dress code.

    Cons

    Terrible micromanagement depending on who your manager is, rude customers and advisors at the call centre, lots of gossip and dramatic office politics, employees are pitted against each other in various ways. Hostility is well known but nothing is done about it. Managers can resort to threats and unprofessional behaviour to get what they want with little to no repercussions.

    Advice to Management

    Treat your employees like human beings rather than just a number to meet business needs, otherwise you’ll lose great, hardworking employees due to the toxic environment you help breed.


  5. "Customer service representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at London Life full-time

    Pros

    Management Environment Room for growth Benefits

    Cons

    No working from home


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edmonton, AB
    Former Employee - Anonymous Employee in Edmonton, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at London Life full-time (Less than a year)

    Pros

    -Great pay & Benefits
    -Great working environment

    Cons

    Little room to advance in the company.


  7. "Infrastructure Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Specialist in London, ON
    Former Employee - Infrastructure Specialist in London, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at London Life full-time (More than 8 years)

    Pros

    Overall excellent organization to work for and be proud to be an employee.

    Cons

    Performance reviews should be done more often during the year for better tracking and progress.

  8. "Critical Incident and Problem Management Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, ON
    Former Employee - Anonymous Employee in London, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at London Life full-time (More than 10 years)

    Pros

    In this role I managed critical incidents and problems with an emphasis on minimizing production, financial and reputational impact. This was a great opportunity to see how people reacted under pressure.

    Cons

    Lack of sleep was a major factor while dealing with critical incidents which could last days. Many critical incidents would keep the teams up throughout the night and into the next day.


  9. "For young emerging Financial advisers this is the place to be you where have best Education,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Toronto, ON
    Current Employee - Financial Advisor in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at London Life full-time (Less than a year)

    Pros

    You have a lot of assistance if needed and you are mentored and coached on how make this your future financial investment.

    Cons

    To me there were no downsides, because you passionate in helping others at same time doing the right thing. See for yourself. You have to self starter or its a no go.

    Advice to Management

    Keep up the good work. I have seen a lot new people being promoted ...
    That is fabulous.


  10. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at London Life full-time

    Pros

    Good benefits, yearly bonus, etc

    Cons

    no direction, little or no communication from leader, not enough work to keep busy


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