London Drugs Reviews
Updated Jul 18, 2021
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Recommend to a Friend
Approve of CEO
Clint Mahlman
166 Ratings
Pros
"Very flexible hours as a student" (in 43 reviews)
"Great work environment and really helpful staff" (in 27 reviews)
Cons
"But that is doable if you are part-time or in school" (in 22 reviews)
"Head office is horrible to get to due to traffic" (in 19 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★
Pros
Great management, welcoming workplace, that’s about it
Cons
Pay, workload, usually I’m the only person on the floor and it gets very stressful when you have to deal with everything
- Former Employee, less than 1 year★★★★★
Pros
Depending on the location good working environment
Cons
Their Kronos "punch-in" system is not fully used, staff online scheduling is never updated after the first week leading to communication issues. If a customer has an issue with how we are allowed to sell items (say not being able to sell high end cellphones outright), gets upset about it and complains to customer service about it. Without confirming their story, it is counted against you.
Continue reading - Current Employee★★★★★
Pros
Long Established Company with over 60 locations. In store most departments are small so you really get to know your co-workers and form a team spirit
Cons
Head Office is absolutly terrified of customers, I have seen customers break two-day old Macbook Air's and be given a refund (twice!) when they complained to Head Office. I have seen customers Complain to head office about repairs done by other companies and been given special treatment. One time we were shown a video starring the CFO called "The Costs of Saying No." where a customer is denied a refund, goes on twitter, and causes thousands of dollars in lost productivity as Head Office jumps to dealing with it. Not a place to work if you can't deal with entitled customers being given everything they want when they complain
- Former Employee★★★★★
Pros
Was able to work on my own many opportunities to grow was able to get commission for charging people certain sale types
Cons
felt almost scammy when up-selling people on products I knew they didn't need, but was encouraged to do so since we would gain more money from it, and I would get a % of the money made. Easy to gain more money per shift if I didn't have morals.
- Current Employee★★★★★
Pros
Supportive managers and great benefits
Cons
the raise would apply only yearly
- Current Employee, more than 3 years★★★★★
Pros
Management Leardership and Shift Schedules
Cons
Low payment, working weekends, the store I work for needs more supervisory leadership
- Current Employee, more than 3 years★★★★★
Pros
good workplace culture, kind management, pro-employee health and wellness, good support
Cons
same cons as with any corporate retail pharmacy setting, nothing new there. Salary increases minimal, doesn't beat inflation.
- Former Employee, more than 1 year★★★★★
Pros
Flexible work schedules. Friendly staff.
Cons
Heavy work load during truck days.
- Former Employee★★★★★
Pros
Benefits hours environment coworkers air conditioning
Cons
Max pay no further raises
- Former Employee★★★★★
Pros
Management was flexible in booking shifts around student schedules
Cons
Small group in photo department, so less chances of getting a shift covered when needed
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