LifeLabs Information Technology Reviews

Updated May 9, 2020

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1.0
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LifeLabs President and CEO Charles Brown
Charles Brown
1 Rating
  1. Helpful (5)

    "Emotionally abusive environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Technical Support in Etobicoke, ON
    Doesn't Recommend
    Negative Outlook

    I worked at LifeLabs full-time for more than 5 years

    Pros

    Struggling with this one - one can dodge work through leveraging politics

    Cons

    Toxic politics, revolving door of directors, scapegoating culture

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  2. Helpful (11)

    "Used to be a great company but new executive management rums it to the ground"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Technology in Etobicoke, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LifeLabs full-time for more than 10 years

    Pros

    Good knowledgabke people to work with in the immediate group. The people that were still there, anyways.

    Cons

    Since the current CEO came into power, things had been going down hill in a hurry. She is the worst ever. Everything she does, ever decision she makes us all around her personal gain and for the benefits of her "friends", the people in her circle. So many bad decisions had been made to cost the company enormous amounts of money while squeezing every last drop out of the employees, the ones who actually do the real work. All the knowledgeable people were pushed out the door and replaced by an army of incompetent, Yes-mam, ill-informed, do-nothing people, who either leading or supppsingly working in pretty much all the departments in the company. Bad decisions after bad decisions.... when problems show from them, issues just get swept under the rug and no one is accountable or good workers being made scapegoats. Super sad to see a good company going to hell.

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  3. Helpful (7)

    "think 2ice before applying here (don't)"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    IT Operations in Surrey, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LifeLabs for more than 3 years

    Pros

    Nothing whatsoever. You meet many new people cause they come and go often

    Cons

    No work life balance. Dysfunctional business (making $ due to lack of Competition. admin staff, HR, IT people r quitting left right & center. No training budget or time off whatsoever. 3 people in my team quit in 2 months of starting. If you want advancement in ur career. Learning opportunity & company that is mature, look somewhere else. CEO/CTO r disconnected with ground reality. Year after year u hear the same issue on employee satisfaction survey, but no action is taken to rectify them. Existing staff r afraid to lose their jobs so no knowledge transfer is given. Lack of communication in each and every department. Lastly company doesn't want workers career to grow, just own bottom line. Garbage benefits.

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  4. Helpful (9)

    "Employee health and satisfaction come a distant second to the bottom line"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Information Technology in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LifeLabs

    Pros

    Not a lot. It's somewhat nice to know that you are not the only one suffering from poor executive decisions, projects that lead nowhere, excessive overtime and poor morale. Pension matching is nice.

    Cons

    -CEO needs to go, immediately, probably some VP’s as well. Absolutely terrible. Board needs to step in before the company is run into the ground. -Other than an average salary that you have to fight every review period for, there are little benefits, extended health care is mediocre, terrible considering this is a major health care company in Canada. There are no rewards for excelling in your position and no morale or team building extras unless your team does so on their own, out of your pocket. -Massive employee engagement survey in 2015 turned out to be a complete farce, nothing changed, nothing was addressed. When contacted on numerous occasions over the following year regarding the survey, HR’s answer was always a standard boiler-plate "we still compiling results". Nonsense, especially since it was a 3rd party company that managed the survey. The elephant in the room was that the survey results were so dismal that LifeLabs went into panic mode to figure out how to deal with a new situation they were either ignoring or completely oblivious to. -Departments run on the smallest contingency of personnel possible, yet executives expect results as if departments were many times their size.

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  5. Helpful (2)

    "Outdated technology, incompetent management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Professional 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LifeLabs full-time for more than 5 years

    Pros

    Perfect place for people who know how to navigate corporate politics

    Cons

    This is a terrible environment for anyone with skills and desire to do meaningful work. Capable people are being overloaded with menial tasks until they burn-out. Managers are unable to distinguish good from sloppy job. Brilliant professionals are taken for granted, while phonies get praised. The technology landscape is a random patchwork of incompatible products, most of them severely outdated and vulnerable. The solution to any problem is bringing in yet another incompatible product and then struggling to make it work. Despite data being the core of this business, the last two CEOs have been treating IT as an insignificant support division. There is hardly anyone technical left in IT management. The department has split into a multitude of satellite groups, spread throughout the business and led by technically illiterate individuals, making damaging decisions.

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