Liberty Tax Service Reviews | Glassdoor.ca

Liberty Tax Service Reviews

Updated Nov 25, 2019

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3.6
62%
Recommend to a Friend
93%
Approve of CEO
Liberty Tax Service CEO Brent Turner
Brent Turner
3 Ratings
Pros
Cons
  • "Low pay, bonus not what was expected(in 36 reviews)

  • "may have to work at night or weekend during tax season, part time job(in 30 reviews)

More Pros and Cons
  1. "Good Environment, Friendly Staff and resourceful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Costumer Service Representative in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service part-time for less than a year

    Pros

    Reliable and have excellent service to the client

    Cons

    They only hire Seasonal worker and it got slow down after taxation

    Advice to Management

    Hiring Full time Employee

    Liberty Tax Service2019-09-05
  2. "For no or less working experience person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fine Job in Belleville, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Tax Service part-time for more than a year

    Pros

    Know some basic tax return - good start

    Cons

    may have to work at night or weekend during tax season, part time job

    Liberty Tax Service2019-09-23
  3. "Sr. Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Liberty Tax Service part-time

    Pros

    Knowledge of Tax Consulting Variations in tax preparation Knowledge of tax deductions and gains

    Cons

    More hectic Limited time in busy schedules More burden sometimes because customer is not organised

    Advice to Management

    Need more depth of tax knowledge

    Liberty Tax Service2019-05-09
  4. "Good Career starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tax Preparer 

    I worked at Liberty Tax Service full-time

    Pros

    Very good experience for those who are starting out in the tax field.

    Cons

    Bad management behaviour but others are bearable.

    Liberty Tax Service2019-05-16
  5. "Preparer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Brooks, AB

    I worked at Liberty Tax Service full-time for less than a year

    Pros

    There is a lot of knowledge to learn

    Cons

    Management needs to be more organized

    Advice to Management

    Organize better

    Liberty Tax Service2018-05-26
  6. "Tax preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tax Preparer 
    Recommends

    I worked at Liberty Tax Service part-time for less than a year

    Pros

    Great Place to learn about taxes, and learn how the system works

    Cons

    I have nothing to complaint about

    Liberty Tax Service2018-04-25
  7. "Tax Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tax Associate in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Tax Service part-time for more than a year

    Pros

    The employer is pretty professional and knowledgable who would like to train you at the beginning.

    Cons

    Everything seems to be pretty good besides it's not that busy during the non-tax season period which is bad for hustlers.

    Advice to Management

    More regulated rules.

    Liberty Tax Service2018-04-02
  8. "Seasonal Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Liberty Tax Service full-time

    Pros

    Freedom when not busy, no stress work

    Cons

    Poor pay and seasonal employment

    Liberty Tax Service2017-10-05
  9. "Income Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Liberty Tax Service full-time

    Pros

    Friendly Store Managers that I worked with. Fairly good online support for employees. Working over 3 months is a good crash course on personal taxes.

    Cons

    Basically everything else. Very poor pay and laid off after 3 months. No benefits. Low pay for even the store managers. Out of date computers cause embarrassing moments in front of customers. Unpaid week of training, which really isn't enough to be working alone. You work alone. Even if it's your first year or if it is predictably a very busy time of year. The tax season is predictable. Absolutely no promotions... available or very, very slow. I think there was one store manager who good promoted to around $50,000 a year salary after 15 years of service. Her position was district manager of something like that.

    Show More

    Advice to Management

    Pay your employees... Paid Training. All the money goes to corporate profits.

    Liberty Tax Service2017-07-07
  10. "Average Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Tax Preparer in Hamilton, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Tax Service for less than a year

    Pros

    Flexible hours, commission based, very busy Great work environment and hands on experience

    Cons

    low pay, poor employee benefits The employment turned out to be part-time and temporary

    Advice to Management

    continue to work the same, however theres always room for improvements. The company can definitely do better.

    Liberty Tax Service2017-06-15
Found 790 reviews