LendingClub Reviews

Updated Jul 6, 2020

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3.5
64%
Recommend to a Friend
65%
Approve of CEO
LendingClub President and CEO Scott Sanborn
Scott Sanborn
239 Ratings
Pros
Cons
  • "Here is the story that many at LC now are piecing together - the way(in 23 reviews)

  • "Unclear directions/strategies from upper management(in 16 reviews)

More Pros and Cons
  1. "Experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Montreal, QC

    I worked at LendingClub full-time for less than a year

    Pros

    Good Team and good environment

    Cons

    bad management and putting too much pressure on employees

  2. COVID-19

    "Fun people, almost impossible standards"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Inbound and Outbound in Lehi, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at LendingClub full-time for less than a year

    Pros

    Fun incentives, great interactions, made amazing friends, CEO is amazing at communicating with everyone about company standpoint during this COVID-19 crisis

    Cons

    Had near impossible standards on availability and me doing my best was not good enough for them. They basically did not want you to use any after-call work to fill out notes, and if you used after-call work then it ate away at your availability. They also were terrible with communicating when issues were fixed, you would find out several days after they fixed an issue that it was all good when I could have been telling lenders the issue was fixed instead of checking back in a few days. My team lead rarely communicated with me when I was told by them when assigned to the team that they would always be available if I have any questions or issues.

  3. "Fun place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Westborough, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at LendingClub full-time for more than a year

    Pros

    Free food and flexible schedule

    Cons

    Goals were not attainable and commission plan changed every quarter

  4. COVID-19

    "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Associate in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time for more than a year

    Pros

    This company really cares about their employees success and growth. Leaders constantly push you to do bigger and better things for yourself and the company. There is always opportunity for growth at LendingClub and no one will stop you from taking that internal interview if you decide you want to do something else.

    Cons

    COVID-19 has us working from home right now.... So we cant go into the office to see everyone.

  5. "Honestly didn't want to leave, but due to change of positions, I had to leave"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Credit Specialist in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendingClub full-time for less than a year

    Pros

    The culture, people, and free snacks.

    Cons

    Not the biggest fan of their process

  6. "Much better then most places!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Payment Solutions Specialist in Lehi, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LendingClub full-time for less than a year

    Pros

    Paid Hourly + Commission for non-salary positions. Great culture. Clean, modern offices. Daily stocked kitchen. Generous pay.

    Cons

    Difficult to promote. Micro-managed. Tedious work.

  7. "Company Review"

    2.0
    Former Employee - Senior Data Engineering Manager 

    I worked at LendingClub full-time

    Pros

    Good team culture and flexible remote working

    Cons

    No carrier growth or compensation

  8. COVID-19
    Helpful (2)

    "Good company but sinking ship"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Architect 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LendingClub full-time

    Pros

    - Great work life balance - Very strategic office location - Decent pay and good benefits until pandemic hits

    Cons

    - Company is going downward spiral with layoffs, paycut, stock price tanking, reverse split and too many talented people are leaving - The executive team are grossly incompetent and unable to turn the tide - Worn-out technology and lots of tech debts - Very low morale due to recent catastrophe event

    Continue reading
  9. "Nice environment, sometimes unorganized"

    4.0
    Former Employee - Payment Solutions Specialist 

    I worked at LendingClub full-time

    Pros

    Payment solutions has a lot of company focus

    Cons

    Too many supervisors overwhelmed by company demands

  10. Helpful (5)

    "Poor workplace culture, incompetent senior leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at LendingClub full-time for more than 3 years

    Pros

    free gym, free coffee and snacks

    Cons

    office politics and pretty much everything

Found 553 reviews