Lee Valley Tools Reviews
Updated Jan. 23, 2023
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Found 77 of over 82 reviews
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"I worked with Veritas Tools a manufacturing arm of Lee Valley HQ at Ottawa as CNC Machine Operator-1" (in 3 reviews)
"The retail work environment was a clean and safe place" (in 3 reviews)
"room for advancement" (in 3 reviews)
"The pay started at minimum wage" (in 3 reviews)
- Current Employee, less than 1 year★★★★★
Fairly good place to work in milling
Dec. 7, 2022 - CNC Operator in Ottawa, ONRecommendCEO ApprovalBusiness OutlookPros
30% employee discount at the store on almost all of the inventory except Festool or similar products. But pretty much everything else in the catalogue. Safety is a priority
Cons
Rotation shift can be an adjustment
- Current Employee, more than 3 years★★★★★
Learning Everything
Jan. 23, 2023 - Quality Assurance in Ottawa, ONRecommendCEO ApprovalBusiness OutlookPros
I got chance to learn something new every day as they updated technology
Cons
Lee valley has no good benefits other than salary.
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Great job. Fun atmosphere. Good products and people.
Cons
You’ll never climb here. You’ll always get paid better somewhere else no matter how much you justify it.
Continue reading - Former Employee, less than 1 year★★★★★
Compassionate
Nov. 14, 2022 - Assembly Line Worker in Ottawa, ONRecommendCEO ApprovalBusiness OutlookPros
The managers were compassionate and understanding and willing to work with you and your availability.
Cons
Personally, I just did not have a passion for working with the small pieces and tools. I wanted something else.
Continue reading - Former Employee, more than 1 year★★★★★
Supervision
Sep. 26, 2022 - Order Picker/Stock Keeper in Ottawa, ONRecommendCEO ApprovalBusiness OutlookPros
Managers and supervisors stay out of your way and allow you do your job.
Cons
Growth is sometimes slow for employees
Thank you for taking the time to give us a review. We would really appreciate learning more about your experience with us and how you felt we could better highlight growth opportunities. If you’re open to discussing this further, please email us at careers@leevalley.com
- Former Employee, less than 1 year★★★★★
Pros
Great working environment, great coworkers, fantastic hours, Saturday’s optional
Cons
Min wage/ low wage even with lots of experience
Continue readingLee Valley Tools Response
Human Resources Coordinator (HR Coordinator)
Thank you for taking the time to give us a review. We would really appreciate learning more about your experience with us. If you’re open to discussing this further, please email us at careers@leevalley.com
- Former Employee★★★★★
Pros
Good cafeteria and free drinks
Cons
They don’t care about employees probls
Continue readingLee Valley Tools Response
Human Resources Coordinator (HR Coordinator)
Thank you very much for your feedback. We would really like to hear from you to get some insight as to how you think we could have done better so we can keep improving. If you’re open to discussing this further, please email us at careers@leevalley.com.
- Former Employee, less than 1 year★★★★★
Pros
Love all the tool stuff
Cons
Busy, busy, rushed to pack
- Current Employee, more than 5 years★★★★★
Fun place to work!
Jul. 24, 2022 - Customer Advisor in Kelowna, BCRecommendCEO ApprovalBusiness OutlookPros
Awesome staff with great customers!
Cons
Having to explain the whole clipboard and take a number thing over and over again.
Lee Valley Tools Response
Human Resources Coordinator (HR Coordinator)
We really appreciate that you took the time to give us a review!
- Former Employee, more than 3 years★★★★★
Good but not great, lots of work needed
Aug. 4, 2022 - Customer Service in Ottawa, ONRecommendCEO ApprovalBusiness OutlookPros
-Family run business -Great customers -Good employee discounts
Cons
-You only get promoted if you know the right people. Hard work is not required for promotions, just know the right person. -Old school mentality. Same old ideas and Sr Management needs a big change. Many have been there for years and only do things the way they understand. New ideas or ways are never welcome. -Managers don’t look out for their staff, they do what makes them look good and don’t rock the boat even if they know something it not right. -Can’t speak openly to HR, if you do you’re tagged as a trouble maker. -Salaries and bonuses are a joke even if they report record profits. Some have been loyal for 20+ years and new hires are paid more. They need to make a huge adjustments and pay people on a level scale
Continue readingLee Valley Tools Response
Human Resources Coordinator (HR Coordinator)
Thank you very much for your feedback. We would really like to hear from you to get some insight as to how you think we could have done better so we can keep improving. If you’re open to discussing this further, please email us at careers@leevalley.com.
Lee Valley Tools Reviews FAQs
Lee Valley Tools has an overall rating of 3.5 out of 5, based on over 82 reviews left anonymously by employees. 66% of employees would recommend working at Lee Valley Tools to a friend and 59% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
66% of Lee Valley Tools employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lee Valley Tools 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.7 for career opportunities.
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Lee Valley Tools Response
Human Resources Coordinator (HR Coordinator)