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Lee Valley Tools

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Lee Valley Tools

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Lee Valley Tools Reviews

Updated Jan. 23, 2023

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Found 79 of over 82 reviews
3.5
66% Recommend to a Friend
74% Approve of CEO

Found 77 of over 82 reviews

3.5
66%
Recommend to a Friend
74%
Approve of CEO
Lee Valley Tools CEO Robin Lee  (no image)
Robin Lee
30 Ratings
Pros
  • "I worked with Veritas Tools a manufacturing arm of Lee Valley HQ at Ottawa as CNC Machine Operator-1(in 3 reviews)

  • "The retail work environment was a clean and safe place(in 3 reviews)

  • Cons
  • "room for advancement(in 3 reviews)

  • "The pay started at minimum wage(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Fairly good place to work in milling

      Dec. 7, 2022 - CNC Operator in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      30% employee discount at the store on almost all of the inventory except Festool or similar products. But pretty much everything else in the catalogue. Safety is a priority

      Cons

      Rotation shift can be an adjustment

      Be the first to find this review helpful
    2. 3.0
      Current Employee, more than 3 years

      Learning Everything

      Jan. 23, 2023 - Quality Assurance in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I got chance to learn something new every day as they updated technology

      Cons

      Lee valley has no good benefits other than salary.

      Continue reading
      Be the first to find this review helpful
    3. Join the Lee Valley Tools team
      See Our Latest Jobs
    4. 3.0
      Former Employee, more than 8 years

      Fun job. Grossly undervalued

      Jan. 4, 2023 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great job. Fun atmosphere. Good products and people.

      Cons

      You’ll never climb here. You’ll always get paid better somewhere else no matter how much you justify it.

      Continue reading
      Be the first to find this review helpful
    5. 5.0
      Former Employee, less than 1 year

      Compassionate

      Nov. 14, 2022 - Assembly Line Worker in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The managers were compassionate and understanding and willing to work with you and your availability.

      Cons

      Personally, I just did not have a passion for working with the small pieces and tools. I wanted something else.

      Continue reading
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    6. 4.0
      Former Employee, more than 1 year

      Supervision

      Sep. 26, 2022 - Order Picker/Stock Keeper in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Managers and supervisors stay out of your way and allow you do your job.

      Cons

      Growth is sometimes slow for employees

      Be the first to find this review helpful

      Lee Valley Tools Response

      Human Resources Coordinator (HR Coordinator)

      Thank you for taking the time to give us a review. We would really appreciate learning more about your experience with us and how you felt we could better highlight growth opportunities. If you’re open to discussing this further, please email us at careers@leevalley.com

    7. 4.0
      Former Employee, less than 1 year

      Great Environment

      Sep. 12, 2022 - Receiver in Carp, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment, great coworkers, fantastic hours, Saturday’s optional

      Cons

      Min wage/ low wage even with lots of experience

      Continue reading
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      Lee Valley Tools Response

      Human Resources Coordinator (HR Coordinator)

      Thank you for taking the time to give us a review. We would really appreciate learning more about your experience with us. If you’re open to discussing this further, please email us at careers@leevalley.com

    8. 3.0
      Former Employee

      Learn to do better

      Sep. 13, 2022 - Employee Relations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good cafeteria and free drinks

      Cons

      They don’t care about employees probls

      Continue reading
      Be the first to find this review helpful

      Lee Valley Tools Response

      Human Resources Coordinator (HR Coordinator)

      Thank you very much for your feedback. We would really like to hear from you to get some insight as to how you think we could have done better so we can keep improving. If you’re open to discussing this further, please email us at careers@leevalley.com.

    9. 4.0
      Former Employee, less than 1 year

      Nice place

      Aug. 18, 2022 - Picker/Packer in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love all the tool stuff

      Cons

      Busy, busy, rushed to pack

      1 person found this review helpful
    10. 5.0
      Current Employee, more than 5 years

      Fun place to work!

      Jul. 24, 2022 - Customer Advisor in Kelowna, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome staff with great customers!

      Cons

      Having to explain the whole clipboard and take a number thing over and over again.

      Be the first to find this review helpful

      Lee Valley Tools Response

      Human Resources Coordinator (HR Coordinator)

      We really appreciate that you took the time to give us a review!

    11. 3.0
      Former Employee, more than 3 years

      Good but not great, lots of work needed

      Aug. 4, 2022 - Customer Service in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Family run business -Great customers -Good employee discounts

      Cons

      -You only get promoted if you know the right people. Hard work is not required for promotions, just know the right person. -Old school mentality. Same old ideas and Sr Management needs a big change. Many have been there for years and only do things the way they understand. New ideas or ways are never welcome. -Managers don’t look out for their staff, they do what makes them look good and don’t rock the boat even if they know something it not right. -Can’t speak openly to HR, if you do you’re tagged as a trouble maker. -Salaries and bonuses are a joke even if they report record profits. Some have been loyal for 20+ years and new hires are paid more. They need to make a huge adjustments and pay people on a level scale

      Continue reading
      1 person found this review helpful

      Lee Valley Tools Response

      Human Resources Coordinator (HR Coordinator)

      Thank you very much for your feedback. We would really like to hear from you to get some insight as to how you think we could have done better so we can keep improving. If you’re open to discussing this further, please email us at careers@leevalley.com.

    Viewing 1 - 10 of 77 Reviews
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    Lee Valley Tools Reviews FAQs

    Lee Valley Tools has an overall rating of 3.5 out of 5, based on over 82 reviews left anonymously by employees. 66% of employees would recommend working at Lee Valley Tools to a friend and 59% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Lee Valley Tools employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Lee Valley Tools. This rating has improved by 1% over the last 12 months.

    66% of Lee Valley Tools employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lee Valley Tools 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.7 for career opportunities.

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    Glassdoor has 82 Lee Valley Tools reviews submitted anonymously by Lee Valley Tools employees. Read employee reviews and ratings on Glassdoor to decide if Lee Valley Tools is right for you.