LanguageLine Solutions Employee Reviews about "low pay"
54% would recommend to a friend
(616 total reviews)
Scott W. Klein
51% approve of CEO
Found 616 of over 2K reviews
Updated Nov 29, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." (in 33 reviews)
- "The pay is low and employees no longer have a 'water cooler' portal to share their views and opinions." (in 246 reviews)
- "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." (in 78 reviews)
Ratings by Demographics
This rating reflects the overall rating of LanguageLine Solutions and is not affected by filters.
Reviews about "low pay"
Return to all Reviews- 3.0Nov 29, 2022Medical InterpreterCurrent EmployeeHo Chi Minh City
Pros
can work remotely, you will be paid if u pass the training
Cons
The rate they pay is quite low and there won't ever be a raise.
1
LanguageLine Solutions Response12moThank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
- 1.0Jul 2, 2023Mandarin InterpreterCurrent Employee, more than 1 year
Pros
You get treated like a cog in the machine, its hard to maintain you sanity after a few months because the calls are back to back to back to back to back and they won't hire anymore employees so there's always so little interpreters on the call cycle...
Cons
The pay is also dismal for the intensity and high volume of calls you get.
5LanguageLine Solutions Response5moWe are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
- 3.0Jan 6, 2022InterpreterFormer Employee, more than 3 years
Pros
Working from home is a plus. The company provided the necessary equipment.
Cons
The pay is low and employees no longer have a 'water cooler' portal to share their views and opinions.
LanguageLine Solutions Response2yThank you for taking the time to provide feedback. We appreciate your comments and are happy to hear for the most part that you enjoyed your experience with LanguageLine. Please note: we regularly review industry compensation and have always had the “Watercooler” available for our employees. We wish you well in your future endeavors.
- 2.0Nov 22, 2021InterpreterFormer Employee
Pros
You earn a lot of experience as interpreter
Cons
Pay rate and benefits are really bad if you work for one of the Outsourcing companies that provide the employees to LLS
1LanguageLine Solutions Response3yThank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
- 2.0Jun 30, 2021Medical InterpreterFormer Employee, more than 1 year
Pros
Work from home Nice co-workers Experience not required
Cons
Very low pay (I could not even afford my own apartment in suburban Atlanta working 40 hours a week) I heard of cases of interpreters who had to work out of their closets because they could not afford to have a home office Lack of health benefits High turnover rate and low worker morale Video calls are just a way for them to collect more money and a true nuisance to the interpreter Because of the low pay, I had to work many more hours than I was able to handle just to make ends meet. I was drained at the end of the day! No pay raises!
6LanguageLine Solutions Response3yThank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We’d like to learn more about your experience and how we can improve. Please email us at interpretercommunications@languageline.com.
- 3.0May 9, 2022InterpreterCurrent Employee, less than 1 yearRaleigh, NC
Pros
A good stepping stone if you're looking at working from home without having to put too much work in.
Cons
The pay is not worth the exhaustion that comes from speaking over the phone for full-time hours.
LanguageLine Solutions Response2yThank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. Additionally, we have many other resources available to support you. If you would like to discuss further, please email interpretercommunications@languageline.com.
- 3.0Feb 1, 2021InterpreterCurrent Employee, less than 1 yearGardiner, NY
Pros
They provide great on the job training
Cons
Start pay is low (I heard that they lowered it once the pandemic started) Micromanaging
1 - 1.0Jul 10, 2023Interpreter/TranslatorCurrent Contractor, less than 1 yearLondon, England
Pros
you can work your own hrs can work with hrs suits you
Cons
low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute . very bad management calls are very poor quality if you say anything they penalise you very poor company ethics dont treat their workers with respect
- 1.0Mar 30, 2023Interpreter/TranslatorFormer Employee, more than 5 years
Pros
Nothing except you can work from home
Cons
Extremely LOW pay to have to learn all medical terminology for $20 per hour after working for 4 years! Don’t waste your time find a more rewarding career!! Like Starbucks pay stocks options and you get paid $21 per hour without having to deal with crazy sick patients and rude clients who disrespect you very often!!! My advice is stay away don’t waste your time absolutely NOT WORTH it period!
3LanguageLine Solutions Response8moLanguageLine is an Award-Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past 41 years and has been evaluated and validated by numerous outside agencies. We wish you well in your future endeavors.
- 3.0Apr 1, 2023Russian InterpreterCurrent EmployeeVancouver, BC
Pros
its fully remote, so you dont waste time commuting
Cons
The pay is too low for what they are expecting of you (essentially perfect command of both languages)
LanguageLine Solutions Response8moThank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
