LF Stores Employee Reviews about "home office"

Updated Jun 5, 2019

To filter reviews, or .

Found 33 of over 283 reviews

2.8
37%
Recommend to a Friend
35%
Approve of CEO
LF Stores President Laurie Furst (no image)
Laurie Furst
123 Ratings
Pros
  • "Great Discount, Co-workers are nice(in 43 reviews)

  • "Trendy clothing, crazy good discount, treats the workers well, high net clientele(in 31 reviews)

  • Cons
  • "long hours with only 30 min break(in 47 reviews)

  • "they make sure home office employees stay off the conference call so as to not speak up about the lack of legality(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "home office"

    Return to all Reviews
    1. 1.0
      Current Intern

      Don’t do it

      Jun 5, 2019 - LF Home Office in Playa Vista, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s located in silicon beach If you like el pollo loco, this company is for you. They love to cater it.

      Cons

      LF is the epitome of what NOT to do in a company. It is nepotism at its finest. The company is run by a family who manages by way of fear and overworking, rather than respect. LF judges their employees based on how long after your shift you work, if you work through your lunch, and if you show up for the mandatory Saturday shifts to assist them in the warehouse for an archaic e-commerce business. The entire inventory of the company is run by way of Microsoft 2010 excel spreadsheet, all based off manual count. They do not scan price tags or utilize skus in order to keep track of inventory because an updated software and modern system is “too expensive”. They create block out dates last minute and expect you to follow them, with no communication as to why. Then the family goes on vacation and You are left accountable for last minute business decisions, leaving vendors and business partners with no answers. The bathrooms and hallways, the workplace, even the front offices are disgusting. They do not believe in spending the extra money to fix bathroom doors and walls, get more soap (when we run out we are required to use our sanitizer at our desk), and to fix plumbing. They also spend no time or money on creating a visually appealing workplace for potential clients/partners. The conference calls last over an hour multiple times a week, in which upper management talks lowly to and degrades the store managers. If they know they are going to say things that are illegal such as “you must work 50+ hour weeks with no overtime pay” they make sure home office employees stay off the conference call so as to not speak up about the lack of legality. There is no organization in terms of the typical week. If they think they want to ship on Friday, they don’t plan for it. Instead, if your work day is done at 5pm on Friday, they will give you costs at 4:56pm, requiring you to stay all night to cost, tag, size, and ship product. Had there been weekly organization, all of this could have been finished on time. The disorganization also leads to last min Saturday shifts (keep in mind you don’t get overtime pay for this so are ultimately working 50+ hour weeks on a 40 hour weekly salary). The designers get no credit for their work, and are never able to utilize creative freedom. Buyers and Trunk Show employees have no heads up before being sent out to different cities and countries. They constantly fall ill and are not allowed to go home to take a break, therefore getting the rest of the employees sick as well. You’re probably wondering “but there ARE some positive reviews on Glassdoor!” Check the common wording between them and be the judge of that. Same exact wording is used in our meetings. Verbatim. For those that are still figuring out if this place is right for you: * They don’t believe in federal holidays off. You will he asked to work memorial and Labor Day, Presidents’ Day, and Martin Luther king jr day. * You won’t have every weekend off, no matter how hard you busted your tail to get your projects done on time. If another department is behind, you will be required to come in and help them finish. * There is no overtime pay unless you are part time. Which is fine except 90% of their employees are salary pay and they REQUIRE salaried employees to work overtime... * Health Benefits: expensive and don’t cover as much as other employers do. It is about $120 per paycheck * Maternity leave: from what I’m told, they don’t pay anything. So you will have to apply for government aid. * Annual reviews: there are none. So plan to have the same salary for years. * Promotions/growth: no such thing. Unless you are a family member or married to one of them, you will never move up. * Low retention rate: In the couple years I worked there, there have been over 36 terminations in home office alone. * Winter Holidays: you only get Thanksgiving, Christmas, and New Year’s Day off. You work Black Friday, Christmas Eve and New Year’s Eve regular hours. So if your family doesn’t live in LA, you will not be able to come home for the holidays * No 401k * No holiday party: meaning low employee morale * They don’t allow cell phones or headphones at your desk. You are monitored 24/7 like a child * For 60 home office employees, they only have about 20 parking spots * You will not receive a title for your position. They do not want an employee to be limited to their responsibilities, as they want you to work the warehouse and not use your position as an excuse. No one takes responsibility for their actions, so as a new employee, most things will be blamed on you. Therefore, no one trusts each other in the company which ultimately leads to low morale and a shady work environment * If you can imagine what prison is like, then you have just imagined what it’s like at LF.

      Continue reading
      1 person found this review helpful
    2. 1.0
      Current Employee, more than 3 years

      Most toxic work place, not sure how they haven’t been sued for abusing child labor laws

      May 6, 2019 - Manager in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good deal on clothes

      Cons

      cattiness, drama, tears, constant overtime, zero appreciation to the staff, home office is abusive and toxic. upper management is filled with empty promises to temporarily motivate you, but it’s all lies. do NOT work here unless you want to be miserable every day.

      3 people found this review helpful
    3. 3.0
      Current Employee, less than 1 year

      5 stars for your coworkers. -5 stars for the people that run this company

      Jan 6, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers, great employee discount, fun, not hard.

      Cons

      Worst run company in america, home office couldn't care less, overpriced clothing. you can buy the SAME items on aliexpress for 10% of what LF sells them for. Furthermore, this company is run by ONE FAMILY (complete nepotism) and I highly doubt that most (if any) of the family members (ie same people running the company) have any fashion or business education. The likelihood of you moving up in this company is slim to none, furthermore, who wants to work at a company that only carries sizes 0-6 where the people at "corporate" treat you like crap. LF is a joke. LF stands for the founder's initials, although we are told to tell clients it means "live free". lmfao. I can't even believe this place stays in business.

      Continue reading
      Be the first to find this review helpful
    4. 3.0
      Former Employee, more than 1 year

      Not as great on the inside as it looks from the outside

      Sep 28, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working in the corporate 'Home' office pays well, but the lack of a healthy work/life balance makes it not worth it. Family owned and operated, thus, family is given most power and tend to play favorites when it comes to employees. SUPER old school with office technology/communication causing extreme lack of efficiency throughout entire company (home office & in stores). Can be fun at times and has a lot of potential but definitely needs work.

      Cons

      Management plays favorites. Hard to get any vacation days approved, especially around the holidays. No company culture and poor employee morale.

      Continue reading
      2 people found this review helpful
    5. 1.0
      Former Employee, more than 1 year

      Stuck in high school...

      Jun 24, 2014 - Stylist/Sales in Beverly Hills, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount. Paid vacation. Paid sick days, and the option for health benefits, option of over time with time and half pay.

      Cons

      The way the home office treats their employees is ridiculous. They want you to sell in an illogical way and basically tell you to never listen your customer's needs. The way they drive their business is make client books with personal connection and constantly telling customers how "cuuuuute" everything looks. Opportunity for growth is limited and there's never any encouragement from the home office or even the manager even when you do well. I understand the concept "there's always room for improvement" but if you don't have your employees' back, why would they want to perform for you. Horrible team environment because my manager always needed a side kick and would plot out ways to get employees she didn't like fired. Half the girls who work there are stuck in high school and in their mid-late 20s.

      Continue reading
      Be the first to find this review helpful
    6. 3.0
      Current Employee, more than 1 year

      Stylist/Keyholder at LF Stores

      Dec 14, 2012 - Keyholder/Stylist in Cambridge, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      LF gives the opportunity to play dress-up with styles that are really advanced on the American fashion curve. You get to dress yourself and dress the customer in full outfits, including bags, shoes, accessories, and more. It's a lot of fun - the styles are really different and unique, and everyone who comes in notices it.

      Cons

      However, the PRESSURE is put on you to dress people in full outfits. LF requires you to have a clientele book of people who are coming back to shop with you, their personal stylist, over and over again. At the end of the day, we can reach out to people to try to get them in to the store, but we cannot make them shop. Our home office makes it seem like we are responsible for doing the same level of business as, say, the 5th Avenue store in NYC. They put TOO much pressure on the managers and keyholders and they don't care about their employees at all. (One time, a girl tried stealing from one store and was caught! When confronted, she started getting physical and really up in our keyholder's face, threatening her and saying she would "cut her.". They keyholder started to get really scared, and called our store for help. We told her (obviously) to call the police if she felt like she was in danger! Later on, after the situation had been taken care of, the company director called us out for that suggestion, saying that we needed to call HER instead of the POLICE when we suspected there was shoplifiting happening. Makes no sense!

      Continue reading
      Be the first to find this review helpful
    7. 3.0
      Former Employee

      good pay for retail, unrealistic expectations

      Oct 11, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay for retail easy if you are willing to fake a smile you get to do some social media things if youre interested in that good discount on clothes making the clothing actually affordable for the quality

      Cons

      unrealistic expectations in terms of selling. everyone waits for the sale to shop, stop acting like its not the case quality of clothing is poor, prices are unrealistically high catty home office of insecure/fake women not respectful of employees when it comes to firing/hiring, very high school vibe

      Be the first to find this review helpful
    8. 1.0
      Former Employee

      Don't work here

      May 3, 2017 - Anonymous Employee in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      employee discount, the pay was okay

      Cons

      They expect your RETAIL job to be your LIFE. I worked 5 days a week but had to come in every week on my day off for a mandatory meeting (so I only had one day off a week... also didn't get paid for all of these meetings). It was common for us to not get breaks, even working 9+ hour days without a single break. Managers would let customers stay sometimes for HOURS after closing time. At the end of every day we had to write a BS email to home office lying about how great our day was before going home. Also, we were expected to push Forever 21 quality clothes made in China down people's throats with no commission. Managers were also very inexperienced and horrendously unorganized and unprofessional. Very high turnover rate.

      Continue reading
      1 person found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Awesome learning experience and a lot of growth in the company.

      Sep 10, 2015 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - great learning experience in a fast paced fashion environment - very close communication between stores and home office - overall.. challenging, exciting and stimulating

      Cons

      - long hours - - - - - - - - - - - - - - - - -

      Continue reading
      1 person found this review helpful
    10. 5.0
      Current Employee

      Lovin LF

      Oct 11, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The product is amazing, great communication with home office, fashion forward image and company growth, recent LF branding, higher ups are knowledgeable and encouraging, and there's mobility amongst the various different stores

      Cons

      There aren't titles so leadership roles can be unclear and a touchy subject at times

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 33 Reviews

    Work at LF Stores? Share Your Experiences

    LF Stores logo
    or