L'Oréal Reviews | Glassdoor.ca

L'Oréal Reviews

Updated Feb 16, 2020

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3.8
75%
Recommend to a Friend
91%
Approve of CEO
L'Oréal Chief Executive Officer Jean-Paul Agon
Jean-Paul Agon
1,210 Ratings
Pros
  • "Interesting fast paced environment(in 120 reviews)

  • "Great team, great benefits, overall, you work with smart people(in 109 reviews)

Cons
More Pros and Cons
  1. "Production"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Directer 

    I have been working at L'Oréal full-time

    Pros

    Autonomy, professionals, driven, challenges and fun

    Cons

    It is alot of work

    L'Oréal2019-10-13
  2. Helpful (1)

    "Great Place to Learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Director in Montreal, QC
    Doesn't Recommend
    Positive Outlook

    I worked at L'Oréal full-time for more than 10 years

    Pros

    Very entrepreneurial which allows you to learn a great deal Lots of freedom to implement initiatives Great offices and location Many opportunities to move within the company Access to great products Many employee-focused benefits (work from home, discounts, benefits, pension)

    Cons

    Many members of management are not great leaders The vision is not always clear Can be slow to implement change on "must-haves" Base salaries not competitive and lack transparency to salary scale HR does not work with you but against you to meet their own objectives and not the company's Need to do a great deal with small budgets

    Continue reading
    L'Oréal2020-02-09
  3. Helpful (6)

    "GASLIGHTING AT WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at L'Oréal full-time for more than a year

    Pros

    -Salary above average for the industry in 2018 (but this is changing in 2019) -Free beauty products and 50% discount -Big name to add to your CV which will open more and better opportunities

    Cons

    Although you can read the company's manifesto, code of ethics and values online, you only start to understand how this company REALLY is until after you work here for at least 5 months. The company culture of L'Oreal can be summarized as as follows: -They won't tolerate complaining about heavy workloads, unpaid overtime or bad management. You are responsible for developing your time management skills, and no one, neither your boss nor HR will ever accommodate you if you feel overstretched. -Bosses and managers at L'Oreal have too much power over you and your career. They can extend your probation for more than 1 year, impede your promotion and block you from receiving full benefits if you don't get along with them. This is OK for HR. It means you haven't developed what they call the "behavioral competencies" that L'Oreal desires. -You should not complain at L'Oreal, and should always take negative feedback with "positive energy", which often translates into saying yes to everything even if you don't agree or if it goes against your values. Saying no is pushing back, you are expected to always be collaborative. If you are criticized, you are expected to keep your head down and accept it. -You will have your mid-year review and your end-year review with your boss, but you won't be allowed to share complaints, frustration or "push back". This will have a negative effect on your evaluation, and your bonus and career evolution depends on this. Also, your manager evaluates you, but you don't evaluate them. -Managers often work toward being seen as "superstars" and tend to focus on personal projects while pushing you to propose new and exciting ideas that they can later take credit for. A bad manager will pressure you to exceed expectations but will not acknowledge you in front of their boss. This is also OK, because you are expected to give your 200% anyway. -No one ever cares about these things because employees often just decide to leave the company and they are quickly replaced by young professionals who are EAGER to find a place in L'Oreal after attending one of those numerous recruitment events they hold in every single university in Canada. They come with lots of energy and their young minds open to be molded into the compliant, overstretched worker that they so very need because L'Oreal is struggling. That's why everybody is so young in this office. In summary, whoever had found success and happiness in this company should start as a 22-year-old girl with no regard for work-life balance and a lot to prove, who is open to be gaslighted by HR and management into never complaining for the sake of their own career advancement and who will often see people around her leaving on burnout but won't ever be alarmed by it.

    Continue reading
    L'Oréal2019-12-24

    L'Oréal Response

    January 3, 2020Global content and employee engagement manager

    Hi, thank you for sharing your thoughts. We take very seriously the comments and testimonies and sincerely regret to hear you had such a bad experience. We will share your feedback with top management. However, we encourage you to take actions now. First, you can provide feedback directly to your HRD or manager, they are here to help and support all employees. If they cannot help you as you describe, then contact your ethics correspondent. Please do not hesitate to contact them, this is your right and it could help find solutions. We wish you a better year for 2020. Madeline

    Continue reading
  4. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Electromécanicien 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for more than a year

    Pros

    Good salary Nice offices Close to buses

    Cons

    unorganized work environment no permanency lacks direction

    L'Oréal2019-11-03
  5. "Feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at L'Oréal full-time

    Pros

    Not a rigid company offering to grow your carreer as you conduct it allowing you to move to other countries while staying in the group.

    Cons

    Intense work environment requesting lots of autonomy.

    L'Oréal2019-11-04
  6. "The beauty of the beauty world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Marketing Specialist 
    Recommends
    Positive Outlook

    I have been working at L'Oréal full-time for less than a year

    Pros

    Flexible hours, super open to innovate and new ideas, a lot of learning

    Cons

    Long hours + a lot of performance pressures

    L'Oréal2019-08-23
  7. Helpful (3)

    "Amazing brand, horrible culture and upwork mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Assistant 

    I worked at L'Oréal full-time for more than a year

    Pros

    - free makeup (or 50% off) - you meet some incredibly smart people

    Cons

    - you meet some incredibly ignorant people - very French culture that is not inviting or collaborative

    L'Oréal2019-08-28
  8. "Learning environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at L'Oréal full-time

    Pros

    Multiple opportunities among the group

    Cons

    Questionable management quality and should walk the talk.

    Continue reading
    L'Oréal2019-08-28
  9. "Good place to work and advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Keyholder in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for less than a year

    Pros

    Opportunity to move up within company, good bonusses

    Cons

    Low wages and no benefits offered

    L'Oréal2019-08-01

    L'Oréal Response

    September 2, 2019Global content and employee engagement manager

    Hello dear colleague, Thank you for this very positive review. There are plenty of opportunities at L'Oréal just as you mention and we are happy to see you benefited from them. If you have any concern about your salary, feel free to talk to your HR about your career development. Have a great day! Madeline

    Continue reading
  10. Helpful (3)

    "Great learning opportunity, poor work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at L'Oréal full-time for more than 3 years

    Pros

    Great opportunity to learn the "metier". They support your development and coaching. A lot of training is offered depending of your seniority and your role.

    Cons

    Work/Life balance, the company do encourage healthy work life balance, but the reality is most of the time your direct manager expect you to work late nights and weekends on top of 40hrs + at the office

    L'Oréal2019-07-01

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