L'Oréal Reviews

Updated Sep 21, 2020

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3.8
74%
Recommend to a Friend
89%
Approve of CEO
L'Oréal Chief Executive Officer Jean-Paul Agon
Jean-Paul Agon
1,352 Ratings
Pros
Cons
More Pros and Cons
  1. "Production"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Directer 

    I have been working at L'Oréal full-time

    Pros

    Autonomy, professionals, driven, challenges and fun

    Cons

    It is alot of work

  2. "Great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RMS 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for more than a year

    Pros

    Great brand recognition around the world

    Cons

    Very Fast paced environment and work


  3. Helpful (4)

    "TOXIC Work Culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at L'Oréal full-time

    Pros

    Discounted products at the boutique

    Cons

    I first want to firmly that everything I say in here it's true. This is my experience working at the Montreal downtown office in 2018-2019: Everyone has a feeling that something's "not right" with the work environment. The turnover rate is very high to begin with, and people working until 10pm is not unusual. They talk openly about ethics and diversity but they don't practice what they preach. It's all just for show to attract young talent. They mostly hire straight out of college because they are inexperienced with how toxic work environments are and they usually put up with it. I was pushed by a senior manager and HR to work the 10-plus-hour days without complaint. I tried to explain many times that it was detrimental to my mental health and my relationship at home but they defended the "L'Oreal culture" and said it had to do with the "competences" they wanted to see if I ever wanted to get a promotion. I remember feeling sad and depressed but they reprimanded me for not being grateful to be working there. As a disciplinary measure they extended my probation period and I wasn't eligible for a salary increase since then. When a coworker found me crying in the bathroom she said "Don't worry, I have seen so many people crying here at L'oreal". We even have a term for it at the office: "Burnout Leave". Besides that, I also witnessed strange incidents such as: -Black female employees are the less likely to have their contracts renewed and many of them are "subcontractors" which means they get paid less than permanents and don't receive any benefits despite working in the same office. -A female top manager had to take an extended medical leave after a very stressful period at work and when she came back she was already replaced by a male co-worker. I worked here for two years and never felt it was safe to go to HR or management when I had issues.

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  4. COVID-19
    Helpful (1)

    "IF YOU'RE NOT FRENCH or WHITE - Do not work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Execution Specialist in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at L'Oréal full-time for more than 3 years

    Pros

    Pre covid - nice office in montreal - people are young - get products at discount after covid .... still get products at discount but it takes 2-4 weeks just to receive

    Cons

    - LONG working hours - TERRIBLE pay for all the work that you do - if you are not french, white, pretty or right out of university, you will probably not succeed - marketers get paid more than sales side do - HR sucks , they do not do anything to help you with your work load, managers, or career progression - high turnover due to poor working conditions and terrible managers - almost everyone goes on stress leave at some point - this is HORRIBLE - instead of disciplining managers that create the terrible working conditions for their employees that go on sick leave, the managers get promoted - Systemic racism is clearly present in this company yet they refuse to acknowledge it, they created diversity board just for show, nothing really being done to have actual representation on executive board, just more of white people getting promoted - online product reviews are fake - promised of career opportunity but never delivers - there is NO TRANSPARENCY (even though this is suppose to be one of their pillars its fake) - also probably forget about your bonuses due to covid..

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  5. "Hard work but great benefits"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at L'Oréal full-time for more than a year

    Pros

    Benefits like car, health insurance and profit sharing programs. Great work trips and fun parties. Lots of young people to work with.

    Cons

    Management constantly changing, lack of training and guidance, company structure changes a lot. They expect you to know everything you need to know with minimal hands on training with you.

  6. Helpful (5)

    "Terrible culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Analyst 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at L'Oréal full-time for more than 5 years

    Pros

    Benefits and free products from time to time

    Cons

    Backstabbing culture, employees are in competition, crazy amount of unpaid hours and terrible for mental health

  7. Helpful (2)

    "Poor Training"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at L'Oréal part-time for less than a year

    Pros

    Often receives samples and gifts

    Cons

    Poor training, poor management, negative working environment

  8. "fine"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Kcr in Calgary, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at L'Oréal part-time

    Pros

    good team and friendly co-workers

    Cons

    low hourly wage, high standard

  9. Helpful (4)

    "Worst professional experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    Access to products, nice colleagues

    Cons

    Toxic environment, fake reviews, long hours, horrible management

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  10. Helpful (2)

    "Great Place to Learn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Director in Montreal, QC
    Doesn't Recommend
    Positive Outlook

    I worked at L'Oréal full-time for more than 10 years

    Pros

    Very entrepreneurial which allows you to learn a great deal Lots of freedom to implement initiatives Great offices and location Many opportunities to move within the company Access to great products Many employee-focused benefits (work from home, discounts, benefits, pension)

    Cons

    Many members of management are not great leaders The vision is not always clear Can be slow to implement change on "must-haves" Base salaries not competitive and lack transparency to salary scale HR does not work with you but against you to meet their own objectives and not the company's Need to do a great deal with small budgets

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Found 2775 reviews