Kraken Digital Asset Exchange Reviews

Updated Mar 18, 2020

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4.5
90%
Recommend to a Friend
90%
Approve of CEO
Kraken Digital Asset Exchange CEO and Co-founder Jesse Powell
Jesse Powell
63 Ratings
Pros
  • "I like that at Kraken I feel like I'm making a difference(in 24 reviews)

  • "Remote work with a very collaborative team(in 19 reviews)

Cons
  • "Crypto doesn't sleep so work is always on my mind(in 11 reviews)

  • "Remote work also means very little human interaction(in 9 reviews)

More Pros and Cons
  1. Helpful (7)

    "Kraken has completely completely changed by view on employee/employer relationships"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraken Digital Asset Exchange full-time for more than a year

    Pros

    At first playing around with cryptocurrency was my hobby, then it became my passion, but when I started at Kraken it also became a career and an all encompassing lifestyle. The entire company is fabricated around the crypto ethos. When I started at Kraken it was extremely obvious that this company was different than anywhere else I had ever worked. First off, I work from home. That might not mean much to everyone out there, but it means the world to me. I’m watching my child grow up first hand. I can take a 10 minute break to read some books with them and it’s just absolutely life changing. Secondly, it’s so casual! Not in an “unprofessional” way, but in a way where no one is talking down to anyone else and it's super easy to send anyone a message and introduce yourself (then immediately ask for help of course =D). Third of all, I’ve noticed that the entire team wants to hear people thinking critically. Management wants you to call something out if there’s a better way to do it. It’s a startup! All of the answers haven’t been found yet because a lot of the questions haven’t even been asked! With a team of almost 800 worldwide agents, someone out there has something to contribute on every subject. Lastly the team. If you’re online there’s someone else online. Any day of the week, any time of day. That’s what a truly worldwide team looks like. It’s strange at first to wake up and feel like you’ve missed a 12 hour work day, but you get used to it. Crypto never sleeps. Neither does the Kraken. The team here is extremely diverse, with so many different backgrounds, experiences, countries of origin, languages etc. It’s truly amazing to work for Kraken. I bleed purple.

    Cons

    It can be hard to manage your own work-life balance. Usually the brick and mortar building you work in takes care of that when the lights are shut off and the door is locked. You need to be able to turn it off yourself when working remotely. Not everything is documented because the company is so new. Learning is mostly done via word of mouth or reading, so it can be hard for a visual learner (although that's already being fixed). Things get done a little slowly sometimes. The understanding is that it's because the backend has so many security precautions but in an ideal world something would be recommended, done up and implemented in a few weeks. Instead it can take weeks or months.

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  2. Helpful (3)

    "Great place to work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraken Digital Asset Exchange full-time for more than a year

    Pros

    Here are some of the Pros: -Flexible working hours -Competitive salary -Remote (one of the best benefits) -Great team to work with

    Cons

    Remote work isn't for everyone. You have to be self-motivated, with good time management and understand how to communicate properly within a remote team.

  3. Helpful (5)

    "It's the place to be at!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Engagement Supervisors in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraken Digital Asset Exchange full-time for more than a year

    Pros

    Kraken gives you the chance to showcase your strengths and to improve upon your weaknesses. Working with extremely smart people always motivates me to learn more and stay out of my comfort zone. You can speak your mind, and people will listen to what you have to say and provide constructive feedback--because your development matters. Culture is the sundae, and working remotely is like the cherry on top.

    Cons

    Sometimes, working remotely doesn’t give you the chance to talk to others, and you may not even know everyone working in the company. Sometimes it’s hard to stand out and be seen.

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  4. Helpful (4)

    "Can you work remotely and still feel part of a team? Yes!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Halifax, NS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraken Digital Asset Exchange full-time for more than a year

    Pros

    Work from home or while travelling, being part of a forward team, culture of respect

    Cons

    Sometimes want to keep working and need to remind myself to take a break!

  5. Helpful (6)

    "great place for crypto people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraken Digital Asset Exchange full-time

    Pros

    work with other people who are into bitcoin

    Cons

    internal communication could be better

  6. Helpful (10)

    "Promising until the deluge."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kraken Digital Asset Exchange full-time for less than a year

    Pros

    Office and accompanying opportunities expanded like a balloon.

    Cons

    Certainly popped like one, too.

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    Kraken Digital Asset Exchange Response

    April 4, 2019Recruiting

    Thank you for your feedback. We make every effort to keep our remote, globally distributed team ‘in the know’ but when it comes to sensitive personnel matters we have to keep those dealings confidential. Our highly security focused remotely distributed People Experience team makes every effort to appropriately share information and properly care for off-boarded team members in a respectful and delicate manner. Again, due to the sensitivity and confidentiality of these matters, this information can not be shared with the entire team. We appreciate the time you invested and the work you put in during your time at Kraken. We wish you all the best in your professional endeavors.

  7. Helpful (10)

    "Best job I've ever had"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Kraken Digital Asset Exchange full-time for more than a year

    Pros

    -Working remotely is amazing. There are no set schedules or times to be online. Pretty much the entire company is remote, so you're never missing out on conversations or decisions made at the office without you. Kraken's culture is geared to remote first working. -Software development teams aren't top heavy and you get to work on what interests you. -Software dev leaders are fantastic; they believe in their teams and trust them to give accurate deadlines rather than imposing deadlines on them. -Extremely security concious. -Leadership displays high levels of integrity with regards to token listings and products. -You get to work with a bunch of incredibly smart, dedicated, and engaged employees.

    Cons

    -No townhalls or other regular company wide communication around our goals or where we are going. This has started to change recently though. -The company was built by a small number of people and those people have a lot of responsibility. That responsibility is being spread out slowly but it can hold up development.

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  8. Helpful (33)

    "A big club that you ain't in"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Engagement Specialist 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Kraken Digital Asset Exchange full-time for less than a year

    Pros

    Little comforts (snacks, free coffee, quiet room, yoga) Excellent starting wage

    Cons

    Poor to nonexistent communication Disparity in value/treatment of employees in the same division Issues sometimes unresolved for weeks Management often unapproachable/unresponsive

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  9. Helpful (7)

    "Love, Love, Love Kraken"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kraken Digital Asset Exchange full-time for less than a year

    Pros

    Working with amazing and wonderful team members. The company culture will help keep you motivated.

    Cons

    You can get addicted working with this company - with high energy, lovable team members.

  10. Helpful (6)

    "An extraordinary and gratifying experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kraken Digital Asset Exchange full-time

    Pros

    This has been the first company I have worked for where they truly value you as a person and they are open to hearing your ideas. It is a place where you can take risks and initiate change when it makes business sense to do so. You have autonomy in your role and you are given the trust and respect to think independently. The growth this company is experiencing is unprecedented and it has been exciting to be on the ground floor building what future Kraken will look like

    Cons

    I have no constructive feedback at this time

    Continue reading
Found 71 reviews