Kool Smiles Employee Reviews about "doctors"

Updated Jul 14, 2019

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Found 19 of over 306 reviews

3.2
34%
Recommend to a Friend
42%
Approve of CEO
Kool Smiles Executive Dental Directors Dr. Dale Mayfield & Dr. David Vieth  (no image)
Dr. Dale Mayfield & Dr. David Vieth
113 Ratings
Pros
  • "Learn to work at fast pace and meet different doctors(in 19 reviews)

  • "We stand behind our core values and make decisions through our priority pledge and work to give the best service while providing quality dental care(in 18 reviews)

  • Cons
  • "The dentists were struggling to keep up with the patient load making the wait times ridiculous and patients upset(in 14 reviews)

  • "It was not uncommon to have 10 patients scheduled an hour in hygiene and only 6 chairs with the next hour having no patients(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "doctors"

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    1. 2.0
      Former Employee

      Race issues and favoritism

      Jul 14, 2019 - Clinical Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learn to work at fast pace and meet different doctors.

      Cons

      Low salary, different rules weekly, management lies to employees and the allow the patients to do whatever in order to get the money for treatment. Blatent racism/favoritism at the final location i worked at. They only want to pay the minimum, but expect us to run around the office like crazy. Wants us to see late and rude patients and cram patients into the schedule.

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    2. 1.0
      Current Employee, less than 1 year

      EFDA

      May 1, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meet some awesome Doctors. GOOD 401k

      Cons

      No bonuses, no appreciation for workers, raises are very low

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    3. 1.0
      Former Employee

      only care about money

      Apr 6, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Doctors and the assistants, patients

      Cons

      Company does not care about patients or employees, only money

      1 person found this review helpful
    4. 4.0
      Former Employee, more than 1 year

      Great opportunity

      Nov 28, 2016 - Dental Hygienist in Norfolk, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of hours, fun environment, patients were appreciative, great staff, awesome doctors, paid time off/holidays, CE reimbursement, monthly training, great way to get experience

      Cons

      No set schedule, unrealistic time slots, management issues, unruly patients, ill working equipment, upper management checks, office perks for management only

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    5. 5.0
      Current Employee, more than 1 year

      Dentist

      Oct 18, 2016 - State Dental Director in El Paso, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good teamwork & communication with partner doctor, office manager and assistants. - Autonomy in dentistry as a doctor. - Clear company policy in dentistry as well as office management. -Good training and continuous learning opportunity.

      Cons

      - have to accept specific insurance. - considerable workload. (in some part, can be good experience for the new dentists)

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    6. 5.0
      Current Employee

      Great environment to work in

      Oct 13, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Kool Smiles is my first job and I feel incredibly lucky to work there. The doctors are nice and charismatic, staff there is tightly knit and welcoming and the office manager is incredibly understanding. I couldn't have asked for better place to work at. The salary isn't bad either, not sure how it compares to private offices but they give you a lot of benefits if you're a full time employee. You also have all major holidays off, as well as reasonable hours.

      Cons

      Sometimes it gets a little bit busy and some days it is understaffed. Some patients are harder to handle than others, especially the smaller children. If you aren't patient with children then I wouldn't recommend this job.

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    7. 4.0
      Current Employee, more than 3 years

      A Place Where You Make A Difference Every Day!

      Oct 10, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Mission and vision to make a difference in the kids' lives is second to none. You have the opportunity to work in a fun, professional environment with people who have a passion for what they do. Great teamwork between staff, doctors and administration.

      Cons

      It's hard work, but very, very rewarding. Work/life balance is manageable, but a challenge at times.

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    8. 5.0
      Current Employee, more than 3 years

      dental assistant

      Oct 6, 2016 - Dental Assistant in Yuma, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      awesome coworkers, ability to grow, work life balance, new office hours, teamwork, awesome holiday spirits, fun environment, my manager Lucia :), our doctors, the music

      Cons

      the lobby awful odors, phones, patient attitude,

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    9. 3.0
      Current Employee

      Kool smiles employee review

      Oct 17, 2016 - General Dentist in Gretna, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great support from co workers(doctors) and area dental directors. Don't have to worry about management of front office.

      Cons

      Don't get paid for hygiene checks which accounts for more than operative procedures.

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      1 person found this review helpful
    10. 3.0
      Former Employee

      hygienist

      Jun 23, 2016 - Registered Dental Hygienist in Vancouver, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good benefits and I liked several doctors

      Cons

      it was a long drive from home

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    Viewing 1 - 10 of 19 Reviews

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