Kit and Ace Reviews
Updated Dec 14, 2020
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Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Apprentice
- Intern
- Part-time
- Full-time
- Contract
- Freelance
Location
- Worldwide
- Canada - All Cities
- - British Columbia
- - Vancouver, BC Area
- - Ontario
- - Toronto, ON Area
- - Saskatchewan
- - Saskatoon, SK Area
- Afghanistan - All Cities
- - Wardak Province
- - Kabul, Afghanistan Area
- Australia - All Cities
- - New South Wales
- - Sydney, Australia Area
- - Queensland
- - Brisbane, Australia Area
- United Kingdom - All Cities
- - England
- - London, UK Area
- United States - All Cities
- - California
- - Los Angeles, CA, US Area
- - San Francisco, CA, US Area
- - San Jose, CA, US Area
- - Michigan
- - Detroit, MI, US Area
- - New York State
- - New York City, NY, US Area
- - Ohio
- - Cincinnati, OH, US Area
- - Columbus, OH, US Area
- - Washington State
- - Seattle, WA, US Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Pros
"Company has a great people culture, they really take care of the employees" (in 13 reviews)
"I have been working with Kit and Ace for 2" (in 13 reviews)
Cons
"Many associate the old Kit and Ace with the" (in 13 reviews)
"When the shop was in need of more workers, Shop Director would go to the neighbouring Lululemon with cupcakes to try to "poach" the Educators there" (in 9 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Helpful (1)
"Fun & Scrappy"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Kit and Ace full-time
Pros
- Product! - New owners are cultivating a fun culture with an emphasis on empowering their people. - Love the start up life; you get to work cross functional with all departments, learn a ton about retail and assist in building a brand.
Cons
- Being associated with the past, and needing to educate on the new brand direction. - The business is focused on earning the right to grow. Which means moderate growth
Continue reading "Toxic and Manipulative"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Kit and Ace full-time for more than a year
Pros
-intelligent, fun people to work with -good discount
Cons
This place started out as a relatively pleasant company to work for, but after a short while I came to realize the toxicity that lives within it. First of all, there is absolutely zero trust from upper management to other employees, leaving tension, discomfort ect. I (and others) were constantly taken advantage of into doing ‘tasks/jobs’ that were above our job requirements. These tasks would often be disguised as ‘learning/growth opportunities’, sometimes they would be out of the norm ‘competitions’ with an unsubstantial prize gifted at the end. The company is extremely toxic by having a number of special manipulative verbiage they like to use. For example ‘integrity’ or ‘background conversation’ or ‘clearings’. Lets say upper management heard that I along with other employees are talking about any dissatisfaction or frustration within the company, they’ll look down on you and tell you not to make background conversation. It then starts to become believable that venting to coworkers is wrong and that’s where it becomes manipulative. Last thing I will say is there is so much shadiness happening within the company. Noone ever knows what is going on because they refuse to keep people informed and straight up lie about what’s going on.
Continue reading- Helpful (1)
Pros
- working with cool folks - great discount
Cons
- poor upper management style - inconsistent brand direction
"Good culture, room to grow"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI worked at Kit and Ace part-time for more than a year
Pros
positive culture. Understanding of personal life and obligations. Flexible schedule.
Cons
Management could have used more training
- COVID-19Helpful (1)
"Low pay and bad hours"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Kit and Ace part-time for more than a year
Pros
Nice people to work with and discounts
Cons
Low pay and no social distancing so you’re likely to get COVID working there
Continue reading "Growth Opportunity"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI worked at Kit and Ace full-time for more than a year
Pros
Personal Development, and flexible schedule.
Cons
fast paced, grew too quickly.
"Great culture - lack of focus"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI worked at Kit and Ace full-time for more than a year
Pros
Clothing perks - Creative community - Forward Vision
Cons
Unstructured - built too fast
- Helpful (2)
"working here is a juxtaposition. So many things that are really great, come with with a double edge."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookApproves of CEOI worked at Kit and Ace full-time for more than a year
Pros
The company culture is very strong. there are a lot of little perks like gym passes, and yoga, and daily in-office activities. There is a lot of time spent on meetings, and making sure everyone is in the know of everything happening all the time. Your voice is always heard, and generally people are pretty nice.
Cons
Landmark Forum is an essential part of this company, its culture, and all its ethics. It's mandatory (not optional as they want you to believe) and it is not something that many of us are prepared for. Almost all aspects of this company are in some way relative to Landmark. The company culture fails in so many ways because of this. there is a lack of trust in anyone who is not 100% living by the way they want you to at kitandace. many of the policies and jargon used are isolating, and not inviting.
Continue reading "Was difficult at the time but lots changing"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Neutral OutlookNo Opinion of CEOI worked at Kit and Ace full-time for more than 3 years
Pros
Innovative Fast moving Fun Energetic Blah blah blah
Cons
Lack of direction Shifting priorities
"The New Kit and Ace"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Kit and Ace full-time for less than a year
Pros
Open and collaborative work environment where you are empowered to contribute to the business and your voice is heard. Great learning and growth environment , with the opportunity to wear many hats and expand your skill set. Great people , energy and awesome office views ;)
Cons
Still in the process of shedding "Old World " Kit and Ace identity which at times feels like an uphill battle. Lean team (great for learning ) however at times can feel a little overwhelming.
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