Kit and Ace Reviews | Glassdoor.ca

Kit and Ace Reviews

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Found 133 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
32%
Recommend to a Friend
27%
Approve of CEO
Paul Wilson
37 Ratings
Pros
  • "The team at kit and ace is very supportive of all team members(in 9 reviews)

  • "Great people plan and development program(in 9 reviews)

Cons
  • "When the first set of lay offs happened, the management team had to work every day, all day(in 8 reviews)

  • "Shop Director was very select about her team; it seemed like if you followed her without question, you'd be taken care of otherwise not so much(in 6 reviews)

More Pros and Cons
  1. "SST (Head Office)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Kit and Ace full-time for more than 3 years

    Pros

    - ability to learn about many aspects of the business - close team (feels like a family) - new leadership and ownership - pivoting away from technical cashmere - new company and brand focus: Technical Apparel for the modern commuter

    Cons

    - people still associate our business to things that have happened in the past

    Kit and Ace2019-04-11
  2. Helpful (1)

    "Marketing Specialist"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Kit and Ace full-time

      Pros

      Great people, great perks + free snacks

      Cons

      It was a roller coaster of bad decisions from up top

      Kit and Ace2019-02-27
    • "Fast paced, fun"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Neutral Outlook
      Approves of CEO

      I worked at Kit and Ace full-time

      Pros

      Fast pace High growth Lots of learning Very action oriented Great people

      Cons

      Strategically unsound. Moved more quickly and didn't pick up as quickly as they liked. Obviously mass layoffs didn't help.

      Kit and Ace2019-02-19
    • Helpful (2)

      "Spinning out on this ride"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Vancouver, BC
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Kit and Ace full-time for more than a year

      Pros

      - Some amazing people working here - The product is great (+ discount)

      Cons

      - The amazing people actually never get to be amazing - next level micro management - Direction of the company changes on the regular - Seriously bad communication by management. Like, it’s almost funny but not really because people’s lives are impacted on the other end

      Advice to Management

      Admitting there is a problem is the first step

      Kit and Ace2019-02-22
    • "Company still struggling to find its way. However the dedicated and talented staff are working hard to find its niche."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Kit and Ace full-time

      Pros

      - Great staff and company culture - Excellent fitness benefits - Good discount on product - High standards in product integrity and display

      Cons

      - Young company competing against established brands - Still controversial after mass layoffs

      Advice to Management

      - Better communication about company direction to all employees - Improve on communication integrity regarding career prospects within company

      Kit and Ace2019-01-16
    • Helpful (1)

      "High stress, constant change"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Kit and Ace full-time

      Pros

      Amazing job perks like snacks and fitness classes

      Cons

      Contradicting information given by the heads of the company, made it stressful and difficult to create quality work. It was chaos.

      Kit and Ace2019-01-15
    • Helpful (1)

      "Interesting when in high growth phase"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Vancouver, BC
      Negative Outlook

      I worked at Kit and Ace full-time for more than a year

      Pros

      -company grew extremely fast, and with that came an abundance of interesting work, growth opportunities for current employees, and overall great scope of challenging work - Hiref lots of smart, driven people - Culture was one of autonomy, and relative amount of trust granted to employees (in comparison to larger, less progressive organizations) - opportunity to build a brand

      Cons

      - The company went through many iterations of brand development and strategy, thus affecting org structures and talent needs during the 3 years of rapid growth. This made for a relatively unstable and unpredictable environment for employees.

      Kit and Ace2018-12-04
    • "Head Office"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Compensation and Benefits
      Former Employee - Anonymous Employee 

      I worked at Kit and Ace full-time

      Pros

      -Ability to learn from a growing brand -Fast paced -Focus on personal development and goal setting

      Cons

      -Growing pains as a young company

      Kit and Ace2018-09-13
    • Helpful (2)

      "Team Member"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Kit and Ace full-time

      Pros

      Good base culture, good pay, everyone is generally friendly and works as a team.

      Cons

      The company is experiencing mass exits as there are no opportunities, and any execs or head office team members are completely uninformed and uninvested in the store level. Management makes it difficult to keep a passion for developing and pipelining within the company through their arrogance and obliviousness to anyone else. They consistently act out of integrity and skip over people for jobs to promote their favourites,...

      Show More

      Advice to Management

      Invest in store level teams, identify talent and work to develop and keep in company. Store level managers need serious coaching on supporting team members in the growth and development both inside and outside the company.

      Kit and Ace2018-08-01
    • Helpful (2)

      "Overly ambitious and missing the right intention"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Kit and Ace full-time

        Pros

        The rapid growth taught a lot - learning the hard way though.

        Cons

        Leadership missing aligned intention - growing so fast wasn't based in adding value to people, it came from ego and wanting to be the person with the most stuff

        Kit and Ace2018-06-28
      Found 133 reviews