Ketchum Reviews | Glassdoor.ca

Ketchum Reviews

Updated Mar 27, 2020

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3.5
71%
Recommend to a Friend
86%
Approve of CEO
Ketchum CEO Barri Rafferty
Barri Rafferty
47 Ratings
Pros
  • "Great people, clients and the work is great(in 24 reviews)

  • "Sociable culture, great clients to work on with opportunity to work and experience different clients(in 21 reviews)

Cons
  • "Terrible work/life balance especially for entry-level to mid-level employees(in 48 reviews)

  • "Fast paced; long hours at times(in 35 reviews)

More Pros and Cons
  1. "Great firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Vice President 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ketchum full-time for more than 10 years

    Pros

    Excellent leadership, a focus on creativity, emphasis on training

    Cons

    Work/life balance could be better

    Ketchum2018-02-22
  2. "intern experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern in Toronto, ON

    I worked at Ketchum part-time

    Pros

    wide array of clients.

    Cons

    no work life balance, no leadership, no mentoring.

    Ketchum2019-07-28
  3. "Despite being a Global company, Canadian office runs like a boutique"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Supervisor in Toronto, ON
    Doesn't Recommend
    Approves of CEO

    I worked at Ketchum full-time for more than 3 years

    Pros

    -Because it’s a small team, you have an opportunity to work on a variety of accounts within different industries -They have some great clients and interesting work

    Cons

    -Small team so there isn’t a lot of support and it can be a grind -Like other agencies, there is high turnover

    Continue reading
    Ketchum2019-05-18
  4. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ketchum full-time

    Pros

    Twelve sick days a year.

    Cons

    Management. They're unprofessional and unfit to be running an office.

    Continue reading
    Ketchum2018-06-08
  5. "Great clients, so so management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Toronto, ON
    Doesn't Recommend
    Neutral Outlook

    I worked at Ketchum

    Pros

    Big clients, friendly environment at local level. Solid training.

    Cons

    Poorly managed; all about the bottom line and don't care too much about what is right for the client or staff. Lots of turnover.

    Continue reading
    Ketchum2016-05-29
  6. "Account Executive at Ketchum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Hong Kong
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ketchum full-time for less than a year

    Pros

    1.) Great colleagues 2.) Supportive senior 3. Chance to work with big clients e.g Fortune 100 companies

    Cons

    1.) poor employee benefits 2.) long working hour 3.) high turnover rate i.e the average duration of each employee was less than 2 years

    Ketchum2020-03-27
  7. "Good name value, great exposure to high-level clients, lack of clear progression for juniors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PR Account Executive in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ketchum full-time

    Pros

    The name value of Ketchum goes without saying - you get great access and exposure to high-level clients and projects. Lots of company perks - flexible working, wellbeing. A lot of the people you work with are definitely some of the sharpest minds in the business, a lot of great people to learn from.

    Cons

    Lack of clear progression for junior staff, it can feel often that you are not progressing or developing as quickly or as well as one should working for such a name brand company. Pay at junior level is not great for the amount of time and energy expected to go into the work we do. Communication between teams and across the company should be better. Criteria on promotions is not clear. Can be a "university" type environment at times, social boundaries could be more professional. Often seems those that shout the loudest get noticed the most. Need to develop industry specialisms better so junior staff can hone and refine specialist skills and expertise eg. digital, crisis, sustainability etc.

    Continue reading
    Ketchum2020-03-19
  8. "It's about the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ketchum full-time for more than 10 years

    Pros

    Some of the smartest, most innovative and kindest people work at Ketchum.

    Cons

    Red tape, politics and parent company issues

    Ketchum2020-02-25
  9. "Great agency with strong leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ketchum full-time for more than 8 years

    Pros

    Emphasis on self-development, creative work and pushing boundaries

    Cons

    Occasional in-transparent executive decisions

    Ketchum2020-02-08
  10. Helpful (2)

    "The Worst!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Coordinator 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ketchum full-time for more than 3 years

    Pros

    There aren't any pros at Ketchum.

    Cons

    Ketchum is the most stressful place to work at. The managers expect you to work all hours of the night and the pay sucks. The never give credit where credit is due and everyone plays favorites. NEVER WORK HERE!

    Ketchum2020-03-06
Found 362 reviews