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Kerr, Robichaux & Carroll

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Kerr, Robichaux & Carroll Reviews

2.5

30% would recommend to a friend

(75 total reviews)
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Kevin S. Kerr

16% approve of CEO

20% positive business outlook

Kerr, Robichaux & Carroll has an employee rating of 2.5 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Kerr, Robichaux & Carroll employee rating is 33% below average for employers within the Legal industry (3.8 stars).

Reviews by job title

75 reviews
1.0
Aug 31, 2022
Recommend
CEO approval
Business outlook

Pros

Easy to get the experience needed to get your foot in the door literally anywhere else, since they’ll hire just about anyone.

Cons

It’s hard to even know where to start. Working here is a nightmare and being a client is just as bad. They intentionally stretch the timeline of a case out so they make the most money, leaving people in desperate need of financial assistance to fend for themselves months if not years longer than they should have to. Additionally, clients are treated with little to no respect by staff and individuals who try to treat their clients with even the slightest bit of common decency get chased out of the firm for “wasting time.” Furthermore, attorneys rarely know their cases and even if they do, cases are so poorly developed over the course of the claim even decent cases end up getting denied. And then there’s the nightmare that’s actually working here. Employees are treated with no respect and the ridiculously high turnover rate reflects this. They take advantage of younger people without the job experience for a better job or people from minority groups who have historically been gatekept out of this sort of job, and then saddle them with so much work and such a toxic work environment they eventually have a breakdown and are forced to quit. Furthermore, their HR information is poorly protected, with (past and present) employees addresses, social security numbers, and other private information easily accessible on the server for anyone to see. Which is particularly concerning considering the amount of harassment (sexual and otherwise) that female employees are forced to endure if they want to keep their jobs. Long story short: if you care about yourself or the people you’re working with, don’t bother trying to work here. You’ll be seriously disappointed.

1.0
Jan 18, 2022
Recommend
CEO approval
Business outlook

Pros

Pros: The satisfaction of knowing you survived one of the most (if not the most) toxic work places in Portland but got out soon enough to enjoy what’s left of your sanity and partially intact soul.

Cons

The pay is insulting for this type of work and the work load is disproportionate to the pay— honestly, you can make more as a receptionist downtown or a barista in training all over the city and not have to pinch pennies at home while managing vulnerable, sick people’s livelihoods. Clients are sold the idea that the firm is caring, compassionate place run by caring, compassionate people. That misconception leads to employees having to lie through their teeth about this god-forsaken place. The partners are narcissistic ego maniacs who regularly talk down to legal assistants across the firm. They have a habit of chewing out staff in front of others and behind closed doors. The HR department, if you can call it that, doesn’t hold anyone in leadership accountable for this type of behavior. They are fully enmeshed and has no impartiality. Also, you don’t have to be new to be put down or spoken to like you are a moron. If you aren’t one of their favorites that’s just part of the job. Speaking of favorites, the partners definitely have those. If you drink the coolaid, kiss up and survive long enough, you might get promoted— which sounds nice and might mean a tiny raise (tiny!) but it also means you had to leave your conscious somewhere back around the time you hit the 12-18 month mark. Also, most don’t stay here for more than a couple years. Commonly it’s a couple to a few months. The work culture is disingenuous, unsupportive, dysfunctional and saturated with cynicism and negativity. If you try to change anything about it the partners clamp down. Their old school, top down, “put you in your place” management style leads to disempowered, burnt out employees. There are no opportunities for ingenuity or honest conversations and growth. You’d think in a city like Portland, the leadership would have a progressive leaning management style and an inkling of empathy for their amazing (most of the staff are wonderful, hard working people) employees… but they don’t. The parters occasionally hint at caring about their staff but that’s tokenistic at best, there is always an agenda. I don’t trust any of them. Working here is hell.

1.0
Dec 25, 2021

Awful

Recommend
CEO approval
Business outlook

Pros

Will hire anyone. Easy way to get entry level office experience and customer service.

Cons

So just to start they are blatantly violating labor laws and breaking the law. They do not do the best for their clients, it is all about money to the detriment of doing the minimum required by an attorney. The partners are narcissistic freaks that actually believe they are not leeched to their clients and society as a whole.

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Glassdoor has 76 Kerr, Robichaux & Carroll reviews submitted anonymously by Kerr, Robichaux & Carroll employees. Read employee reviews and ratings on Glassdoor to decide if Kerr, Robichaux & Carroll is right for you.