Found 369 of over 3K reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Flexible and great flight benefits." (in 288 reviews)
- "It's a growing company and the benefits are great if you and your family likes to travel." (in 268 reviews)
- "The Culture is great and the flexibility for reservations makes it easy as a part time gig" (in 131 reviews)
- "People were great to work with and just about everyone loved their work and the company" (in 119 reviews)
- "Great travel benefits (free flights on jetBlue plus several agreements with other airlines)." (in 117 reviews)
- "Low pay and domestic flying" (in 164 reviews)
- "IROP's and time off and poor management" (in 113 reviews)
- "No leadership or guidance." (in 66 reviews)
- "Long hours and underpay as for salary match for USA customer service" (in 46 reviews)
- "Salaries are too low, would be nice to have free snacks" (in 35 reviews)
Ratings by Demographics
This rating reflects the overall rating of JetBlue and is not affected by filters.
Reviews about "low pay"Return to all Reviews
- 1.0Nov 22, 2023AnalystCurrent Contractor, less than 1 yearNew York, NY
I like the team I work with, Everyone is very approachable and kind from the managers to co-workers. I also get to work one day from home which makes my time here a little better.
First the commute, The airport location is too far and it often takes about 4-5 hours total to commute! The contract is low paying but they make it seem that if you do well in the role the company will hire you. After trying my best and getting good feedback from my managers I still won't get hire. The plan is just to renew my low paying contract. Making about $700 a week as an analyst with a masters degree should be a joke. Second, nobody here does what an analyst is supposed to do. Mainly all analyst do clerical work. I believe that that should be stated in the job description rather than making it seen like you would be dealing with data. I'm ready to leave this work behind. If you see contract work as Analyst do not fall for it, It will take years for the company to hire you and pay you half decently.
- 4.0Mar 31, 2014Flight AttendantCurrent Employee, more than 8 yearsBoston, MA
Travel benefits and fun environment.
First years of flying can be frustrating due to lower pay rates and limited schedule flexibility.2
- 2.0Jul 24, 2023Flight AttendantCurrent Employee, more than 1 yearOrlando, FL
Orlando supervisors are so nice and crews are nice.
I was based in NYC for a year and im so glad i got away from that emotional drain. Leadership in this company is disappointing to the people they allegedly lead. Pay is definitely really low when comparing the foot work we do to higher paying airlines. Service is broken up into bits to waste as much time as possible and extend the time we need to be standing instead of secured in our seats.1
- 1.0Nov 10, 2022Flight AttendantCurrent Employee, more than 3 yearsJohn F Kennedy Airport, NY
You can travel your peers are great
Huge pay disparities, multiple confusing charts to evaluate pay, one of the lowest paying FA airlines. Training is all over the place and there is no support form management. The union only tells your to grieve everything with no real solid results. Pay days are sometimes late and inaccurate. PTO is sometimes inaccurate crew scheduling means well but like every other department over worked and left with little to no resources TO effectively plot out flights.1
- 2.0Jan 11, 2022Ground Operations AgentCurrent Employee, more than 10 yearsBoston, MA
- Flight Benefits - Schedule Flexibility
- If you're low in seniority you will work a less than ideal schedule - Local managers severely lack core leadership skills - Corporate completely changed structure at the airports level and this has resulted in dissatisfaction and high attrition - New supervisors hired who have very little overall experience and it shows in their inabilities to properly lead - Completely changed how paystubs are worded resulting in confusion and concerns crewmembers aren't being paid accurately -Local management and corporate out of touch with airports as most of those in these higher up positions have or had minimal or zero experience in working in an airports environment - Starting pay is exceptionally lower than other airlines and other organizations with entry-level positions. Currently about 14 dollars an hour however a pay review is currently ongoing and this may increase. - Frequently made to stay past shift end due to inadequate staffing and frequent delays. - Elimination of training coordinators will result in potential failures in new employees knowledge of proper procedure resulting in potential safety issues -Health care copays continue to skyrocket every year and questionable new policies put in place for your personal care.7
- 5.0Nov 2, 2020Customer Support RepresentativeFormer Employee, more than 5 yearsSalt Lake City, UT
Perks, culture and flexibility. Working from home a plus.
Pay and stressful long hours are part of the job. Airline industry subject to weather and Covid19 type of events.
- 5.0Feb 2, 2022Flight AttendantFormer Employee, more than 3 yearsBoston, MA
The company culture at JetBlue is great. Of course you always have a few bad apples but for the most part, it is one big team where values are upheld.
JetBlue pays lower salary than other big airlines and working straight reserve for the first FEW years is challenging
- 4.0Nov 21, 2022Flight AttendantFormer Employee, more than 3 years
Great company culture Very supportive leads Consistently upgrading planes Great balance of work life
Not many affordable bases to live Pay kind of below average Quality life of reserve poor1
- 1.0Apr 26, 2015Reservations AgentFormer Employee
Nice team leads and supervisors who really try to help you within the guidelines they have to work with. Good coaching techniques.
Low pay--starts at 8.25 hour then 9.50 in 90 days, then 10.25 in a year. Training is stressful and not worth 8.25 hour. The work at home benefit and flight benefits do not make the hourly pay worth it. If you need flexibility--this is not the home job you are looking for. Spent more time trying to trade shifts to fit horrible schedule to my family's needs. It was a part time job that ended up being a full time job. If that's not bad enough, then you have to deal with rude people on the phones. Even working from home this job is not worth it. The flight benefits are not that great. If you do manage by some miracle to get your shifts covered to take time off, there is no guarantee you will even be able to get on a flight --it's standby benefits. So after all that work getting your shifts covered, you end up not being able to go.1