Jack Astor's Reviews | Glassdoor.ca

Jack Astor's Reviews

Updated Sep 12, 2019

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Found 189 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
78%
Approve of CEO
Jack Astor's CEO Peter Fowler (no image)
Peter Fowler
15 Ratings
  1. "Server/Shift-Leader"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack Astor's full-time for more than 3 years

    Pros

    High volume environment, long hours and a new experience everyday.

    Cons

    Late hours and lack of clear communication.

    Jack Astor's2018-09-26
  2. "Great place to work! ! !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack Astor's full-time

    Pros

    great work culture, great management, great training program and incentives, great benefits for servers/bartenders

    Cons

    internal options for promotion, not outsourced often from outside the corporation.

    Jack Astor's2018-09-12
  3. "Not Worth the Stress and Anxiety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/PEEP in Toronto, ON
    Doesn't Recommend

    I worked at Jack Astor's full-time for less than a year

    Pros

    Tips are pretty good for the style of restaurant Co-workers make great friends

    Cons

    Customers are often abysmal and managers will bend over backwards to appease them Training is disorganized Even when you book off work and it has been agreed to, you'll often get scheduled and it's "your problem" Managers either micro-manage or are nowhere to be found The corporate aspect is more of a hurdle than help They will take your Self Serve Card and refuse to give it back If you're good at your job,... don't expect to move up in the company

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    Jack Astor's2018-09-12
  4. "Weird policies but fun establishment"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Jack Astor's part-time

    Pros

    Fun people that work there

    Cons

    Weird policies like 3-5 accessories, hair styled like going to a wedding, management keen on micromanaging

    Jack Astor's2018-09-07
  5. "Just Okay"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Halifax, NS

    I worked at Jack Astor's full-time

    Pros

    Friendly Staff Staff parties Tastings of the whole menu free lollipops food discounts

    Cons

    judged on what you're wearing competitive

    Jack Astor's2018-08-09
  6. "Dishwasher"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ottawa, ON
    Doesn't Recommend

    I worked at Jack Astor's part-time for less than a year

    Pros

    kitchen workers get tip-payout which is nice, people are friendly and helpful

    Cons

    Stressfully, very late hours, generally not enjoyable, few breaks

    Jack Astor's2018-08-01
  7. "Server"

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    Current Employee - Server in London, ON

    I have been working at Jack Astor's part-time for less than a year

    Pros

    Shifts definitely go by quick, as it is a very busy, high-volume, quick turnover restaurant. Working here will build your interpersonal skills. The company wants you to be yourself and let yourself shine.

    Cons

    The long hours can be tiresome, especially day after day. Days can get hot on the patio.

    Advice to Management

    Listen to your team, they work for you and you also work for them. Listen to what they're asking for and they will give you what you need.

    Jack Astor's2018-07-08
  8. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FOH Manager in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack Astor's full-time for more than a year

    Pros

    Great people to work with

    Cons

    Wasn’t much room for advancement

    Advice to Management

    More mentoring

    Jack Astor's2018-07-19
  9. "horrible management"

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    Former Employee - Anonymous Employee 

    I worked at Jack Astor's full-time for more than 3 years

    Pros

    met great people which have become my best friends

    Cons

    they treat you like just another number

    Jack Astor's2018-07-18
  10. "Front and University"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jack Astor's full-time

    Pros

    -Fun coworkers -Good learning experience -Good music

    Cons

    -Unprofessional comments made by management daily -Questionable hiring practices (Im sure you can guess the criteria for working here) -Favoritism and a large staff means your hard work will not be noticed or rewarded unless you are friends with management in your personal life -2 hour shifts, not being paid for a total of 3 hours (illegal!)

    Advice to Management

    Overall management was unprofessional at this location (front and university) but then again this company is not known for its professionalism. Working here can be a good learning experience but I would not recommend to a friend unless they have a thick skin. The right personality CAN thrive here

    Jack Astor's2018-06-14
Found 189 reviews