Jack Astor's Cocktail Server Reviews | Glassdoor.ca

Jack Astor's Cocktail Server Reviews

Updated May 12, 2017

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Found 4 reviews

4.0
StarStarStarStarStar
74%
Recommend to a Friend
Peter Fowler
0 Ratings
  1. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cocktail Server in Brampton, ON
    Recommends
    Positive Outlook

    I have been working at Jack Astor's part-time for more than 3 years

    Pros

    - great tips - lots of regulars - love my co workers - fun environment - management is very good with requests off/ working around your schedule at another job

    Cons

    - long hours can be a pro and con depending on what you're looking for - seniority takes away from moving up to bar or full time cocktail and dining room day shifts - can be hard to leave on busy nights- lots of side work

    Advice to Management

    - I have worked at several restaurants and the Jackastor's Brampton management team is by far the best I have had. They make work fun, are supportive, and value guest experience as a number one priority which makes being a server there a lot easier.

    Jack Astor's2017-05-12
  2. "Waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cocktail Server in Kingston, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jack Astor's full-time for more than a year

    Pros

    - Amazing staff - Great atmosphere, lots of fun - Promo opportunities allowed for different ways to wow our guests - Great tips make the hours worth it

    Cons

    - General Management was awful - Tried to solve all problems with 'promo' food without fully addressing the issue - Did not respect employees that had (stated) prior out-of-work commitments - Very politicized environment

    Advice to Management

    Be more involved with your staff, actually care for them as human beings

    Jack Astor's2017-05-03
  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cocktail Server 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Astor's

    Pros

    Great head office group, very personable, kind and down to earth Lots of support Great core values Lots of opportunity to transfer if moving for another reason or even if you just want to try to work in another store

    Cons

    The benefits plan for full time employees isn't great for eye care or dental

    Advice to Management

    A better benefits plan might make for a bit less turnover among staff

    Jack Astor's2015-11-10
  4. "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Cocktail Server 
    Doesn't Recommend

    I worked at Jack Astor's

    Pros

    Fellow employees are generally fun to work with Can do really well in tips

    Cons

    Training is long and extensive (can also be a pro) Management is for the most part condescending and rude, unless speaking to a customer Long hours, not allowed breaks - once worked a 14 hour shift and begged for a break at the 12th hour

    Jack Astor's2015-02-23
Found 4 reviews