J D Wetherspoon Shift Manager Reviews | Glassdoor.ca

J D Wetherspoon Shift Manager Reviews

Updated Oct 8, 2019

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Found 75 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
72%
Approve of CEO
J D Wetherspoon CEO John Hutson
John Hutson
48 Ratings
  1. Helpful (4)

    "Easy Progress, Terrible job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    Good money and free food once you become a manager, nice social environment, profit-audit bonuses ( which are very hard to get, but you do get it sometimes) You meet a lot of people through out your day. Can learn a lot if you are willing. Good news is if this is your first job you will be prepared for anything after this one. It can`t get any worse after spoons.

    Cons

    Terribly understaffed always, company standards are impossible to achieve with the amount of hours and staff allocated. Staff are overworked (60hr weeks) and always on edge of quiting, considering it is just about minimum wage it is not a hard decision to make. As a manager you just depend on 16-19 year old students/teenagers to turn up to work ( which they never do, but you can`t sack them because you are already... massively understaffed). Relies on constant recruitment process since nobody wants to stay in these conditions and most of the time the ones that do stay are people that cant get a job anywhere else ( because they are unreliable or useless ) Be prepared to do shifts that you don`t even get paid for (for managers it is 40 hrs a week but you ll always do extra and dont get paid) Security is only on at weekends ( which everybody is aware of) so be prepared to be assaulted by someone that just wants another beer. Awful customer base, you ll be watching people kill themselves slowly day by day on the 1.99 john smiths that you sell. You ll be pretending to be a quality restaurant that sells a burger and a beer for a fiver and what is even worse is your customers are going to pretend that they are paying a lot of money for that burger so they ll expect it to be upper class but cooked under 5 minutes. Be prepared for a lot of complaints from cheap, uneducated drunks that will shout and swear in your face for giving them 6% head instead of 5% on their 1.99 beer. There is a lot more cons I can go about but I think if these haven`t changed your mind nothing will.

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    Advice to Management

    I suppose for what they aim to do in terms of head office they do it well, they make lots of money from poor drunks while giving their staff the training of their lifetime(you ll be pushed over your limits so much you ll be prepared for everything in life). In all seriousness they only and sole thing these businesses need is just to pay their staff properly so they don`t leave and also allocate more staff and hours... to the pubs so again they won`t leave. It really isn`t that much more expensive when compared with the amount of money that goes in.

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    J D Wetherspoon2018-04-19
  2. Helpful (1)

    "An ok employer, struggles to look after staff, will have huge difference in experience based on the venue you end up at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Willenhall, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time for more than 8 years

    Pros

    Good management training system Internal opportunity for progression always available Offer university courses Structured expectations can make the workload easier

    Cons

    Don’t usually get much say when your being transferred Money for the workload is pretty poor They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary

    Advice to Management

    Workload on bar and kitchen associates is often the reason for high staff turnover. Understaffing is a big problem.

    J D Wetherspoon2018-04-12
  3. Helpful (2)

    "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Grangemouth, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    Work/life balance, bonuses, free shares

    Cons

    Senior management need to remember how life as a manager is.

    Advice to Management

    When stepping up the ladder be wary of those you trod on to get there as when you fall back down they won't have forgotten.

    J D Wetherspoon2018-03-27
  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 10 years

    Pros

    Good not great wage, bonus' and perks great

    Cons

    Hours, life style obviously the state of customers

    Advice to Management

    All about making sure your back is covered in everything you do

    J D Wetherspoon2018-02-22
  5. Helpful (2)

    "5 years of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time for more than 3 years

    Pros

    Actually a good company to work for if senior management are competent. Benefits are good, as are bonuses although these can be influenced by your management to lessen them. Very good standards and standardisation across the brand. The customers generally are good to get to know.

    Cons

    The feeling that you are just a number, not a person. Senior management appear to have no grip on reality. They place people in jobs they are clearly incapable of doing just to watch them fail. Senior management also seem capable of making decisions about your health without consultation from occupational therapists or doctors. The lack of help sometimes is astounding.

    Advice to Management

    Listen to the people who work for you, and try to help rather than punish in difficult times. Treat people as people not numbers.

    J D Wetherspoon2018-03-02
  6. Helpful (2)

    "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Certified Shift Manager in Lancaster, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time for more than a year

    Pros

    + staff discounted meals + good rate of pay

    Cons

    - horrendous treatment of staff from senior management - constant negative-reinforcement to get work done - unrealistic targets and deadlines set - isolated work pattern, no chance for social life - can be forced to change site within 40 miles at short notice - little-to-no training. expected to run the building straight away - pressured into eating OOD stock to reduce waste, given disciplinary when contended... against

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    Advice to Management

    = help managers enjoy their jobs and this will reflect onto staff = help to change image of working at wetherspoons, its awful

    J D Wetherspoon2018-02-19
  7. Helpful (1)

    "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Bristol, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time for more than 10 years

    Pros

    Always a great team spirit. Fast, structured progression. Good Share save plan and discount schemes

    Cons

    Blame Culture, Long hours Often unfair rotas

    Advice to Management

    Look at rotas and the hours that your employees are expecting you to work.

    J D Wetherspoon2017-07-11

    J D Wetherspoon Response

    July 24, 2017Recruitment CoOrdinator

    Thank you for your feedback, we are sorry to hear that some things were not as you had expected and will work to resolve such issues.

  8. Helpful (1)

    "Working for Spoons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Southend-on-Sea, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time for more than 8 years

    Pros

    They look after you if you're a manager. I've enjoyed working for them over the years. I even returned after I left.

    Cons

    Can be hard for bar staff. Area managers and higher don't really care about the work force. Too many rules and regulations for working behind a bar.

    J D Wetherspoon2017-06-17

    J D Wetherspoon Response

    July 4, 2017Recruitment CoOrdinator

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are improvements to be made at a local level.

  9. Helpful (1)

    "Its pepsi is that ok?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Derby, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 5 years

    Pros

    Great discount, Great people, good Banter in a good team and excellent career prospects, almost all promotion is internal, listen to employees. upper managemant communication.

    Cons

    Poor work life balance, the managers saleried 45 hour week whilst it sounds nice has never been close to a reality, hard to achieve company KPI's

    Advice to Management

    Carry on doing what you are doing, but when we are 20 hours over consistently its not because we are taking it easy for 20 hours per week but its because we need those 20 hours to run the pub

    J D Wetherspoon2017-06-13
  10. Helpful (1)

    "Wetherspoon for succession"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Southgate, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 5 years

    Pros

    Great rewards, paid holiday, bonus

    Cons

    Unsociable hours, can be long hours

    J D Wetherspoon2017-05-19

    J D Wetherspoon Response

    May 23, 2017Recruitment CoOrdinator

    Thank you for the positive feedback

Found 75 reviews