Intrum Reviews

Updated Oct 13, 2021

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Found 89 of over 145 reviews

3.7
62%
Recommend to a Friend
92%
Approve of CEO
Intrum President and CEO Mikael Ericson
Mikael Ericson
28 Ratings
Pros
  • "Multicultural work environment, don't bother applying there for a job if you only speak one language(in 5 reviews)

  • "Really nice people to work with(in 4 reviews)

  • Cons
  • "No prospects of promotion, lack of clarity about the org structures, no training(in 3 reviews)

  • "workers management(in 2 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 2.0
      Current Employee

      Opinion

      Oct 13, 2021 - Accounting in Vilnius
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to collaborate with, learning opportunities if you have some previous experience to build on top, good salary

      Cons

      High employees rotation, management is not transparent and rarely listens about the employees needs, long working hours, tasks are required to be done in a very short period that might damage the quality

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    2. 5.0
      Current Employee, more than 3 years

      Swedish corporate culture with a moderate IT support

      Sep 17, 2021 - Senior Data Analyst in Budapest
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Modern looking, good atmosphere company. Colleagues are great, have solid backgrounds and solution oriented.

      Cons

      Lack of proper IT support, facing with the trap of SSC's world. Despite the managers are open for new wave things and ideas, without proper IT support and modern techniques it is a data informed company, not a real data driven one.

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    4. 2.0
      Current Employee

      Uk office pretty poor

      Sep 21, 2021 - Collection Specialist in Reigate, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work meet ups and nothing else

      Cons

      Customers are horrendous Training is poor Constantly monitored Not really any benefits Employees seem childish and managers pick favourites Managers can be unprofessional and overall not helpful Will be pulled up on money taken even when it’s luck of the draw

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    5. 4.0
      Current Employee, less than 1 year

      Project Coordinator

      Jul 23, 2021 - Project Coordinator in Vilnius
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great learning experience as a graduate

      Cons

      Could be improved in empathy, general listening to employees skills - especially concerning part during Covid. More appreciation of the employee compared to others, equal pay distribution that aligns with workload.

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    6. 4.0
      Current Employee, less than 1 year

      Debt collector

      Jul 22, 2021 - Debt Collector in Lyon
      Recommend
      CEO Approval
      Business Outlook

      Pros

      carte resto sodexo + monthly commission

      Cons

      Old school hierarchy - fixed schedules

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    7. 3.0
      Former Employee, more than 3 years

      Would not recommend

      Aug 5, 2021 - QA Engineer in Riga
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have some interesting projects to develop professional skills.

      Cons

      Haven't done a salary review for 3 years. They do not appreciate the employees that they have already on board. Quite rude HR and admin staff. Low salaries in comparison to the other similar companies. Not a clear management process.

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    8. 2.0
      Current Employee, less than 1 year

      Over all, not to recommend

      Jul 8, 2021 - Call Agent in Athens
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting job, especially for the Swiss Market

      Cons

      There is NO Team. Everyone is for themselves

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    9. 4.0
      Former Employee

      Good

      Jun 1, 2021 - Collections Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, Good craic and money ok

      Cons

      None I can think of

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    10. 5.0
      Current Employee

      Senior Software Engineer

      May 21, 2021 - Senior Software Engineer in Riga
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good, place, location, people, hr

      Cons

      big, bureaucracy, overwork, riga, smoking

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    11. 4.0
      Current Employee, less than 1 year

      Customer service

      May 16, 2021 - Customer Service Representative in Reigate, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work with nice people, supportive motivating. Able to work from home.

      Cons

      Training was a little poor for role, but manager and team supportive.

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