International SOS Reviews

Updated Jan 14, 2021

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3.5
69%
Recommend to a Friend
86%
Approve of CEO
International SOS Chairman and CEO Arnaud Vaissié
Arnaud Vaissié
387 Ratings
Pros
  • "Flexibility of work environment within certain departments(in 42 reviews)

  • "Supportive Management; Comprehensive onboarding/training; Great culture; Flexible working; Really good work-life balance;(in 26 reviews)

Cons
  • "Simplification of the Senior Management structure(in 30 reviews)

  • "More likely to reach top management if you are French and above all a man(in 19 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Mobilizing Projects - leading the class"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Specialist in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time for more than 5 years

    Pros

    Winning and mobilising projects on the ground that does something positive. So good

    Cons

    Work efforts has ups and downs depending on projects. Is still rewarding though

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  2. "Owner"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Owner in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time for more than 10 years

    Pros

    Awesome, every day, every hour.

    Cons

    Not many things can be noted.


  3. "SOS indeed!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ERT Emergency Response Technician in Leduc, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at International SOS full-time for more than 8 years

    Pros

    You get benefits immediately. Some good teams on-site.

    Cons

    “ A lot of people think that the distress signal is an abbreviation for “save our souls” or “save our ship.” But in reality, "save our souls" and "save our ship" are backronyms, and the letters don't actually stand for anything.” I couldn’t think of a better way to describe this company. If you’re a doctor or nurse ISOS has lots of opportunities for you. If you are EMR, PCP, firefighter or rescue tech then prepare to be disappointed. No interview or physical orientation process, endless online training that has nothing to do with job description, terrible scheduling department that will send you all over the province within 72 hours, no in-house training for rope techs or firefighters, no education or retirement programs, cheap gear, ugly uniforms, random trucks that say CIP or Heartlake on them, co-workers with extremely questionable skills or ethics, horrible management that refuses to listen to any feedback. There are some pros. If you get hired you get benefits immediately since they are so desperate for people. Some sites have really good crews on them that are insulated from head office. They have some work local to big cities like Fort Mac or Edmonton. The pay is pretty low for industrial standards so the good doesn’t outweigh the bad. Only apply if you are desperate for work or really need to get your teeth fixed.

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  4. "Pick another company..not this one"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - OFA III in Edmonton, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at International SOS full-time for less than a year

    Pros

    If you want job experience..but not a salary to live on..it may work

    Cons

    Scope of job vastly increased and no offer to compensate is offered. Either by salary..time off..gas for drive to site..etc. you get hired then get a huge amount or tasks for little pay

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  5. "Solid employer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced Care Paramedic in Edmonton, AB
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at International SOS full-time

    Pros

    A stable large international company

    Cons

    Supply chain seems to be slow

  6. Helpful (3)

    "Look elsewhere ACP's, you/we deserve better."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced Care Paramedic 
    Doesn't Recommend
    No Opinion of CEO

    I have been working at International SOS full-time for more than a year

    Pros

    Dealing with talent acquisition ( Shawnene) has been incredibly pleasant. Truly an individual on the top of her game and likely the only reason i signed on with this company and have remained to this day.

    Cons

    -Talent acquisition is where the good reviews end. -Utter lack of accountability and leadership amongst "leads" in the field, and managers. - Complete and unapologetic communication absence between field staff and managers/head office staff. - Lowest day rates in the industry for ACP's, although they advertise otherwise which is clearly false. - Flights/travel expenses for rotating employees not fully compensated and individuals chronically go months without being reimbursed. - Field equipment is chronically outdated/expired. Current kit contains expired ACLS medications that have been so for 1 month +. - Field employees often left with the brunt of the negative feedback received from clients with nowhere to turn to have said issues delt with. - Most ACP jobs on current pipeline projects are truck jobs. Not clinic jobs as recently advertised.

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  7. Helpful (1)

    "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at International SOS full-time for less than a year

    Pros

    -good crews -people want to work here -good mentor ship

    Cons

    -poor job expectations and what is expected of you

  8. Helpful (2)

    "Make sure to get contract in writing before accepting ANYTHING"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMT/PCP 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at International SOS full-time for less than a year

    Pros

    The Talent acquisition coordinator is ON TOP of her game. She will make sure to get back to you every time that new information comes up, she answers all your questions in a timely fashion, and will do her best to make your hiring process timely and easy. They also have lots of education available to workers, so you can always better yourself here!

    Cons

    They hire people prematurely. You need to make sure that you have a contract and it is signed before even saying you'll work for them.

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  9. "International SOS"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Paramedic in Edmonton, AB
    No Opinion of CEO

    I have been working at International SOS full-time for more than 5 years

    Pros

    -Clinic jobs with opportunity to learn -Good courses online for Continuing Education -Operation Managers are typically readily available and respond to you quickly

    Cons

    -Very little room for growth or advancement, -Above mentioned clinic jobs are difficult to come by -Head Office is difficult to deal with and staff always seem too busy -Ex Owner of CIP has told his employees that they are replaceable (CIP is an International SOS Company and the mentioned person still works for CIP/International SOS) -Very little employee recognition. No difference in salary for experience or time worked. Only difference is between different sites. -Zero accountability -Many incompetent people hold permanent positions within the company due to lack of recruiting options -Interview process is non existent.....Especially for anyone working above a PCP level -No interaction between different sites

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  10. Helpful (1)

    "Run!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EMR in Edmonton, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at International SOS part-time for more than 8 years

    Pros

    You do get paid on time sometimes.

    Cons

    Terrible, rude management with little to no field experience. Cheap equipment such as uniforms. No employee advancement or education programs. Zero benefits, bonuses or wage increases for casual staff.

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