Indigo Books & Music Employee Reviews about "work environment"

Updated Nov 25, 2021

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Found 94 of over 1,330 reviews

4.0
78%
Recommend to a Friend
66%
Approve of CEO
Indigo Books & Music Chairman and CEO Heather M. Reisman
Heather M. Reisman
524 Ratings
Pros
  • "Great work environment, supportive leaders(in 94 reviews)

  • "Great people to work with (Depends on location though)(in 67 reviews)

  • Cons
  • "Too much is expected for minimum wage(in 118 reviews)

  • "only part time work was available for me(in 52 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "work environment"

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    1. 5.0
      Former Employee

      good place to work

      Aug 29, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good environment to work for

      Cons

      bad location to work at

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    2. 4.0
      Former Contractor, less than 1 year

      Good working environment

      Nov 25, 2021 - Customer Experience Representative in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxing working environment. Friendly colleagues.

      Cons

      No commission. Only fixed salary.

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    3. 4.0
      Current Employee

      Good work environment, good discount

      Nov 18, 2021 - Customer Experience Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment. Everyone working at my location is very nice and great to work with. The discount is really great. Very good experience for a retail job.

      Cons

      Not great pay but that is to be expected

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    4. 3.0
      Former Employee, less than 1 year

      Management was terrible

      Sep 10, 2021 - Operations Associate in Barrie, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved the job and the people who hired me Fun work environment at first Early morning shifts suited my lifestyle Great discounts One manager was empathetic and kind

      Cons

      Job was misrepresented Management changed after I was hired and they were awful and not supportive It turned into a very negative and toxic work environment Management played favourites and did not switch up duties, even though some of us were in pain Seasonal employees were expected to work twice as hard and fast as the permanent employees I wish I could have stayed on working with the kind, positive employees

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    5. 3.0
      Former Employee, more than 1 year

      Indigo

      Aug 10, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great. The leaders care. Easy work environment. Staff discount is good Good place to be yourself without judgement.

      Cons

      Outdated computer systems Very confusing job description as many leader roles overlap. Dress code is less than desirable Not enough structure

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    6. 3.0
      Former Employee, less than 1 year

      Customer Service Representative

      Jul 29, 2021 - Customer Service Representative in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      friendly work environment, flexible work schedule, easy work load, central location, good work culture, good training, opportunities to learn lots of new things, lots of the employees have a passion for literature.

      Cons

      not enough hours, part-time position available only, always ask staff to sell "Plum Plus" to customers, poor standard on return/ refund policies

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    7. 5.0
      Current Employee

      Company willing to support growth.

      Jul 12, 2021 - Customer Service Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work environment, advancement opportunities, corporate listens to and can be reached by employees

      Cons

      most jobs are retail, can be physically challenging

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    8. 4.0
      Current Employee

      Happy!

      Jul 6, 2021 - Customer Experience Representative in Dartmouth, NS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employee discount, joyful working environment, friendly coworkers, scheduled breaks

      Cons

      hierarchy management, hours on your feet

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    9. 4.0
      Current Employee

      Relatively good place to work

      Jun 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -flexible hours -staff discount -positive work environment

      Cons

      -does not always follow best practices -small format locations tend to be less busy, idle time

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    10. 5.0
      Former Employee, more than 1 year

      Good company

      May 22, 2021 - Associate in Brampton, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Salary and work environment for the employees.

      Cons

      some favouratism at the warehouse level.

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