Indigo Books & Music Employee Reviews about "minimum wage"

Pros

Good Environment Nice coworkers and managers Job is straightforward and not difficult

Cons

Minimum wage Job is repetitive and can be boring if you are someone who likes a change of pace

Pros

Flexible scheduling, great team, employee peeks

Cons

Paid just above minimum wage even after having worked there for 4 years, and despite glowing performance reviews, and no benefits for part-time staff.

Pros

You get a lot of hours if you want a lot of hours. Generally, the staff is quite nice. You get a good discount on the product and it is genuinely fun to sell and speak to customers about. I'm quite fond of the kids' section, there's so much to do and you're never bored. Covid-dependent, you get to borrow books from the store for free, that's a nice perk. You get a lot of chances to really speak to and bond with customers which can be very rewarding.

Cons

You're started on minimum wage and told that you can easily work your way up to a higher pay grade, many of my coworkers have been there for years and are insanely overqualified making only perhaps a dollar more than I am. With the new system, no one is set to work specific sections anymore which means that you'll often get put somewhere where you are extremely unfamiliar with the product and often have to tell customers outright that you know nothing about it nor where to find it. This is location-dependent but you will often get abuse thrown at you from customers, especially regarding covid mandates, with very little backup from management. Actually, sometimes you'll have abuse thrown on you from management as well and it will make your life extra hard. For a minimum wage job, you are expected to break your back for absolutely everyone in the store. Often, you will find yourself covering other people's lack of work alone with no acknowledgment or compensation. Certain sections require much more work and backup and the latter is simply not given to you no matter how often you ask for it. I've had many customers look at me in shock when they realize that we do not get a commission, especially in sections that require special training. In fact, you do not get any form of extra compensation for any extra training you might have, even if it means you are one of the few in the store who is capable of working that particular section. I have also found that the store hygiene is not ideal, as I and many of my coworkers are repeatedly getting ill despite constantly washing our hands and wearing masks. Despite this, they still want to reopen seating and restrooms to the public with absolutely no concern for our well-being. It is worth mentioning that our restrooms are shared with our customers and since there is no covid/vaccine protocol around entering retail stores, we are put insanely at risk. I would also like to bring up the issue of safety in the store. Many of my coworkers, myself included, have been followed around the store by customers trying to harass us or ask us out. Our safety net is a pager, which can often not function properly or sometimes is simply not provided to us either because management does not have enough for their employees or they decided they are angry with you that day and want to "put you in your place". In either case, it means that you are unable to accurately do your job as well as in an unsafe position as you cannot call for help if you are being harassed and followed by a creepy customer. This is also a safety hazard if it comes to things such as missing children being reported or shootings occurring within the workplace, as this is the primary form of communication between employees. This is not even mentioning how ridiculous the dress code is and how much of an upfront cost it is considering it is literally a minimum wage job. It was definitely a fun job at first and a fast-paced environment, however, it is absolutely not worth minimum wage. For the expectations that are demanded of you, starting wages need to be much much higher and capping wages should be as well, with significantly more potential for raises in pay throughout. I am still in shock that my coworkers have had to legitimately argue for 20 cent pay raises after years of working at the store and putting their heart and soul into the job.

Pros

Supportive environment, professional retail, inclusive, room for internal growth with company

Cons

As its an entry level employer it shares the common issue of minimum wage pay for long work days

Pros

Great products and great management

Cons

The pay is minimum wage

Pros

Great place for first job!

Cons

Short shifts and minimum wage