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ISS Reviews

Updated 16 February, 2018
363 reviews

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2.9
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Approve of CEO
ISS Group CEO Jeff Gravenhorst
Jeff Gravenhorst
5 Ratings

363 Employee Reviews

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Pros
  • its a good company but i rather boost much of more knowledge based on my responsibilities (in 11 reviews)

  • quite a few long term employees, great place to take maternity leave, not much overtime was done, respect for work life balance (in 6 reviews)

Cons
  • Upper management often not in tune with opertions (in 10 reviews)

  • There is no support for traveling (in 7 reviews)

More Pros and Cons

  1. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at ISS full-time (More than a year)

    Pros

    Company puts employee safety first

    Cons

    Benefits weak, no RRSP or Bonus


  2. "Office Services Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company to work for

    Cons

    Could pay better salaries in Canada

    Advice to Management

    Treat you people good and they won't leave for other opportunities


  3. "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager
    Current Employee - Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISS full-time (More than 3 years)

    Pros

    Fasst paced, support from co-workers and managaemrnt, your voice is heard when you have suggestions for improvement. There's opportunity for growth and they promote from within.

    Cons

    Benefits could be better and there needs to be better communication from corporate down to the site when changes are made to policies and procedures. While there is plenty of growth opportunity, there is no one training you to take the next step in your career.

    Advice to Management

    Site level management needs to do better with empowering their employees to grow beyond the account with ISS and show their employees the opportunities that are available. They need to have career path training and really take into consideration what people are saying on their annual reviews.


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  5. "Alright place to work, but favouritism is rife"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cleaner in Glasgow, Scotland (UK)
    Current Employee - Cleaner in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ISS part-time (Less than a year)

    Pros

    Easy work, nice staff, no real amount of pressure just very laid back, management are nice, well to me any way.

    Cons

    Very repetitive, and it’s basic grunt work, same thing over and over again, and some of the other staff are set in there ways and don’t take too kindly to “newbies”


  6. "Huge company with good values"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ISS full-time (More than 5 years)

    Pros

    Good company values, great canteen and good employment benefits. Flexibility to work from anywhere. The company is being very successful and going through a big change.

    Cons

    The work load and amount of projects


  7. "Office service generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at ISS full-time

    Pros

    Room for advancement in the company

    Cons

    I don't really have anything negative to say

    ISS Response

    29 Jan, 2018 – VP Talent, Learning & Development

    Thanks for your review! I'm glad to hear you're having a positive experience working for ISS! Please keep looking for ways for us to innovate and do things better, your opinion matters to us!... More


  8. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cleaner in London, England (UK)
    Former Employee - Cleaner in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ISS (More than 3 years)

    Pros

    Good Hols
    Good Management

    Cons

    None I can think of

    Advice to Management

    Keep it up

    ISS Response

    22 Jan, 2018 – VP Talent, Learning & Development

    Thanks for your review!!! I think ISS is a great place to work as well!!!!!


  9. "nice facility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Engineer in New Delhi (India)
    Current Employee - Electrical Engineer in New Delhi (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISS full-time (More than a year)

    Pros

    don't worry about salary

    Cons

    no cons for this company but salary is very low

    ISS Response

    22 Jan, 2018 – VP Talent, Learning & Development

    Thanks for your review! We will always try to balance competitive compensation within the construct of our contract with customers. As you know, its a constant balancing act.


  10. "Okey okey company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Pune City (India)
    Former Employee - Sales in Pune City (India)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at ISS full-time (More than a year)

    Pros

    They are good clients.,

    Cons

    Not a good pay scale, Lots of Politics at higher management.

    Advice to Management

    They are not taking care of the employees, Basically, it depends upon managers.

    ISS Response

    22 Jan, 2018 – VP Talent, Learning & Development

    Thanks for your review! Its unfortunate you had a poor experience. I agree that taking care of ISS employees is priority one to ensure our customers are happy as well. We are working at equipping... More


  11. "Horrible place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get paid weekly and some people are nice. For the most part you work at your own pace. Good benefits and flexible.

    Cons

    They’re racist. They treat everyone like own them and like they’re supposed to read minds. Their communication is horrible. They never communicate anything to anyone until after the fact. They allow people to lie and do what they want and they play favorites. It’s a terrible place to work. They talk about all of their cleaners and companies and higher ups like they’re nothing but then turn around and smile in their face. Worst place I’ve ever worked in my life.

    Advice to Management

    Stop playing favorites and run the company according to production! Maybe the. You won’t lose accounts so often. Force people to take accountability and stop sweeping things under the rug and being racist.

    ISS Response

    5 Feb, 2018 – VP Talent, Learning & Development

    Thanks for taking the time to review ISS. We are distressed to hear about your experience. We at ISS have a ZERO TOLERENCE policy for discriminatory behavior of ANY KIND. My hope is that you shared... More


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