ICBC (Canada) Employee Reviews about "office politics"

Updated Jun 5, 2020

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3.7
74%
Recommend to a Friend
90%
Approve of CEO
ICBC (Canada) President and CEO Nicolas Jimenez (no image)
Nicolas Jimenez
85 Ratings
Pros
Cons
  • "ICBC is a unionized organization, so pay is not on par with the market(in 11 reviews)

  • "Office politics, no oversight of management(in 9 reviews)

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Reviews about "office politics"

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  1. Helpful (3)

    "Ok pay, tough culture"

    3.0
    Former Employee - Staff 
    Recommends

    I worked at ICBC (Canada) full-time

    Pros

    Good coworkers, chance to gain experience

    Cons

    Office politics, no oversight of management.

  2. Helpful (6)

    "Software Developer"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in North Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at ICBC (Canada) full-time for more than a year

    Pros

    -Pension, there's nothing else that's good.

    Cons

    Low Skill Advancement: Upon arriving to ICBC, I knew the moment I set foot inside it was a mistake. They don't care about the best development practices, nor do they care about skillset. They use out of the box solutions like "OutSystems" which can quickly stifle your skillset (if you had one walking in). At the end of the day ICBC is not a tech company, and has only 1 goal, to sell you insurance. Dysfunctional Teams: Aside from that, ICBC has a serious culture for dysfunction. People on my team were difficult to work with, not to mention there are individuals who have conducted workplace bullying/harassment, and management does nothing. I think there's a strong disconnect with different age groups, older employees are stuck in there ways and expect younger workers to comply with there way of doing things which are not necessarily the correct way. Horrible Culture Office politics are definitely a thing here. The cultural tone set here is that you have to find someone to complain about otherwise they will come after you. People are more interested in what you are doing, saying, and where you are, then minding their own business and conducting your work. High work load/low pay/not enough staff: They preach work-life balance, yet, there is none of that. Also they don't pay you very well to begin with. By the time you've conducted a few years of service, the pay you expected a few years back is out of date. In addition they don't have enough employees to conduct the work they want with the timelines they want.

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    ICBC (Canada) Response

    December 17, 2019Recruitment Manager

    Thanks for taking the time to write a review. I’m sorry to hear about these experiences. If there’s anything specific you would like us to look into for you, please email us at askhr@icbc.com.

  3. Helpful (1)

    "This job is not for everyone"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Injury Adjuster 
    No Opinion of CEO

    I worked at ICBC (Canada) full-time for more than a year

    Pros

    Every other Friday off or time off days Possibilities of advancement Great people to work with

    Cons

    Office job Micromanagement Office politics Benefits are not the greatest...

  4. Helpful (1)

    "Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lawyer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICBC (Canada) full-time for more than a year

    Pros

    pension. Good co-workers. Friendly atmosphere.

    Cons

    government; a lot of office politics. Moves at a glacier pace.

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  5. Helpful (4)

    "ICBC"

    1.0
     

    I worked at ICBC (Canada)

    Pros

    Good benefit with pension and paid holiday

    Cons

    Negative office culture. Too much office politics and gossips. Very limited room to grow.

  6. Helpful (3)

    "Secure job in a overall negative atmosphere"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at ICBC (Canada) full-time

    Pros

    Decent pay, comprehensive benefits, plenty of time off, and job security. There is also the option of taking an extended leave of absence after putting in a certain number of years of service.

    Cons

    Non-stop corporate re-orgs, so senior management and front-line managers are in a continual state of flux and fear. There's a lack of clear vision from management (nobody seems to know what the plan is) and as a result of this, job duties and training requirements are unclear. Low employee engagement scores. Many jaded, unhappy and apathetic co-workers. Office politics, drama and infighting. Battles between employees and managers, the union and the corporation, making it an overall negative and depressing environment to work in.

  7. Helpful (3)

    "Admin assistant"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at ICBC (Canada) full-time

    Pros

    Good pay and benefits, compressed work hours, union environment

    Cons

    Horrible company culture, office politics

  8. Helpful (6)

    "Terrible Work Environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Support Assistant 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ICBC (Canada) full-time for more than a year

    Pros

    -Decent salary and good benefits

    Cons

    -Awful overpaid managers who don't actually manage or support their staff. I initially thought management was okay, but realized how wrong I was about that as I continued to work there. Management and higher ups tend to ignore problems or act like they don't exist when it suits them, and lack compassion for their employees -Office politics are rampant -Negative work atmosphere/low office moral. Coming into work was just depressing -Excessive workloads -Employees that have been there for a long time are protected even if they under perform, and other employees are expected to pick up the slack -Not open to new or outside ideas, culture is even resistant to outside hires

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  9. "Good place to work, if your just starting out"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Support Assistant in Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at ICBC (Canada) full-time for more than 3 years

    Pros

    Chance to get your CIP courses, if you have your manager's approval

    Cons

    Overwhelming workload. Staff shortage, due to cutbacks. Office politics.

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