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Hyatt Reviews

76% Recommend to a Friend
Hyatt President and CEO Mark S. Hoplamazian
90% Approve of CEO
Recommend to a Friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
2,234 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "GREAT BENEFITS!! Insurance is great and the hotel discounts.(in 588 reviews)
  • "And some of the people that work there are great people whom I will miss.(in 282 reviews)
  • "Great culture and travel perks(in 134 reviews)
  • "All staff is friendly and set a 'chill' feeling to the environment while maintaining upscale service.(in 116 reviews)
  • "Employee friendly and visible growth.(in 105 reviews)
  • "Pay is low and sometimes it can feel like there is shadiness happening at higher levels(in 279 reviews)
  • "management was poor.(in 279 reviews)
  • "Long hours pretty intense job highly stressful as you are dealing with high volume of clients.(in 235 reviews)
  • "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g.(in 137 reviews)
  • "No work life balance / HR is fully committed to helping the company and not the employees that raise issues.(in 118 reviews)

Ratings by Demographics

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Found 5,860 of over 7K reviews

Updated Sept 27, 2023

    1. 5.0
      Jul 13, 2023
      Banquet Server
      Current Employee
      Vancouver, BC
      CEO Approval
      Business Outlook


      Great co workers and manageea


      Not enough hours for part time

      1. 5.0
        May 15, 2023
        Former Employee, more than 5 years
        Vancouver, BC
        CEO Approval
        Business Outlook


        Great place to work, everyone is extremely friendly and great benefits


        It is a union job, starting new could take a long time to climb the ladder for seniority

      2. Join the Hyatt team
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      Viewing 1 - 10 of 5,860 Reviews

      Hyatt Reviews FAQs

      Hyatt has an overall rating of 4.0 out of 5, based on over 6,726 reviews left anonymously by employees. 76% of employees would recommend working at Hyatt to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has decreased by -1% over the last 12 months.

      76% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hyatt 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

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      Procurement Manager

      I recently had an interview with an amazing company. The job description was exactly what I wanted. The pay was even better. It was a Remote position, which is a great bonus, but not a huge selling point for me as they are semi-local and would only require 2 days in office. The benefits were the best I've seen: starts on day 1 of employment, all insurances 100% paid for you and your family. 401k, 6% match, no vesting period. Continuous education and certifications, child care, To be cont'd..



      I got an offer from Amazon with a start date of mid-Nov. I already have an important vacation planned for a month from mid-Dec to mid-Jan. What should I do?



      Just finished a case interview. Overall, I thought it went well but was a little confused at one of the charts they showed. After I provided my recommendation the interviewed said "great job" then moved on to questions. Is this a good sign to is this something that is commonly said by interviewers?


      Glassdoor has 6,726 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.