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Hyatt Reviews

4.0
76% Recommend to a Friend
Hyatt President and CEO Mark S. Hoplamazian
90% Approve of CEO
4.0
76%
Recommend to a Friend
90%
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
2,234 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "GREAT BENEFITS!! Insurance is great and the hotel discounts.(in 588 reviews)
  • "And some of the people that work there are great people whom I will miss.(in 282 reviews)
  • "Great culture and travel perks(in 134 reviews)
  • "All staff is friendly and set a 'chill' feeling to the environment while maintaining upscale service.(in 116 reviews)
  • "Employee friendly and visible growth.(in 105 reviews)
Cons
  • "Pay is low and sometimes it can feel like there is shadiness happening at higher levels(in 279 reviews)
  • "management was poor.(in 279 reviews)
  • "Long hours pretty intense job highly stressful as you are dealing with high volume of clients.(in 235 reviews)
  • "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g.(in 137 reviews)
  • "No work life balance / HR is fully committed to helping the company and not the employees that raise issues.(in 118 reviews)

Ratings by Demographics

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Found 5,860 of over 7K reviews

Updated Sept 27, 2023

    1. 5.0
      Jul 13, 2023
      Banquet Server
      Current Employee
      Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great co workers and manageea

      Cons

      Not enough hours for part time

      1. 5.0
        May 15, 2023
        Server/Waiter
        Former Employee, more than 5 years
        Vancouver, BC
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great place to work, everyone is extremely friendly and great benefits

        Cons

        It is a union job, starting new could take a long time to climb the ladder for seniority

      2. Join the Hyatt team
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      Viewing 1 - 10 of 5,860 Reviews
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      Hyatt Reviews FAQs

      Hyatt has an overall rating of 4.0 out of 5, based on over 6,726 reviews left anonymously by employees. 76% of employees would recommend working at Hyatt to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has decreased by -1% over the last 12 months.

      76% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hyatt 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

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      Glassdoor has 6,726 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.