Hudson's Bay Company Customer Service Representative Reviews

Updated Jul 28, 2020

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3.3
56%
Recommend to a Friend
31%
Approve of CEO
Hudson's Bay Company CEO Helena Foulkes (no image)
Helena Foulkes
3 Ratings
  1. "Great Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Recommends
    Positive Outlook

    I worked at Hudson's Bay Company part-time for less than a year

    Pros

    Good management team, understanding and compassionate

    Cons

    Pay is on low side

    Hudson's Bay Company Response

    November 8, 2019

    Thank you for your feedback. We will share your concern with the appropriate leadership to better address issues in the future.

  2. "temporary is okay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Edmonton, AB
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Hudson's Bay Company part-time

    Pros

    -Meet a lot new people -Not not doing any heavy stuffs

    Cons

    -you gonna be in trouble if you are becoming friend/close friend with other associates. -many manager didn't your contribution and your hard work to the company.

    Continue reading

  3. "HBC"

    4.0
    Former Employee - Customer Service Representative 

    I worked at Hudson's Bay Company part-time

    Pros

    Friendly Staff, discount, fair treatment

    Cons

    Hours are inconsistent and pay is low like most retail

  4. Helpful (1)

    "Working on the sales floor in retail"

    3.0
    Former Employee - Customer Service Representative 

    I worked at Hudson's Bay Company part-time

    Pros

    Big store, lots of people to work with, if you like shopping theres lots of departments to shop in

    Cons

    Minimum wage, mostly weekend hours, had to push opening credit accounts

    Hudson's Bay Company Response

    March 25, 2020

    Thank you for sharing your thoughts with us. We will be reviewing your feedback with the appropriate leadership team to better address these issues in the future.

  5. Helpful (1)

    "Overall"

    2.0
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Customer Service Representative in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hudson's Bay Company part-time for more than 10 years

    Pros

    People are mostly great working with

    Cons

    Culture is crap, company doesn’t care,

    Continue reading

    Hudson's Bay Company Response

    March 25, 2020

    Thank you for bringing this concern to our attention. We encourage you to get in touch with your manager and/or your HR business partner to discuss this issue in more detail.

  6. Helpful (1)

    "Good first job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Hudson's Bay Company part-time for more than 3 years

    Pros

    Lots of great people You dont need any experience Small staff discount

    Cons

    Good luck getting a raise. Not much room for growth. They push you for credit card applications. Can be very busy

    Hudson's Bay Company Response

    August 22, 2019HR Operations Manager

    Thank you for sharing your thoughts about the company!

  7. "Nice company with good co-workers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Halifax, NS
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hudson's Bay Company part-time for less than a year

    Pros

    People who you're working with are nice

    Cons

    Not enough hours in normal days and no room for promotions

    Hudson's Bay Company Response

    August 18, 2019

    Thank you for your feedback. We will share your concern with the appropriate leadership to better address issues in the future.

  8. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Neutral Outlook

    I have been working at Hudson's Bay Company part-time for more than 5 years

    Pros

    Understanding management. Being able to move around within the company and move up in positions

    Cons

    No cons at this time

    Hudson's Bay Company Response

    July 22, 2019HR Operations Manager

    Thank you for sharing your thoughts about the company!

  9. "Student job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Hudson's Bay Company part-time

    Pros

    Flexible hours, good for students

    Cons

    Impossible to grow, not for people who want to achieve something.

  10. "Min effort required"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in West Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hudson's Bay Company part-time for more than a year

    Pros

    Easy Customer service position, does not require lots of memorization. Great starting place especially if youre still in school

    Cons

    your work is not really valued unless you open credit cards. Low pay

Found 27 reviews