Hudson's Bay Company Customer Service Representative Reviews | Glassdoor.ca

Hudson's Bay Company Customer Service Representative Reviews

Updated Aug 20, 2019

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Found 22 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
0%
Approve of CEO
Helena Foulkes
2 Ratings
  1. "Seasonal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Scarborough, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hudson's Bay Company for less than a year

    Pros

    coworkers are really helpful and nice

    Cons

    dept manager can be rude and dont give a damn type

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    Hudson's Bay Company2016-12-06
  2. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Hudson's Bay Company part-time for more than 3 years

    Pros

    Lots of great people You dont need any experience Small staff discount

    Cons

    Good luck getting a raise. Not much room for growth. They push you for credit card applications. Can be very busy

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    Hudson's Bay Company2019-08-21

    Hudson's Bay Company Response

    August 22, 2019HR Operations Manager

    Thank you for sharing your thoughts about the company!

    Continue reading
  3. "Nice company with good co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Halifax, NS
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hudson's Bay Company part-time for less than a year

    Pros

    People who you're working with are nice

    Cons

    Not enough hours in normal days and no room for promotions

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    Hudson's Bay Company2019-08-17

    Hudson's Bay Company Response

    August 18, 2019HR Operations Manager

    Thank you for your feedback. We will share your concern with the appropriate leadership to better address issues in the future.

    Continue reading
  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Neutral Outlook

    I have been working at Hudson's Bay Company part-time for more than 5 years

    Pros

    Understanding management. Being able to move around within the company and move up in positions

    Cons

    No cons at this time

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    Hudson's Bay Company2019-07-17

    Hudson's Bay Company Response

    July 22, 2019HR Operations Manager

    Thank you for sharing your thoughts about the company!

    Continue reading
  5. "Student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Hudson's Bay Company part-time

    Pros

    Flexible hours, good for students

    Cons

    Impossible to grow, not for people who want to achieve something.

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    Hudson's Bay Company2019-05-06
  6. "Min effort required"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in West Vancouver, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hudson's Bay Company part-time for more than a year

    Pros

    Easy Customer service position, does not require lots of memorization. Great starting place especially if youre still in school

    Cons

    your work is not really valued unless you open credit cards. Low pay

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    Hudson's Bay Company2018-02-22
  7. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Calgary, AB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hudson's Bay Company part-time for more than 5 years

    Pros

    People I work with are very helpful

    Cons

    Not enough hours and management don't listen to the employees

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    Hudson's Bay Company2018-02-06
  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Saint-Bruno, QC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hudson's Bay Company part-time for more than a year

    Pros

    Good, decent place to work. Paycheque always exact and on time.

    Cons

    Did not get any training whatsoever.

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    Hudson's Bay Company2017-11-19
  9. Helpful (1)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hudson's Bay Company for more than a year

    Pros

    friendly staff, easy to work with, always willing to help a newcomer

    Cons

    barely gives hours, the 6-9 shift is usually given to part-timers/students

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    Hudson's Bay Company2016-06-27
  10. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brampton, ON

    I worked at Hudson's Bay Company for more than a year

    Pros

    Great staff, friendly management, great coworker

    Cons

    Low hours, stress in goal, no team building activity

    Continue reading
    Hudson's Bay Company2015-06-08
Found 22 reviews