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    House of Fraser Reviews

    Updated 21 June, 2018
    457 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Alex Williamson
    43 Ratings

    457 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Poor management, no staff discount unless opt to use store credit card" (in 33 reviews)

    • "She would shout/raise her voice on the shop floor too" (in 24 reviews)

    More Pros and Cons

    1. "Excellent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at House of Fraser full-time

      Pros

      Great progression courses
      Flexible with shift swaps

      Cons

      Working every Saturday and not being able to get holidays in November

      Advice to Management

      Don’t give empty promises of promotion

    2. "Lovely company to work for but poor salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Buying Assistant in London, England (UK)
      Former Employee - Buying Assistant in London, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at House of Fraser full-time

      Pros

      One team attitude, strong encouragement for professional development and training. Friendly staff.

      Cons

      Rubbish salary and old systems which aren’t very efficient

      3. Join the House of Fraser team
      See Our Latest Jobs

    3. "Brand Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Brand Specialist in High Wycombe, England (UK)
      Current Employee - Brand Specialist in High Wycombe, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at House of Fraser full-time (More than a year)

      Pros

      The staff, management and events

      Cons

      the staff entrance stair case

    4. "Good and flexible shifts"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at House of Fraser part-time

      Pros

      Management are supporting and encouraging and flexible with shifts

      Cons

      Kind of strict when it comes to uniform and breaks

    5. "Service specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Service Specialist in Telford, England (UK)
      Current Employee - Service Specialist in Telford, England (UK)
      Recommends

      I have been working at House of Fraser part-time (Less than a year)

      Pros

      Friendly colleagues
      Uniform allowance
      Staff discount

      Cons

      Work on a public holidays
      Short breaks
      Old tills and computers

    6. "Okay for part time work but nothing more"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Advisor
      Former Employee - Customer Advisor
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at House of Fraser part-time (More than a year)

      Pros

      The work itself wasn't too difficult and you did work with nice people who were in similar situations to you and supported you.

      Cons

      Management did not help and care for those who needed extra training. Instead of receiving support to improve, I just got knocked down instead. A lot of people working there were also very two faced and management had their favourites. The company doesn't value its staff and people come and go all the time.

      Advice to Management

      Support your staff, especially those willing to improve.

    7. "Pretty Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at House of Fraser full-time

      Pros

      Very likable, nice environment, competitive pay

      Cons

      Managers can change shifts very without warning

    8. "Selling Support Administrator."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Selling Support Administrator in Nottingham, England (UK)
      Former Employee - Selling Support Administrator in Nottingham, England (UK)
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at House of Fraser part-time (Less than a year)

      Pros

      Long breaks, lots of holidays, lots of benefits.

      Cons

      No holidays available in December.

    9. "Supportive and Friendly"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at House of Fraser part-time

      Pros

      Really flexible to personal needs, great community and brilliant people

      Cons

      None that are obvious/noticeable in my time working here

    10. "Great to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at House of Fraser part-time

      Pros

      Decent pay for retail
      Good benefits and discounts for staff especially in sales

      Cons

      Management can move you around as and when

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