House of Fraser Reviews | Glassdoor.ca

House of Fraser Reviews

Updated 21 June, 2018
457 reviews

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3.2
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Alex Williamson
43 Ratings

457 Employee Reviews

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Pros
Cons
  • "Poor management, no staff discount unless opt to use store credit card" (in 33 reviews)

  • "She would shout/raise her voice on the shop floor too" (in 24 reviews)

More Pros and Cons

  1. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at House of Fraser full-time

    Pros

    Great progression courses
    Flexible with shift swaps

    Cons

    Working every Saturday and not being able to get holidays in November

    Advice to Management

    Don’t give empty promises of promotion


  2. "Lovely company to work for but poor salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buying Assistant in London, England (UK)
    Former Employee - Buying Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at House of Fraser full-time

    Pros

    One team attitude, strong encouragement for professional development and training. Friendly staff.

    Cons

    Rubbish salary and old systems which aren’t very efficient

  3. "Brand Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Specialist in High Wycombe, England (UK)
    Current Employee - Brand Specialist in High Wycombe, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at House of Fraser full-time (More than a year)

    Pros

    The staff, management and events

    Cons

    the staff entrance stair case


  4. "Good and flexible shifts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at House of Fraser part-time

    Pros

    Management are supporting and encouraging and flexible with shifts

    Cons

    Kind of strict when it comes to uniform and breaks


  5. "Service specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Specialist in Telford, England (UK)
    Current Employee - Service Specialist in Telford, England (UK)
    Recommends

    I have been working at House of Fraser part-time (Less than a year)

    Pros

    Friendly colleagues
    Uniform allowance
    Staff discount

    Cons

    Work on a public holidays
    Short breaks
    Old tills and computers


  6. "Okay for part time work but nothing more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor
    Former Employee - Customer Advisor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at House of Fraser part-time (More than a year)

    Pros

    The work itself wasn't too difficult and you did work with nice people who were in similar situations to you and supported you.

    Cons

    Management did not help and care for those who needed extra training. Instead of receiving support to improve, I just got knocked down instead. A lot of people working there were also very two faced and management had their favourites. The company doesn't value its staff and people come and go all the time.

    Advice to Management

    Support your staff, especially those willing to improve.


  7. "Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at House of Fraser full-time

    Pros

    Very likable, nice environment, competitive pay

    Cons

    Managers can change shifts very without warning

  8. "Selling Support Administrator."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Selling Support Administrator in Nottingham, England (UK)
    Former Employee - Selling Support Administrator in Nottingham, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at House of Fraser part-time (Less than a year)

    Pros

    Long breaks, lots of holidays, lots of benefits.

    Cons

    No holidays available in December.


  9. "Supportive and Friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at House of Fraser part-time

    Pros

    Really flexible to personal needs, great community and brilliant people

    Cons

    None that are obvious/noticeable in my time working here


  10. "Great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time

    Pros

    Decent pay for retail
    Good benefits and discounts for staff especially in sales

    Cons

    Management can move you around as and when


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