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Full-timePart-time20% Staff Discount (with Staff Recognition Card) (in 24 reviews)
Good work life balance for a management role (in 9 reviews)
Have to take out credit card to even get staff discount (in 31 reviews)
She would shout/raise her voice on the shop floor too (in 22 reviews)
I worked at House of Fraser part-time
Pros
Great team to work and very flexible with holidays. Reasonable targets are expected and management are easy to get along with.
Good benefits - employee discount and discount with other businesses.
Cons
Can be put on overtime without asked first - although some may appreciate this
I worked at House of Fraser full-time (More than 3 years)
Pros
Key people were really helpful .
Cons
We hardly had no days.
Advice to Management
Friendly people
I worked at House of Fraser full-time (More than a year)
Pros
Great environment
Friendly superiors
Good trainings
Good incentives
Cons
Can't think of none
I worked at House of Fraser full-time (Less than a year)
Pros
Lovely staff
Great brand
Good progression
Great location
Flexible working available
Cons
Lost direction in market
Work/life balance missing
Advice to Management
Staff need clearer direction on what's expected of them to reduce duplicated work and wasted time
I worked at House of Fraser full-time (More than a year)
Pros
The team, the customers, the store manager
Cons
Company overall seems to have little idea how to best structure itself and its staff
Advice to Management
Figure out better ways to compete with our competitors
I have been working at House of Fraser full-time (More than a year)
Pros
good stuff that was great
Cons
bad pay really didnt help
Advice to Management
improve
I worked at House of Fraser part-time
Pros
- customer facing
- team work
- good reputation
Cons
- hierarchy
- poor progression
- overworked
I worked at House of Fraser full-time (More than 3 years)
Pros
Good Structure, Staff support, Great place to learn, Good place to network, good exposure to many brands and external contacts. Good insight into many aspects of the business as is under one roof.
Cons
Not much opportunities for progression, Poor retention at a senior level, Very weak bonus initiative, No benefits, Little or no reward. Too many directives from different areas no consistency.
Advice to Management
Focus on your role, make decisions to drive your business as you will be held accountable. Be sure to make the right connections networking is key.
I have been working at House of Fraser part-time (More than a year)
Pros
Good Holidays, Flexible shifts so good if you are at university
Cons
Management are not very useful, only seem to care about meeting targets not about staff members
Advice to Management
Be more communicative with staff members
I worked at House of Fraser full-time (More than a year)
Pros
awesome team, really positive energy
Cons
quite busy during peak sale periods
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House of Fraser Response
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