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House of Fraser Reviews

Updated 15 February, 2018
397 reviews

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3.1
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Alex Williamson
25 Ratings

397 Employee Reviews

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Pros
  • 20% Staff Discount (with Staff Recognition Card) (in 24 reviews)

  • Good work life balance for a management role (in 9 reviews)

Cons
  • Have to take out credit card to even get staff discount (in 31 reviews)

  • She would shout/raise her voice on the shop floor too (in 21 reviews)

More Pros and Cons

  1. "brand specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Specialist in London, England (UK)
    Current Employee - Brand Specialist in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at House of Fraser full-time (Less than a year)

    Pros

    very friendly stuff and mangers

    Cons

    way behind when its come to IT we change all our price manually, till are extremely slow ,order in store terminal always crash whenever we try to help customer

    Advice to Management

    stands up for your self do not take all the blame and do not agree with store merger all the time
    for store manager be realistic and treat your stuff with respect, i can bet, you cant even lounch a sales if you have been given one of the price list


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in London, England (UK)
    Former Employee - Analyst in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at House of Fraser part-time (More than a year)

    Pros

    Excellent Benefits to work for

    Cons

    There are no cons as far as I'm aware

    Advice to Management

    None


  3. "Very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Wolverhampton, England (UK)
    Current Employee - Sales Representative in Wolverhampton, England (UK)
    Recommends
    Neutral Outlook

    I have been working at House of Fraser part-time (Less than a year)

    Pros

    Great boss and discounts friendly staff

    Cons

    Can get a bit boring


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  5. Helpful (3)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Director in London, England (UK)
    Current Employee - Retail Director in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at House of Fraser full-time (More than 8 years)

    Pros

    You get a big say in how things should be done, working with a great team, great brands in some of the best stores in the UK. Managers really care for their teams.

    Cons

    Work/life balance can be a challenge, but thats retail!

    Advice to Management

    You’re doing a fab job, keep up the great work.


  6. Helpful (1)

    "Good place to work but dependent on managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Assistant
    Former Employee - Part Time Sales Assistant

    I worked at House of Fraser part-time

    Pros

    Good staff discount throughout store and online.

    Cons

    The experience depends very much on who your managers are and their personal strengths. Some are organised and very hands on and will give you credit for your work, others are rarely on the shop floor and not so well organised.


  7. Helpful (1)

    "Great Saturday Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Cheltenham, England (UK)
    Current Employee - Part-time Sales Advisor in Cheltenham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time

    Pros

    Good staff discount
    Cosmetics sample sales occasionally held in staffroom
    Great people to work with

    Cons

    Till systems in my store are very old and slow causing sales to be lost
    Getting a permanent contract can be a pain

    Advice to Management

    Get new till systems
    Split up permanent vacancies to give out more part time jobs


  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at House of Fraser full-time

    Pros

    Great company to work for very supportive

    Cons

    Need to invest money into the company


  9. "ugh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Reading, England (UK)
    Former Employee - Sales Advisor in Reading, England (UK)
    Negative Outlook
    No opinion of CEO

    I worked at House of Fraser part-time (More than 3 years)

    Pros

    Good work atmosphere, nice people and kept you busy enough to not get bored... that's if there's a sale otherwise the store is usually dead

    Cons

    TERRIBLE management - they do not appreciate their employees or know the meaning of team-work.

    Advice to Management

    sort out your rotas and holidays. and get managers that are at least cordial with their employees


  10. Helpful (1)

    "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England (UK)
    Former Employee - Sales Associate in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at House of Fraser full-time (More than 3 years)

    Pros

    Pay is better than other places (mostly)
    Nice co-workers
    Can be fun

    Cons

    Mean Managers
    Hard to up your pay


  11. Helpful (1)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in Plymouth, England (UK)
    Former Employee - Part-time Sales Advisor in Plymouth, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time (More than a year)

    Pros

    Friendly employee atmosphere. Great team work, able to progress through the company.

    Cons

    Due to it being a highstreet retail business hours during Christmas may differ.


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