House of Fraser Reviews | Glassdoor.ca

House of Fraser Reviews

Updated 19 October, 2018
513 reviews

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3.1
StarStarStarStarStar
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Alex Williamson
60 Ratings

513 Employee Reviews

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Pros
Cons
  • "Poor management, no staff discount unless opt to use store credit card" (in 27 reviews)

  • "She would shout/raise her voice on the shop floor too" (in 25 reviews)

More Pros and Cons

  1. "Nice company to work for especially for student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Edinburgh, Scotland (UK)
    Current Employee - Sales Assistant in Edinburgh, Scotland (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time (More than 3 years)

    Pros

    The management are very flexible with students.

    Cons

    Take over has led to lots of unhappy customers taking it out on staff


  2. "Good starting point for your career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Designer in London, England (UK)
    Current Employee - Digital Designer in London, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at House of Fraser full-time (More than a year)

    Pros

    Amazing skilled and friendly people who make working here special. Lots of exposure to a multichannel e-commerce business.

    Cons

    Too many layers of management, takes ages to get anything signed off.

    Advice to Management

    Appreciate the staff more as they are the fundamental building blocks to a successful business.

  3. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at House of Fraser part-time

    Pros

    Flexible hours for students, understanding managers.

    Cons

    Hours can be all over the place.


  4. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at House of Fraser (More than a year)

    Pros

    - Great colleagues
    - strong store management
    - a lot of training in place

    Cons

    - nothing to report, loved my employment


  5. "Good.!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in London, England (UK)
    Former Employee - Merchandiser in London, England (UK)

    I worked at House of Fraser full-time (More than 3 years)

    Pros

    Bonus was good enough yay

    Cons

    Moral sometimes bad! Not terrible though


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at House of Fraser part-time

    Pros

    Staff discount and the people

    Cons

    Late nights around Xmas time


  7. "House of fraser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador in West Thurrock, England (UK)
    Former Employee - Brand Ambassador in West Thurrock, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at House of Fraser (Less than a year)

    Pros

    Good discounts and flexible work shifts

    Cons

    Staff are rude to younger employers and racist

    Advice to Management

    Fix up

  8. "Learning Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning Partner in Manchester, England (UK)
    Current Employee - Learning Partner in Manchester, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at House of Fraser full-time (More than a year)

    Pros

    Opportunity to grow & develop

    Cons

    Currently under new business owner.... awaiting clear direction of hof!

    Advice to Management

    Watch this space with regards to change!


  9. "Not so “House of Failure”, after all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in London, England (UK)
    Current Employee - Department Manager in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at House of Fraser full-time (Less than a year)

    Pros

    Decent salary and bonuses for Managers, good discounts and other benefits, staff and store environment are generally nice, good brands in store

    Cons

    Uncertainty surrounding new ownership, some outdated facets such as “Recognition”, little scope for progression due to restructuring, selling staff are often difficult to manage, Level 1 Managers often taken for granted and overworked

    Advice to Management

    Increase basic pay for selling staff to attract a higher calibre of employee. This will improve productivity, service and team work.

    Don’t put too much responsibility on Level 1 Managers without paying them more.


  10. "employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Specialist in Greenford, England (UK)
    Current Employee - Brand Specialist in Greenford, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at House of Fraser full-time (More than a year)

    Pros

    Holidays provided are great, you can give input into new ideas

    Cons

    poor management structure, technology used in stores is very outdated

    Advice to Management

    needs more organization


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