Hootsuite Employee Reviews about "growing pains"

Updated Jun 5, 2018

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Found 13 of over 514 reviews

3.9
76%
Recommend to a Friend
86%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
53 Ratings
Pros
  • "Work life balance is really good(in 42 reviews)

  • "Developers you get to work with are great people for the most part(in 37 reviews)

  • Cons
  • "Constant strategy changes with little transparency from HQ in Vancouver(in 21 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "growing pains"

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    1. 5.0
      Current Employee, more than 1 year

      Big things on the horizon

      Dec 14, 2016 - Sales in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's been a crazy journey with Hootsuite over the past year. I've never grown or learned so much in a company - great things are on the horizon for 2017. - Personal Growth - Huge opportunities for career progression if you're a hustler (#BSU) and for those with the travel itch, the ability to work abroad in the global offices. - Executive Leadership - The talent this company is bringing in is awesome. The execs have brought huge changes over 2016. I especially love our CEO's transparency with weekly video updates to share what's happening at the company to connect our global offices and all departments. - Product & Customer Success - This ain't going to be no Blackberry failure story. Hootsuite's ramped up product innovation to excel in this fast-paced, competitive industry and customer success team is going above and beyond for our world class customers to keep them happy and tell their amazing stories. - Benefits - Salaries are getting more competitive, vacation is great and you'll find the most amazing community of owls (many who will become close friends).

      Cons

      Yeah, there's been many growing pains and we've lost a lot of the core OG Hootsuite people which has dampened morale a bit, but we've preserved the important values of our culture and we're shedding our start-up image to become a more respected Enterprise company.

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    2. 4.0
      Former Intern, less than 1 year

      Lots of potential

      Jun 5, 2018 - Software Developer Co-Op in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - There is a lot of work to be done - Heavy emphasis on learning - Not afraid to try out new things - Dogs! - Plenty of time to have a good time

      Cons

      - Growing pains - Processes are still being ironed out

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    4. 4.0
      Current Employee, more than 1 year

      Fun and exciting

      Nov 2, 2017 - CSM in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of change and an ability to dig into to every department in the company

      Cons

      Growing pains that any company goes through

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      1 person found this review helpful
    5. 1.0
      Current Employee, more than 1 year

      It's a joke

      Sep 17, 2017 - Anonymous Employee in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - some good coworkers - office perks - product not bad - can bring your dog into work (too often, however, I see pet owners cleaning up after their dogs have done their business on the carpet)

      Cons

      - broculture (bad) - HR is useless - It's all politics - The CEO has made homophobic and sexist comments - one which was public on Twitter. He seems more concerned with self promotion and partying - Poor leadership across the board (especially sales) - high turnover - very poor at change management -lack of training They brand themselves differently as to what they actually are. All the "cool", "hipster", flex hour etc vibe is all dependent on being a favourite; there are different rules for different people. Do not expect anything to be confidential or for HR to do anything that is actually HR. I have a difficult time taking HR seriously when they participate in offsite activities in which hallucinogens are openly served and therefore must be condoned. How can they be objective in the workplace after grinding with staff in hot springs at an offsite event? Where are the boundaries? Most activities revolve around alcohol and drinking in excess. Culture: there is little substance behind the traditional office perks, which probably appeals to those with little work experience and think fresh fruit is cool. They always say they are "transitioning from a startup to a global company" but the constant "growing pains" from this "transition" seems more like an excuse for bad behaviour, bad decisions and incompetence - the fact is they don't appropriately address the bad behaviour (from people they like) and have little structure in the way of policies or direction. Sales "leadership" is TERRIBLE and has made numerous inappropriate and degrading comments to staff. Favouritism is huge here with many people getting jobs because they know or are friends with leadership. They endorse and publicize the "employee manifesto" and the concept of #BSU when the reality is this: you can only BSU and offer your opinion if you're a favourite and part of the clique. If you BSU and you aren't a favourite you'll be fired after a while. Also, the manifesto was made years ago by employees who have likely left the organization; it's outdated and doesn't reflect who they REALLY are. It's mainly for PR.

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      17 people found this review helpful
    6. 4.0
      Current Employee

      Strategist

      Dec 19, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Youthful, energetic, hard-working, and dedicated culture. Work is not limited by one's job title. Going outside one's job description to pave a career path is encouraged. Open concept office. Flexible work environment. Dog friendly.

      Cons

      Youthful culture may not be for everyone. Company growing pains are difficult, especially coming from a more mature business background.

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    7. 4.0
      Current Employee, more than 3 years

      Progressive vision - be ready to blaze your own path

      Dec 14, 2016 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - lots of autonomy and the ability to take on new responsibility - genuinely vibrant culture - exciting industry with lots of growth potential - CEO who's 100% focused on the business and genuinely cares about employees

      Cons

      - organizational growing pains from expanding so quickly (from loose, informal startup to enterprise-level company) - have to be very self motivated to find and pursue the path you want within the company - some turnover issues impacting continuity

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    8. 5.0
      Current Employee, more than 1 year

      Strong values driven by leadership

      Dec 13, 2016 - Anonymous Employee in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Own your work -Core values that a) Matter b) are actually lived by 99% of employees including leadership -Work on high visibility projects -More mature than a startup, less corporate than full enterprise -If you work hard and with intelligence you will be rewarded -Not a culture for whiners... if you don't like it, build a better way but don't expect a handout *I see some complaints about lack of transparency and I TOTALLY disagree with those. Maybe this was their first job or something. As someone who knows what it's like to work for organizations w/ 20,000+ employees... this is about as transparent as it gets. I love the level of transparency from the C-Suite -- you don't get that everywhere.

      Cons

      If you work hard and have no clue what you're doing... you will spin your tires and flounder (in my org, at least, leadership is there to guide you not babysit you). Process oriented growing pains of a maturing startup <-- Not really a con, but come in expecting to find elements that need to scale from a startup to an enterprise (and have the mindset that you can contribute to that growth).

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    9. 3.0
      Current Employee

      Fast Paced with Some Growing Pains

      Sep 28, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing people, exciting fast paced space to be working in.

      Cons

      Some growing pains as to be expected with hyper-growth, some processes still being refined and internal communication being improved. Compensation could be better.

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    10. 3.0
      Current Employee, more than 3 years

      Inconsistent

      Mar 28, 2014 - Marketing Manager in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They treat you like an adult, flex-time, dogs, coworkers are generally really nice. There are some nice perks like open learning sessions at lunchtime, or fresh juice and organic fruit served in the cafeteria, but then again these things are pretty standard for any startup or trendy tech company.

      Cons

      Low pay, growing pains (increasing bureaucracy, processes constantly changing and messing up communication and quality), low to no HR / management support, very limited career or pay growth opportunities. Middle management that do way less get paid way more.

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      4 people found this review helpful
    11. 3.0
      Current Employee, more than 1 year

      You're either a fit or you're not.

      Jan 29, 2014 - Marketing in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great perks given by the company to craft a fun work culture - Co-workers are all generally great people to get to know and work with - Be at the forefront of a new SaaS industry - Learn how to grow with a company that's coming out of its start-up phase.

      Cons

      - Compensation and benefits has not caught up with industry standards and there are large discrepancies between pay. - Overall transparency for many processes are rarely apparent and can change on a whims notice. - Lack of clear mentorship and guidance from managers and HR in helping to shape careers - Continues to exhibit growing pains with no end in sight. - Lack of leadership and accountability in-regards to ownership of major projects and/or processes

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      4 people found this review helpful
    Viewing 1 - 10 of 13 Reviews

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